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All 421 London B&Bs / inns »

Excelsior Hotel London

41 &42 Argyle Square, London WC1H 8AP, England
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Excelsior Hotel London
Ranked #172 of 421 London B&B and Inns
3.0 of 5 stars 134 Reviews
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134 reviews from our community

Traveller rating
    32
    34
    22
    20
    26
See reviews for
Families
27
 
Couples
31
 
Solo
20
 
Business
34
 
What travellers say
  • Kings Cross(10)
  • St Pancras(4)
  • Double beds(4)
Date Rating
Brighton, United Kingdom
1 review
5 of 5 stars Reviewed 10 May 2012

Stayed here in March 2012. Location was SUPERB!!!. Opposite St Pancras and walking distance to Oxford Street. The rooms are very clean, which is always an important factor when staying at the hotel. Personnally, I found the staff to be extremly friendly and accommodating......I'm nice to people I meet, so I guess that means they are nice to me!!! I... More

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london
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 8 May 2012

I stayed here in October and I can't say enough good things about the place. From the moment you book your room, the staff make you feel as if they are your good friends you've known your entire life. They will answer each and every question about London, the tube, or whatever, in great detail. Upon arrival, we found our... More

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See 2 more reviews by ket227 for London
Snohomish, Washington
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 26 April 2012

We booked this hotel because of it's location to St Pancre station we were coming in from Paris and though it would make a good central location for travelling out of each day. You couldn't pay me to stay here again. The first morning the water was ice cold, no phone to call the front desk. They needed to turn... More

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Colwyn Bay, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed 24 April 2012

Excelsior Hotel, 42 Argyle Street, Kings Cross, London, WC1H 8AL WARNING…… WARNING……..ATTENTION….. ATTENTION DO NOT STAY AT THIS HOTEL Stayed 21 April 2012 The smallness of the rooms, very poky, the noise from inside and outside the hotel was horrendous, doors slamming all the time, hen and stag groups use it, so you can imagine the noise all night, the... More

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Mr Patrick Parekh, Manager at Excelsior Hotel London, responded to this review
26 April 2012

Dear Customer Thanks for your review we read all our reviews and try to learn and improve from them ;so we welcome any constructive criticism. Clearly you were not happy with your stay and im trying to see how and why this happened. Our rooms although small are well appointed and bright and certainly not poky. All rooms have new... More

warsaw
Senior Reviewer
10 reviews 10 reviews
Reviews in 7 cities Reviews in 7 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 21 April 2012

The Excelsior is owned by a family that owns at least 2 other hotels at Argyle Sq. The hotel is clean and in good location. Stayed there with my wife and daughter. If you are used to the cubicle hotel rooms in Hong Kong you may feel comfortable ,,. My daughter's room was so small that, to stretch out, she... More

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Mr Patrick Parekh, Manager at Excelsior Hotel London, responded to this review
23 April 2012

Dear Guest Thanks for your review and positive feedback. We are located in central London and therefor there is a trade off between price and room size. Larger rooms in Central London usually come with a hefty price attached ( more than double the price of our rooms ). We try to provide all amentites in our rooms : Free... More

1 review
5 of 5 stars Reviewed 10 April 2012

My family of 5 stayed for 2 nights in April. Our room was clean and well equipped for the price. The location is excellent, about 100 m from Kings Cross station, but just inside the congestion zone so there was no passing traffic and despite the rooms being single glazed we had 2 good nights sleep. All the staff were... More

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Hong Kong, China
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed 6 April 2012

I'm still not yet leave this "hotel". Actually, it is quite difficult to call it as a 'hotel', because no facilities at there, just a place to sleep. Free WIFI is available in room, but very unstable and always unable to connect to web at night. I would like to compliant about the arrangement of the 'free' breakfast. White breads... More

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Mr Patrick Parekh, Manager at Excelsior Hotel London, responded to this review
8 April 2012

Dear Guest Thanks for your review . We do provide WiFi for free and it is available in all the bedrooms. IF the conncetion times out at night it is really because a lot of people are using the facility at night. We have recently upgrded the hardware and this should work a lot better . We do not want... More

1 review
5 of 5 stars Reviewed 5 April 2012

We stayed here this week and it was a nice bed and breakfast experience; my sister and I liked it so much, in fact, we were planning to extend our stay but unfortunately we need to go back due to work duties.. anyway, ignore the bad reviews, I dont't get it why other people rate their stay as awful or... More

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Vught, The Netherlands
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 14 March 2012
1
person found this review helpful

rooms are very very small and so is the bed. Service not up to scratch (towels / toiletpaper). No city information available. A promised 30% discount as offered in the hotel-information (on the grounds of hotel-refurbishing) was declared not applicable.

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Mr Patrick Parekh, Owner at Excelsior Hotel London, responded to this review
22 March 2012

Dear Sir thanks for your e mail. All our laundry is ordered in daily from our supplier. i f you are not happy with any towel please let us know and we will change it for you immediately no questions . We pay for our laundry ; so if there is anything not up to scratch we will return it... More

Lyon, France
1 review
4 of 5 stars Reviewed 4 February 2012

If you are looking for a place to stay in central London, close to the train station and metro station and are trying to manage a tight budget, than this a great place to stay. The rooms are small, but nice and clean. The service is good.

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Additional Information about Excelsior Hotel London

41 &42 Argyle Square, London WC1H 8AP, England
Price range (per night):* S$128 - 397

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