The staff were polite and courteous and happy to help. I arrived early and consequently my room was not ready so I waited in the bar and was given a complimentary coffee. The hotel is just outside the city centre, but situated close to entertainment such as cinema and KFC, TGI Fridays and Frankie and Benny’s literally a short walk... More

I stayed here with a group of 7 others when we visited newcastle for a ladies weekend out. We couldn't fault the hotel as it was exactly what we were looking for which was somewhere to crash after a days shopping at the metro centre and the got ready for our night out in Newcastle. If your looking for a... More

me and my family and friends come here all the time on weekends away or shopping trips and we have a fabolous time and the staff are out of this world.

We recently stayed at the Holiday Inn Express for two nights mid-week and found it to be very clean, really quiet during the night and all the staff were friendly. Breakfast was basic, you could eat as much as you like, but that is what you expect in the express hotels. We were visiting relatives so did not go into... More

1st class hotel chain. We arrived to a very professional receptionist who checked us in (a party of 4) rooms were of a good size and very clean. Location is perfect. Good selection at breakfast, food was hot and freshly made.could not fault the place. You could request either smoking or non smoking rooms and pets are allowed if you... More

Good location for shopping at the metro centre. TFI Fridays next door was really nice. Basic rooms but clean. Breakfast could have been much better. Reception staff very efficient and helpful. I forgot my toothbrush and was very pleased to find they have complimentary ones available at reception, as well as other useful things.

The standard of service at Holiday Inn Metro Centre was wonderful. I asked for help in planning public transport to a funeral in Ponteland the next day & Amanda (I think her name was) went to a lot of trouble planning the two stages with the help of Google & printing out a step-by-step guide to get to my destination.... More

we stayed here as we were going to the metro centre shopping for the day and it was the closest one. the location was excellent so close to everything within a minutes walk there is tgi fridays, kfc and lots more facilities. we had to wait a little at reception to get checked in before we could go to the... More

We stayed at this hotel for a concert at the radio arena ( 5 min drive) excellent location, especially within 20 second walking distance to TGI fridays. The room was fantasic, with lots of Facilities, more than the average travelodge. Staff were very friendly on departure for hotel. Would definitley stay here again. 5 stars!