Holiday Inn Norwich City (Norfolk): See 295 Hotel Reviews and 99 Photos

Also Known As:: Holiday Inn Norwich City Hotel; Holiday Inn Norwich City Hotel Norwich; Holiday Inn Norwich; Norwich Holiday Inn; Holiday Inn Norwich City Norfolk

Address: Carrow Rd, Norwich NR1 1HU, England

Phone Number:

Region: United Kingdom > England > East Anglia > Norfolk > Norwich

Amenities:

Business Centre Fitness Centre Restaurant Room Service Wheelchair access

Hotel Style:

#3 Business Hotels in Norwich

#6 Family Hotels in Norwich

Price range (per night): S$121 - 225

Hotel Class:3 star (3*)

Official Description (provided by the hotel):: This contemporary, stylish, award winning hotel (Hotel of the Year 2011) is the perfect property for business and leisure guests visiting historic Norwich. Holiday Inn Norwich City is the newest full service property in the city and has 150 air conditioned, light, modern bedrooms all of which are non smoking. Many of the rooms offer a pitch view of Norwich City's premier league ground and with a mix of executive, suites, standard, twin and accessible rooms we can offer something for everybody. The hotels atmospheric bar is a meeting place for everybody and serves a superb selection of wines, beers, bar snacks or full meals from our dine anywhere menu, or dine in style in our superb restaurant, the choice is always yours. Thinking of exploring? The hotel is in walking distance of Norwich's two cathedrals, its stunning Castle dating back to the Norman Conquest and the superb Norwich Lanes for individual bespoke shops. Alternatively head for the Chapelfield Shopping Centre with over 90 well known outlets making it a shopping paradise and placing Norwich in the top 10 of UK shopping destinations. With only a 5 minute walk to Norwich station leave the car at the hotel and let the train take the strain and visit the beautiful North Norfolk coast, the delightful Norfolk Broads or the seaside resort of Great Yarmouth what could be easier? ... more less

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295 reviews from our community

See which rooms travellers prefer - 68 traveller tips

rozzerr

Bristol, United Kingdom

Senior Contributor

45 reviews

15 hotel reviews

Reviews in 23 cities

44 helpful votes

“Average business hotel, no major faults but not 5*!”

Reviewed 14 May 2013 NEW

Have stayed here a number of times on business - whilst there are no major faults, I find the 4*/5* reviews on here very hard to see the justification for. The staff on the desk are very attentive and efficient, however during breakfast and in the evening in the bar/restaurant they are often understaffed / not attentive enough. The food... More

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Firstly I would like to thank you for using our Hotel on a regular basis. Our city location and key road access makes us a great business stopover. I am also glad that our great costumer service has been identified, but I have taken your comments about the food service further with the management team. We do receive more than... More

phil679

Liverpool, United Kingdom

Top Contributor

134 reviews

81 hotel reviews

Reviews in 65 cities

45 helpful votes

“Nice hotel clean friendly”

Reviewed 13 May 2013 NEW via mobile

Nice friendly hotel, it's a typical Holiday Inn, they all tend to be the same some vary in quality but here I found the staff very helpfull, nice relaxing reveption and breakfast room. I was here for a meeting with Football club so never seen much of the area but it is close to coast and the Norfolk Broads. Small... More

Thank you for taking the time to write a positive and constructive feedback on your recent stay at the Holiday Inn Norwich City. We are partially glad that the time we invest in our customer service training is benefiting our guest with good service experiences. Our location is a true asset and we are walking distance away from major areas... More

Scott M

Guildford, England, United Kingdom

1 review

“Weekend Break in Norwich”

Reviewed 12 May 2013 NEW

We booked this pretty late - week before and were very pleased with the price. We ended up with 2 double beds and the room was still spacious. We could see a corner of the football grounds which was nice. Parking was cheap and convenient with the staff being very helpful when we couldn't get a space on the last... More

Thank you for your recommendation and positive comments. Our rooms have been designed with comfort in mind and finished to the highest standards. We are very fortunate to have such good car park spacing available considering our proximity to the city. I have also conveyed your positive comments to the staff and look forward to greeting you back. Kind Regards... More

KevinLondon

London

79 reviews

52 hotel reviews

Reviews in 41 cities

62 helpful votes

“Overnight”

Reviewed 9 May 2013

Stayed overnight, nice hotel overall with a good breakfast. The hotel is by Carrow Road Football Ground so is quite some way from the city centre. Gripes: 1: the shower divider makes it awkward to dry and get out safely 2: in the morning on my second shower the gel ran out very frustrating!

tourismplanner

Cambridge

27 reviews

16 hotel reviews

Reviews in 12 cities

12 helpful votes

“Excellent hotel and location for a weekend break in Norwich”

Reviewed 6 May 2013

Located within 15 minutes walk of Norwich's historic city centre this hotel offers excellent value for money for business trips or a weekend break. The hotel is modern and clean with friendly and helpful staff. Rooms are a generous size, well furnished and equipped. Highly recommended.

Thank you for taking the time to write your positive review. The Holiday Inn Norwich City is a short walk away from the Riverside entertainment complex and city centre. I have relayed your positive comments to our staff. We pride ourselves on our friendliness and room condition and will always use these comments as a benchmark to drive our service... More

Lyn1990

London, United Kingdom

Senior Reviewer

6 reviews

4 hotel reviews

Reviews in 5 cities

2 helpful votes

“I recommend this hotel”

Reviewed 5 May 2013

The hotel staff are helpful, pleasant and polite. The hotel is in the centre of Norwich next to Norwich city football ground. At breakfast there is a large selection of hot and cold food available for you to help yourself - all freshly made. The rooms are modern and clean and I recommend this hotel if you are staying in... More

I would like to take this opportunity to thank you for your comments in regards to your recent stay at the Holiday Inn Norwich City. Yes we are very fortunate to have a key location near the City and Riverside entertainment centre and Norwich City Football Club. I am also pleased to hear that our staff is being recognized for... More

Not-so-Oldies

Grimsby, United Kingdom

8 reviews

16 helpful votes

“An enjoyable stay”

Reviewed 30 April 2013

Having booked in advance we had our requests fulfilled High floor Executive room fortunately for me there was NO football on as our room overlooked the pitch and my husband would not have moved for 90 minutes on the Saturday.... (although he has taken note of the number for future reference ...) The receptionist was very friendly and polite both... More

Thank you for your patronage and positive comments. I assume that your Husband is a football fan and watching a premiership match from one of our pitch windows is highly recommended . It is very rewarding for the staff to receive such good remarks after the effort and work done in service training and attitude. I am glad the restaurant... More

regred

Bridgwater, United Kingdom

21 reviews

17 hotel reviews

Reviews in 17 cities

“Good value and location for football”

Reviewed 29 April 2013

I stayed here last week to watch Norwich v Reading I try to go to Norwich every couple of years (why dont I support a closer team to Somerset). I thought about booking one of the rooms facing the pitch. Shame the bar does not face the pitch

Col07

kent

105 reviews

36 hotel reviews

Reviews in 45 cities

58 helpful votes

“Very Good”

The receptionist on arrival was friendly and efficient. The hotel was bright and cheerful and our room on the 6th floor was also bright, well maintained and clean. 15-20 minute walk to city. 5 minutes to Morrisons and the Riverside Leisure complex. Parking was £4.95 a night extra a hundred yards away in the football club car park. Some people... More

See 3 more reviews by Col07 for Norwich

MSTR6

Cambridge, United Kingdom

9 reviews

3 helpful votes

“Not impressive”

Reviewed 25 April 2013

Room wasn't bad but most of the staff were quite unfriendly except a sweet student who was in training. That was quite a let down as the atmosphere is often made by good staff. Breakfast was very limited, tiny selection, though it was a nice touch to have smoked salmon and eggs for breakfast, which could be ordered. However parking... More

Thank you for taking the time to write your review. We are proud of our room standards as well as our staff service which is why I am disappointed that you did not experience this upon this rare occasion. We are on course to achieve our highest customer satisfaction score this month, based on an IHG guest survey tool. However,... More

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Holiday Inn Norwich City, Norfolk Reviews

Holiday Inn Norwich City

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