- Marlin Apartments Canary South London

Stayed here for a week in a one bedroom apartment whilst exploring the sights of London with a friend. We specifically wanted a self contained apartment where we could cook and do laundry and with a bit more space than a basic hotel room. We got all this for cheaper than a basic hotel in central London, probably due to...
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I stayed at Marlin recently and despite my fears after reading some of the reviews I was very pleasantly surprised. No smell in the lift, no hairs on the floor etc etc. It was as clean as any of the London hotels I have stayed in, cleaner than most if truth be told and you also have the convenience of...
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On arrival:
Mucky bathroom floor
Un-vacuumed carpets (bedroom carpet covered in short black hair - hmmm)
Light hanging out of socket in bathroom
Large rip in sofa
Hob smashed
Dirty stain on dining room chairs
Two bulbs out in bedroom
Grout in bathroom floor worn so many floor tiles wobbly.
Yet you're asked to pay £200 deposit. So what exactly...
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Well... Where to start!!!
We booked two rooms and paid in advance. When we arrived to book in we waited at least 20minutes to be sen. When we did get around to checking in we were forced to pay an additional £200 per room!! And had to go through what can only be described as maximum security checks before being...
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Dear lilfreakytina,
Thank you very much for your comments. It is always helpful to receive our guest comments in order that we can eliminate our failings and plan for the future improvements.
I was quite shocked to read the comments regarding the apartments and the housekeeping of them. We pride ourselves on offering quality apartments at value prices. I am...
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The apartments are clean, although a little spartan. Well equipped kitchen.
Marlin cheated me out of over 150 pounds.
I booked a stay for 6 days, Sunday through Friday. My plans changed and on Tuesday I telephoned the front desk and said I needed to change my check out date to Friday. The clerk said "We have a 72 hour...
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Dear Max R,
Thank you for taking the time to review us on Trip Advisor and for staying with us in Canary South.
I am sorry to read that you feel that Marlin “cheated” you out of money. I am also sorry if the cancellation policy was explained to you when you made the booking.
Unfortunately as this site is...
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I'm surprised at some of the comments of previous visitors. I've stayed at Canary Wharf and Empire Square and each time was impressed with the standard of fittings, the cleanliness and overall design. There might have been one or two minor imperfections but nothing that would prevent me from returning.
I reconnoitred the apartments in each location beforehand and the...
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Dear SerafinaLondon,
Thank you for choosing Marlin Apartments for your stay in London and for taking the time to share your feedback.
It is delightful to note that you had an excellent stay with us both in Canary South and Empire Square. Your comments about the staff, apartments and the cleanliness are very encouraging for our team members.
Please contact...
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We booked this serviced apartment to use as a base for a girls trip to London. We actually at no 9 Byng Road and we rented a two bedroom apartment with two bathrooms advertised as ideal for 2-4 persons. The initial booking was made on-line and the process was simple. We did make enquiries as to whether we could have...
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Dear Sunny636,
Thank you for your kind comments, it was good to read that you and your party enjoyed your stay particularly as it was your first time staying at the hotel. I am also glad that you liked the apartment but most of all that you found it to be good value.
We look forward to welcoming your back...
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We stayed for 3 nights at Marlin Apartrments Canary South in Dec 2012.. The apartment is clean and has quite a nice and comfortable interior. I like the complete cooking facility and spaciousness of the apartment. However it is not easy to locate the place and we had to walk quite a distance from Canary Wharf station (with our heavy...
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Dear Kovan888,
Thank you for choosing Marlin Apartments, Canary South for your stay and for taking time out to share your feedback.
It is delightful to note you found the apartments to be clean, comfortable and had a nice décor.
We have also noted your comments regarding the charge for losing the key, but unfortunately the charge was quite high...
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Stayed in a 2 bedroom family apartment (Canary Wharf) very spacious and clean, the location was excellent and also the view from the balcony was facing Canary Wharf. There were 4 of us and had enough space with 2 bathrooms. There was a 24 hour concierge but when we checked out there was no one there and advised to put...
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Thank you for staying with us at Marlin Apartments, Canary South.
We noted your comments about the extra bed not placed in the apartment before your arrival and of the shortage of hot water.
We are continuously investing into the property and we have just completed an routine inspections of all our boilers throughout the building. We appreciate your comments...
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