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All 53 Norwich hotels

Premier Inn Norwich Nelson City Centre

Prince of Wales Road, Norwich NR1 1DX, England (Formerly Swallow Hotel Nelson)
Hotel amenities
Premier Inn Norwich Nelson City Centre
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86%
Ranked #5 of 53 hotels in Norwich
Most recent review
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419 reviews from our community

Traveller rating
    186
    169
    39
    13
    12
See reviews for
Families
85
 
Couples
158
 
Solo
30
 
Business
72
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 15 June 2013 NEW via mobile

As the title says Iv stopped here many a time and have never had a problem. the rooms are clean, h the staff are always helpful and polite, the breakfasts are lovely and super filling - great price too for all you can eat. this hotels in a great location as not too far to walk to the centre for... More

Was this review helpful? Yes 2
Chicago, Illinois
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 10 June 2013

The hotel is well located for transportation - across the street/river from the railway station and just at the river is a river boat tour stop. The location is a few blocks away from the more upscale and 'downtown' area of Norwich, but that is not far at all when walking. The bed was comfortable and the room was clean,... More

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See 3 more reviews by Valerie F for Norwich
Norfolk, England, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 9 June 2013

We use this location a lot... and have found found it to be of good standard for our past visits. This break we went to see the Rocky horror picture show which was excellent.After returning late to the hotel we looked forward settling down and having a good sleep ready for the breakfast the following day. Our room number was... More

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See 3 more reviews by Mike K for Norwich
Dee H, Cluster Sales Manager at Premier Inn Norwich Nelson City Centre, responded to this review
11 June 2013

Thank you so much for taking the time to review and for your comments. I'm very sorry to hear that you didn't enjoy your stay with us this time. I'm happy to hear that you took advantage of a refund from our Good Night Guarantee but please do contact us direct at the Hotel so that we can discuss your... More

London, England, United Kingdom
Contributor
13 reviews 13 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 9 June 2013

It has been a long time since I've stayed at this hotel, which use to be the benchmark from which I assess other hotels. My benchmark these days is the Leeds Arena Premier Inn. The Nelson is situated close to the Railway Station, public transport connections and the City Centre (uphill). The hotel has 'on site' parking facilities. As you... More

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Dee H, Cluster Sales Manager at Premier Inn Norwich Nelson City Centre, responded to this review
11 June 2013

Many thanks for taking the time to review and for your comments. I'm very pleased to hear that you liked the Hotel and have stayed here many times, but so sorry to hear that you didn't enjoy your visit this time. The mattresses are indeed brand new, and were replaced last week, as per your discussion with my colleague, so... More

Stavanger
Top Contributor
68 reviews 68 reviews
25 hotel reviews
Reviews in 31 cities Reviews in 31 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 5 June 2013

This hotel is perfectly located next to the train station and close to the most central parts of Norwich. Rooms are great, must be newly refurbished, considering the modern equiptments and furnitures. Hotel staff are friendly and polite. I rate it above average considering the low price they offer rooms at if you book early or during a promotion.

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Dee H, Cluster Sales Manager at Premier Inn Norwich Nelson City Centre, responded to this review
7 June 2013

Many thanks for taking the time to review and for your great comments. We're really pleased you enjoyed your stay with us along with the great value and the location of the Hotel. I do hope we can welcome you back again soon! More

Norwich, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 5 June 2013

Very nice ,clean , service very nice , polite people , very welcome , they look great about them guest. Defiantly I come back to this hotel again Staff are friendly and efficient. Rooms and restaurant are very good value for money.

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Dee H, Cluster Sales Manager at Premier Inn Norwich Nelson City Centre, responded to this review
7 June 2013

Thank you so much for taking the time to review. We're very happy you enjoyed you stay with us and liked the facilities at the Hotel as well as the great customer service from our Team. We hope you will come back and visit us again soon! More

oundle
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 June 2013

My wife and I stopped here for one night. We were attending Dragon Hall for a wedding so initially it was location. The hall is about 10min walk. Check in time is normally 2pm but we had telephoned prior to see if we could check in earlier so we could change and be ready for the wedding at 1.30pm.The girls... More

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Dee H, Cluster Sales Manager at Premier Inn Norwich Nelson City Centre, responded to this review
7 June 2013

Many thanks for taking the time to review. I'm so pleased you enjoyed your stay with us and I hope you had a great time at Dragon Hall. I'm also happy to hear that we looked after you and got you checked in earlier to change in good time for the Wedding! I hope you had a lovely time and... More

Albuquerque, New Mexico
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 2 June 2013

Staff are friendly and efficient. Rooms and restaurant are very good value for money. I just wish the internet service was free as in a lot of US hotels. The location is very good for city centre and train service.

Review collected in partnership with premierinn.com

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Manchester, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 28 May 2013

I loved staying at this hotel, we arrived late at night after an appalling journey on the train. Staff were very welcoming and it was nice to be able to check in without filling in a raft of forms. The room was really comfortable and the bathroom was clean, the only thing that could make the stay better would be... More

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Cardiff, United Kingdom
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 28 May 2013 via mobile

I have regular business visits to Norwich, which is a really nice and interesting City. I usually stay at the other Premier Inn, on Duke Street. This one feels a little older than Duke Street and is further from shops and bars I usually enjoy. This one well placed for station, short walk to Cathedral and Law Courts and very... More

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Additional Information about Premier Inn Norwich Nelson City Centre

Also Known As:
Premier Inn Norwich Nelson City Centre Hotel Norwich
Premier Inn Norwich Nelson City Centre Hotel
Nelson City Centre Norwich
Premier Inn Norwich Nelson City Centre Norfolk
Address: Prince of Wales Road, Norwich NR1 1DX, England (Formerly Swallow Hotel Nelson)
Region: United Kingdom > England > East Anglia > Norfolk > Norwich
Amenities:
Free Parking Restaurant Wheelchair access
Hotel Style:
#2 Family Hotels in Norwich
#7 Business Hotels in Norwich
Price range (per night): S$133 - 174
Reservation Options:
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