I am a regular visitor to this hotel through business and it is a fantastic place. The staff are friendly, polite and always willing to help. The quality of the rooms and amenities are fantastic. The hotel opened five years ago but everything looks as new such is the great standard of maintenance and cleanliness. I've said all that because...
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Thank you for your review about our hotel. I am really disappointed to read your feedback about the food you have been getting as I am sure you are aware we have been working hard to offer variety to our guests, particularly people like yourself who stays often.
I am having a meeting with the kitchen team regarding your comments...
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Just returned from a one night stay here at this hotel. A new, stylish place to stay in the middle of this lovely city. At a very reasonable price with breakfast this hotel is the only place to stay in Norwich.
Thank you very much for your review it really is appreciated by all of us at the hotel. It has a huge impact on all of the team when people take the time and effort to place a review on TA as it really makes all of the hard work we put in worthwhile.
Thanks again and we hope that...
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Just returned from a 3 night stay here. Overall it was ok, the front of house staff on reception were very helpful and friendly as was Nimrit in the bar.They all went out of their way to show me what to see and do in the town. Thank you. The room was comfortable, spacious and clean. My only criticism is...
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Thank you for your review and for your great comments regarding the team here particularly Nimrit who was delighted to be mentioned by name.
We are currently adding Sky Sports one, two, three and four to our system and you are totally right we do need more channels which I am also trying to organise. This is a bit of...
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I and three others stayed in two of the suites at this hotel last weekend (11th & 12th May). The rooms were great and decorated well, and the story of how the local school kids named the suites was a nice touch as well.
More importantly though, I have stayed in well over seventy maybe eighty holiday inns, Crowne Plazas...
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Hi Dan and thank you for your great review, I'm delighted you had such a great stay with us and that you have taken the time to put your thoughts on TA.
When the hotel was being built a competition was held in the local press for schools to name the suites and that how it all came about! We...
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Really enjoyed my stay. Great service and great price. Went out to eat but the room was very pleasant and I would stay again!
Thank you for your review. I'm really glad you found the room to be so comfortable and at a good price.
There are some great restaurants in Norwich and I hope you enjoyed your night out. We have a great team in the kitchen who prepare meals to order so all freshly cooked, on your next visit if you don't...
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Just spent three days at the Holiday Inn, Carrow Road (very handy for the Abbey Conference Centre, just ten minutes' walk up a little but manageable hill) and would recommend highly. The staff were fantastic - a real asset. The room was immaculate and had a very comfy bed and great desk for working. I used room service in the...
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Thank you for your review I'm really pleased you had such a great stay with us and you noticed how good the team are here.
We're in a great location for all of the city and you can walk to most places within twenty minutes which is always worth knowing.
Whilst the hotel is nearing its fifth birthday it still...
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Stayed for one night on this lovely new hotel. Good location close to cinema and bars. The reception manager Ashleigh was very helpful and also helped my friends with suggestions on sight seeing. Thanks for a great stay.
Really pleased you enjoyed your stay with us and that Ashleigh was so helpful. Its always great to get such positive feedback from our guests and we really do appreciate you taking the time to put your comments on TA.
I very much hope we can welcome you back in the near future and thanks again.
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Very helpful person on Checkin (Nick) good location attached to Norwich football stadium, and ten mins walk to train station. Good footpaths all the way. Clean rooms and in room safe. Easy wall to anywhere in Norwich for sight seeing.
Thanks for your review and for mentioning Nick from the front desk he's really pleased he was able to help you.
We are in a great location and with the station so close by it allows our guests the freedom to jump on the train and head for the North Norfolk coast without the hassle of the car if they...
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Loved the central location of this hotel with views across the pitch. Rooms are excellent and the breakfast is fabulous !!
Thanks for taking the time to send in your review. The rooms are fantastic and the pitch views are superb well worth a little bit extra.
Thanks also for your comments regarding breakfast it is really good and with over 52 items to choose from it's great value for money. Hope to see you again next time you're visiting Norwich...
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Booked this as it was near to the town and was not disappointed. Enede up having luch there and was so impressed with the quality of the food that had our evening meal there too. Not the quickest service but food worth the wait, great kids menu. Our hotel room was really clean and the staff we dealt with were...
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Really happy that we changed your opinion of Holiday Inn and thank you for your review.
All of our food is cooked from fresh useing where possible local produce. So many people think all of our meals are frozen and finished in a microwave and this is simply not the case as I'm so pleased you've pointed out.
We often...
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