This was my third visit to this hotel, I just adore the location, sit and relax in the well kept gardens overlooking the river and listen to the birds singing, it really is a little piece of heaven on Earth. On finding out that this was now a Shearings Hotel, I wondered if the standards had dropped. I need not... More

A Shearings Coast & Country Hotel located at Chollerford, near Hexham. A lovely old building set right on a river with good views around the countryside. The grounds were very nice and well kept, The hotel has an indoor swimming pool and leisure centre and a 9-hole putting green on the premises. There were several small seating lounges which felt... More

Popped in for a light lunch whilst travelling through the area. Ordered a ham and mozzarella panini, what arrived was a white roll filled with ham and grated cheddar cheese! It had taken some time to arrive and I wanted to get on with my journey so I just ate it without querying or making a complaint. It would have... More

Just returned from a 3 day stay. The food was excellent and restaurant staff, although extremely busy, were always courteous and helpful. Unfortunately I can't say the same for the receptionist who told me she was far too busy to deal with a query I raised on the first morning and as the manager was not on duty until after... More

Have just returned from 3 nights at the George. The room was reasonably spacious, the furniture was a little tired but the beds and bathroom were spotless. The table d'hote meals included in the price were varied, offering good choice and were very pleasant. A la carte menu was available at a supplement but we never felt the need to... More

My husband booked 1 nights stay at this hotel for my birthday. On arrival we were told that the hotel had overbooked and that we were being sent to another 12miles away. We asked why we hadn;t been contacted by phone regarding this and were told that someone had tried that morning - I had been home at this time... More

People who have booked this hotel via shearings which the brochure says includes 3 course dinner, beware. The menu has changed 3 weeks ago, and now you get a main course and either choose a starter or dessert because they are now charging £4 per person if you want an extra course, we and another couple complained and said we... More

Stayed for 4 nights, as part of a 5 day Shearings coach tour from the South East coast,at the end of January 2012 for a princely sum of £99 each for the complete package that included free wine with dinner and free bar. The cost also included a full day trip to Durham,with a guided tour of the city and... More

The shower kept going from cold to scalding hot. The room door was left open by cleaners, and next to the fire escape door which was also left open. The television had a very poor reception, and no choice. There was lipstick on a mug on the tea tray when we arrived. I wrote dust dust dust on the TV... More