This team actually bring the reputation for Shaftesbury Hydepark international . Room is very clean spotless very well Decore look modern and extremely helpful staff.

It's a very good location , extremely helpful staff. All 5 star specially credit goes to staff. Very helpful nice, very nice. Centrally located. Clean room with well furnished. Value for price all I can say about it.

Booked a room and instead was directed to another hotel nearby with tiny miserable rooms. Staff were not very helpful. Ratings here indicate this to be a four star hotel bit it's one star at best. I think all the Premier hotels are just as bd. Stay away. You will find better notes elsewhere at lower prices. Alan

Very tiny but clean room; good location. I would like to thank Patricia, of the front desk. She was fantastic, an excellent concierge during my stay at the hotel.

I and my wife spent a few days in this fine hotel last week in March 2012. We visit London at least once a year for relaxation and shopping, so we have tried a few hotels in the low-medium price range. We were very satisfied with the staff - eager to make us comfortable. We had a chat with Katrin... More

Ok, this is our first trip into London, so we've never stayed in other hotels here. But we've been to other big cities like NYC and Tokyo, and I must say, the hotel room in the Shaftesbury is extremely small, smaller than any we have stayed in. It's comfortable for one person, but for a couple? Forget it. Especially if... More

From Heathrow, take the Piccadilly line and then changed to District or Circle, 2 stops to Bayswater.In to exit the subway station, a little right, parallel to the street subway station is Inverness Terrace, where you can find this cozy and nice hotel . The rooms are tiny, but is common in the center of large capitals, like London, Paris,... More

The hotel comes with a name which suggests international 4-star standards....but it falls short of that. The Shaftesbury is well located in Bayswater, right next to the tube station, and it's very modern reception area creates a positive first impression. But previous reviewers are right to highlight the size of the rooms.....or lack of size! We had a Club Room... More

The best hotel in west end. Great location . Compitative price. Very friendly staff. We will be back soon. Thanks a lot.