As it is written in the topic Near the city center and the Wall. Clean and tidy room with comfortable bed and sofa and separated bathroom and toilet room. Travelling and dining guide were also unexpected offered by the reception and in the room (guide book).
Good morning and a big thank you for your comments. It was a pleasure welcoming to the hotel and I am glad to read you had a good stay. We will hopefully see you again soon.
With kind regards,
Christophe Ughetto
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We stayed at this hotel last summer.
It is just a short walk away from the walls surrounding the city.
We only stayed one night and it was excellent for our needs. The bed was comfortable and we got a good nights sleep.
There is an indoor pool which was heated and the kids enjoyed after a hard days sightseeing....
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Good morning and thank you for your comments.I am delighted to read you and the kids had a good time when you last stayed with us in York. We are looking forward to welcoming you back in one of our hotels very soon.
With kind regards,
Christophe Ughetto
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We have just returned from another fantastic trip to our very favorite city in the U.K and again stayed at the Novotel.
I can't recommend this hotel enough and we have stayed here countless times and will no-doubt be staying here on our next visit next month.
The staff are just wonderful and nothing is too much trouble,they make you...
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Good morning. Thank you very much for your comments. I am extremely happy to read your comments and will share them with the team. I would also like to take this opportunity to thank you for your regular visits.
Once a again, I am delighted to read such comments and hope I will have the pleasure to meet you on...
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This isn't a competitor, but a real customer. 3 day break, in York, this was a good choice.
My wife, 8 year old son and I stayed in an 'executive' room. Not as big as one was led to believe but adequate, no wifi included on cost, but free broad band that you could plug into. We only took an...
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Good morning and thank you for your comments. I am happy to read you had a good time despite the rain and have noted your comments with regards to the coat hangers. I would like to thank you once again and hope we will have the pleasure to welcoming you back.
With kind regards,
Christophe Ughetto
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Someone once said to me that the perfect hotel is made up from the "three B's - Bed, Bathroom and Breakfast. Well, I'd like to add "Staff" to the list.
I spend a great deal of my time on the road for work, teaching in many cities in the UK and Europe. The more time away from home I spend,...
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Good morning. On behalf of the whole team here at the Novotel York, I would like to thank you for your kind comments. I have passed them on and I can assure you that all were extremely proud to read them.
Thank you once again.
With kind regards.
Christophe Ughetto
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Searched all over for a nice hotel for a well deserved weekend away with my boyfriend. All the central places wanted more than a one night stay and this hotel was fully booked when i rang. However it was available on lastminute.com (at the same price) The reception staff were very friendly and gave us a map of the town...
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Good morning and thank you for your comments. I am delighted to read you had a good time with us and hope we will have the pleasure to welcoming you back in the future.
Thank you and kind regards,
Christophe Ughetto
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Perfect for a weekend break... Lovely walk along the river into town - an easy 10 minute walk. Parking plentiful and reasonably priced. Staff seem genuinely interested in guests' welfare and are professional and courteous . Breakfast was well organised and varied. Cannot comment about the pool but in my experience decent pools go alongside the price tag as I...
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Good afternoon. Just a few words to thank you for your comments following your recent visit to the Novotel York. We are all looking forward to see you again in the near future.
With kind regards,
Christophe Ughetto
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We've stayed at this hotel a good few times now because we are guaranteed a fabulous nights sleep and again we weren't disappointed on our recent 2 night stay, also we are guaranteed a car parking space and can arrive and leave anytime. Check in was very swift and friendly, we made our way up to our room and although...
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Good morning and thank you so much for your comments and regular custom. I have shared your comments with all our staff and have taken note of the carpet note. Thank you once again and we too can't wait to have you back!
With kind regards,
Christophe Ughetto
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one night stay this hotel. very helpfull staff, decent food and nice rooms. close to city centre and nice walk into town along the river. great base. staff clearly well trained and keen to help
Good morning and thank you so much for your comments.I have shared them with the team as I know such recognition always goes a long way.
Thank you once again.
With kind regards,
Christophe Ughetto
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We stayed here over the Easter holidays with our two boys aged 5 and 7. Friendly and courteous reception staff and the rooms were spacious and comfortable. Selection for breakfast was excellent and of a very good standard. We also stayed for the buffet dinner (decent value at £42 for us all) which included a good choice of starters, mains...
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Good afternoon. Thank you for your comments. I am delighted to read the whole family had a good time recently at the Novotel York. I am very much looking forward to welcoming you back to the hotel.
Thank you once again.
With kind regards,
Christophe Ughetto
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