Newgate Hotel (Newcastle upon Tyne, England): See 226 Reviews and 38 Photos

Also Known As:: Newgate Hotel Newcastle Upon Tyne; Quality Hotel Newcastle

Address: Newgate Street, Newcastle upon Tyne NE1 5SX, England

Region: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne

Amenities:

Bar/Lounge Free Parking Restaurant Room Service

Hotel Style:

Ranked #61 of 81 hotels in Newcastle upon Tyne

Price range (per night): S$90 - 169

Hotel Class:3 star (3*)

Official Description (provided by the hotel):: Situated right in the heart of the city centre with plenty of FREE car parking making it the perfect choice whether visiting on leisure or business. Staying in the heart of Newcastle you can really enjoy this lively city. Local attractions include; great shopping at the MetroCentre, Hadrian's Wall and not forgetting the breathtaking Northumbria Coastline and Gardens. ... more less

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226 reviews from our community

See which rooms travellers prefer - 35 traveller tips

Farmboy2003

Contributor

18 reviews

7 hotel reviews

Reviews in 11 cities

10 helpful votes

“Get what you pay for”

Reviewed 19 May 2013 NEW via mobile

Rooms ok, breakfast below average, service poor, location fantastic, value for money good. Went here for a stag do, get what you pay for so if you're looking for cheap and cheerful this is the place. The location is perfect for a night oot in the toon!

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Dear Guest Many thanks for taking the time to post a review on Trip Advisor. I am disappointed that you found the service poor and breakfast below standard. I will investigate this immediately and ensure we rectify these issues. I am, however, pleased to see that you found your stay to be good value for money and the location excellent.... More

Staggg

1 review

“Rude Staff”

Reviewed 14 April 2013 via mobile

We stayed for 2 nights here on a stag weekend and as it was budget we didn't expect much. On arrival the staff were rude and we got grunted at by the receptionist. The promise of a bar to start your night off is far from the truth it's a room with a few fridges and no beers on tap... More

Dear Guest Many thanks for posting your views on Trip Advisor. I have read with interest your comments posted. Firstly, although the bar does not serve draft beers, there is a wide selection of beers, as well as wines and spirits available to suit all tastes. I will discuss your service comments with the reception team. I was made aware... More

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janny1960

England

Senior Reviewer

9 reviews

9 hotel reviews

Reviews in 8 cities

2 helpful votes

“A good, central location”

Reviewed 12 April 2013

Stayed in this hotel with my daughter for one night so that we could go to a match at St James Park. Taxi from the station dropped us at the front of the hotel on the main stareet, dont be put off by the appearance there as we were. It was a bit bleak going up the stairs and wondering... More

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Dear Guest Many thanks for taking the time to post on Trip Advisor. I am delighted to read that you and your daughter enjoyed your stay at the Newgate Hotel. It is a pleasure to read all of the positive points you have listed, especially that you found the staff to be friendly and helpful. I will look into the... More

JGP119

Edinburgh, United Kingdom

“Location is awesome”

Tired and dated hotel. But who cares, this place is fabulous for being at the heart of the night life in Newcastle(perfect stumbling home distance). You get free parking which is a massive bonus, so what if its hard to find its FREE. We paid 50 quid for 1 night brilliant, we will be back.

Dear Guest Many thanks for your review on Trip Advisor. I am delighted to read that the hotel met your expectations and you enjoyed your stay with us. For future reference the post code for the car park is NE1 5XU which will bring you to the rear of the hotel, so that you can enjoy our FREE parking facilities.... More

Catriona R

Reviewer

5 reviews

3 hotel reviews

Reviews in 4 cities

1 helpful vote

“Great for a stag weekend”

Reviewed 8 April 2013

I booked this hotel via ladsrooms.com for a party of 15 to stay two nights for my brother's stag weekend (group of late 20s up to 50s blokes). It's the most central hotel in Newcastle so it's smack bang in the middle of the nightlife & means everything is in walking distance or a short taxi to the Quayside. Most... More

Dear Guest Many thanks for your review on Trip Advisor. I am delighted that you enjoyed your stay with us at the Newgate Hotel. I have passed your comments on to the team who are all very pleased they helped to make your stay enjoyable. I am sorry that you found the room to be too hot although I am... More

Beth S

Dundee, Scotland, United Kingdom

“excellent time from beginning to end”

Reviewed 2 April 2013

we were on a girlie weekend and the hotel was fantastic, it had a good mixture of age groups (we are aged between 43~53) so no spring chickens, the staff could not do enough for you, the breakfast was superb with everything you could wish for, the reception staff gave us some good ideas as to where to go and... More

Dear Guest Many thanks for your review on Trip Advisor. I am delighted that you thoroughly enjoyed your stay with us at the Newgate Hotel. I have passed your comments on to the team who are all very pleased they helped to make your stay enjoyable. I look forward to welcoming you back soon. Kind regards Julie Riddell General Manager More

Claire W

Newcastle upon Tyne, United Kingdom

2 reviews

Reviews in 2 cities

“Basic for the money you pay!”

Reviewed 31 March 2013

W have stayed at this hotel twice now and our experiences have been ok, the rooms are basic run down and sometimes quite marked and dirty. We had stains on the carpet and bedding with holes in it. Our room was red hot when we moved into it so on our way out for a meal asked for the heating... More

Dear Guest Many thanks for your review on Trip Advisor. I have noted your comments regarding the cleanliness of the rooms and have discussed this with the housekeeping team to ensure a higher level of cleanliness is achieved. I am very pleased that you have found the staff to be friendly and helpful, and that the FREE city centre parking... More

J D

Coventry, United Kingdom

3 reviews

Reviews in 3 cities

“Business trip”

Reviewed 11 March 2013

Arriving in reception from the non car park entrance I found it it very difficult to find reception via many dark empty corridors. However once I had arrived, staff were very helpful and friendly. I think you are intended to find the car park first. Once I had found the car park, or asked at reception (follow the directions to... More

Dear Guest Many thanks for your review on Trip Advisor. I am very pleased to see that on the whole you enjoyed your stay at the Newgate Hotel. I will pass on your comments regarding the staff, they will be pleased that you found them helpful and friendly. As you have rightly pointed out we do not provide a host... More

Jimbob1982jim

Crawley, United Kingdom

“Central, FREE parking, would stay again.”

Reviewed 28 February 2013

Great location, yes it's a bit run down but for what you pay that's what you expect. We were in Newcastle for stag, and this was a brilliant base to get around and pass out at 5am. We will stay again, only negative is the bathrooms are a bit grubby, avoid room 217!

Dear Guest Many thanks for taking the time to post a review on Trip Advisor. I am delighted to read that you enjoyed your stay at the Newgate Hotel. I will look into the bathroom in 217 and make imporvements as a direst result of your comments.. I hope we will have the opportunity to welcome you to the hotel... More

Mwoodle

Northwich, United Kingdom

“It's alright but been better places”

Reviewed 27 February 2013

Me and my boyfriend stayed here a few days, we thought the service was very good as was very difficult to find their free car park at the back of the hotel, one of the receptionists came out and directed him exactly where it was. Very good location not even a 5 minute walk to attractions. We went for a... More

Dear Guest Many thanks for taking the time to post a review on Trip Advisor. I am pleased that on the whole you enjoyed your stay at the Newgate Hotel. I am delighted to read that the staff have provided excellent service for you, as I know that the car park location can cause some problems. I hope we will... More

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Newgate Hotel, Newcastle upon Tyne Reviews

Newgate Hotel

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