When I walked into reception I was very pleased. It seemed lovely and the receptionist was very welcoming and friendly. I was a little dissappointed when I saw the room though, it was very close to the lift which kept me awake through most of the night whirring up and down. Our room was two floors directly above the entrance... More

Lovely comfortable clean hotel and good breakfast. Very central for shopping etc..

But sadly you cant and as soon as you get out of the front of house view, it becomes a disappointment. I needed a single room for one night for somewhere to sleep only and at £40 room only, it was cheaper than a taxi home Reception staff excellent on check in and all staff i encountered were friendly. However,... More

Got to hotel, was very pleased looked lovely. Room was very clean. Breakfast good. Good location. But while having breakfast the staff, one man really was very rude not just to us to a few people. We were told check out was 12 but kept being told 11. Staff kept changing there mind. Such a shame apart from rudeness hotel... More

Very good location. Service was excellent and staff friendly. Overall first impressions of reception areas were good. Food in restaurant was very enjoyable. We ate in the restaurant on Friday evening and our waiter served us well, the meal itself was very tasty and piping hot. Breakfasts were good too, catering for all tastes. Although our bedroom was spotless we... More

Having just returned from attending my nieces wedding at the above venue, I am writing to say how very impressed we were with the high standard of service received from all the staff. A lot of thought was given to detail and nothing was too much trouble. The food was first class. The decor in some rooms was a little... More

nice location, staff were helpful but extremely tired and needs more than cosmetic changes. Time to close down and refurb the entire schebang

Great location but hotel needs refurbishment. Bedrooms are small and outdated with wallpaper peeling off and random screws protruding from the walls. The bed was really soft and had a dip in the middle so we kept rolling into each other. Bathroom again needs work, it seems a random mish-mash of fittings with toilet seat not staying up on its... More

We stayed from 13th - 15th April. It was a Xmas present. We had never been to Nottingham before so decided to give it a go. The hotel was fine although it took a bit of finding .The Sat Nav was no good and kept trying to send us down a no entry street but we eventually found it. We... More