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Queen Mary University of London

Mile End Road, London E1 4NS, England
Hotel amenities
Queen Mary University of London
Ranked #278 of 399 Speciality lodging in London
3.0 of 5 stars 8 Reviews
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8 reviews from our community

    Trip type
Traveller rating
    2
    1
    2
    1
    2
Date Rating
CA
Contributor
20 reviews 20 reviews
Reviews in 19 cities Reviews in 19 cities
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 18 August 2011

This is a budget room in a college dorm. The problem is it doesn't appear that the rooms were cleaned after the students moved out at the end of the school year. Bed was a mattress on a metal stand. When I rolled over, the bed tipped over. Bathroom was very basic. There is a huge desk in the room... More

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QueenMaryUoL, Manager at Queen Mary University of London, responded to this review
11 October 2011

We are sorry to hear your experience did not meet your expectations. Our service provision reflects the quality of accommodation we supply. Thank you for taking the time to provide feedback as it gives us the opportunity to improve our service. 97% of our customers have said that we provide good value for money. We have just approved an investment... More

Mumbai
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 12 July 2011
1
person found this review helpful

Stayed here last week for a short solo trip to London, booked it through hostelworld. To be honest wasn't exepcting much except for a clean room and bed. The campus itself is quite nice, location too isn't bad (although its in the East End its very close to Mile End with some decent pubs, restaurants nearby). There is a canal... More

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QueenMaryUoL, Manager at Queen Mary University of London, responded to this review
11 October 2011

Sorry to hear your experience did not meet your expectations. We have recently reviewed and implemented a new Housekeeping team, although 97% of our customers state we provide value for money. However, we have also committed to an investment programme, which will complete in time for Summer 2012. Can I encourage you to submit a formal complain regardng this matter... More

Santa Barbara, California
Senior Reviewer
8 reviews 8 reviews
Reviews in 9 cities Reviews in 9 cities
47 helpful votes 47 helpful votes
1 of 5 stars Reviewed 1 July 2011

Please don't be trapped into thinking that this "hotel" should be frequented because of its convenient location and reasonable price. The smell of rotten milk in the fridge, stained carpet, rat droppings on the bed, missing shower curtains, missing toilet paper that the front desk could not replenish, etc. etc. will change your mind. Needless to say, you will be... More

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QueenMaryUoL, Manager at Queen Mary University of London, responded to this review
11 October 2011

Sorry to hear your experience did not meet your expectations. We thank you for taking the time to provide us with feedback as it gives us the opportunity to improve our service. We have 7000 visitors each summer and have just approved an investment programme to improve our facilities in time for Summer 2012. Can I encourage you to submit... More

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My first night in London was mistakenly spent in an ordinary hostel where I paid 80pound a night! Then I searched on the net and I found QMUL dorm. I booked a room for 24pound per a day for the other week after looking at the comments. I spent a very nice night there and I really liked it!! It... More

Was this review helpful? Yes
QueenMaryUoL, Manager at Queen Mary University of London, responded to this review
11 October 2011

Thank you for taking the time to provide us with your feedback. We appreciate you have a choice when choosing your accommodation and we are happy to hear you found ours ideal for your requirements. We hope to welcome you back in the future. Management Individual & Group Accommodation QM More

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2 of 5 stars Reviewed 18 June 2009
1
person found this review helpful

I needed somewhere chep in London at last minute for a meeting in Docklands. Normally I would stay in a Travelodge, but at such short notice these can be quite expensive. Having read various reviews, this place sounded OK so I though I'd give it a try. What a mistake !!! The accomodation has a horrible sickening stench throughout all... More

Was this review helpful? Yes
QueenMaryUoL, Manager at Queen Mary University of London, responded to this review
11 October 2011

Sorry to hear your experience did not meet your expectations. We appreciate the time it takes to provide feedback and would encourage you to submit a formal complaint regarding this matter to allow us to respond, this can be done to scs-feedback(@)qmul.ac.uk We have an ongoing investment programme to improve the facilities we offer. Management Individual & Group Accommodation QM More

Denver, Colorado
Senior Contributor
29 reviews 29 reviews
Reviews in 26 cities Reviews in 26 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 31 August 2008
1
person found this review helpful

I went with efcollegebreak and they booked it for us. I stayed in a one bedroom flat, which happened to be my favorite all through Europe. They are dorms and you can only stay in the summer while school is out. The people that worked there were friendly enough and the breakfast in the morning was good. The area of... More

Was this review helpful? Yes
QueenMaryUoL, Manager at Queen Mary University of London, responded to this review
11 October 2011

Thank you for taking the time to provide feedback on your stay with us. We have just approved an investment programme to improve our facilities in time for Summer 2012, so hope we can welcome you back again. Management Individual & Group Accommodation QM More

Willingboro, NJ
Contributor
12 reviews 12 reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 23 July 2008
3
people found this review helpful

I booked QMUL thru Hostelworld.com You can also book directly from them at http://www.ccrs.qmul.ac.uk/holidays/rates/index.html I stayed a total of 12 days in both Maynard and Beaumont Hall. Maynard is not an en suite, you share facilities with five other rooms. Beaumont is en suite. Maynard has a full bathroom and one small toilet/sink in each "wing" of the dorms. There... More

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QueenMaryUoL, Manager at Queen Mary University of London, responded to this review
12 October 2011

Thank you so much for taking the time to leave your thorough comments. We welcome all feedback as it allows us to develop the services we offer and improve them for our customers. We hope to see you again in the future. Regards Management Individual & Group Accommodation QM More

South Australia
Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 12 October 2007
6
people found this review helpful

Queen Mary University of London at Mile End is open during the summer University break (June to September). Accomodation requirements meet everyone from B & B, single rooms, twin and double rooms with or without shared bath. You can also have exclusive use of a whole flat (great for families). Our flat consisted of 4 bedrooms each with individual ensuite... More

Was this review helpful? Yes
QueenMaryUoL, Manager at Queen Mary University of London, responded to this review
11 October 2011

Thank you for your comments regarding your stay with us, we are pleased you enjoyed your stay and hope to welcome you back in the future. Management Individual & Group Accommodation QM More

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Queen Mary University of London
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