This has got to be the worst hotel I have ever stayed in. The first room we were given was filthy hadn't been cleaned from the previous occupants. The second room wasnt much better it was cleaner but still in poor condition. Staff were miserable never cracked a smile. The bar was nice apart from the loud rubbish music blaring... More

Stayed here for a stag night, very welcoming.Although very welcoming accommadation were not all meet-lads ended up sharing double beds when singles were booked, triple rooms very cosy. Breakfast basic-100% meals eating- served a purpose.

Warm welcome stayed in a nice twin room (room 202) but lots of stairs to climb if you get allocated it..nice downstairs bar area and good full english breakfast in the morning after a night out in Newcastle all our group enjoyed the stay and would visit again.Large carpark at rear big enough for our large minibus!

arrived at the hotel after an extremely tiring train ride . Hotel staff were very welcoming Nothing was too much trouble for the receptionist . Room 112 was quiet with a v good internet signal . It was just so relaxing here after the trouble it took me to get to newcastle . I would definitely stay in this hotel... More

Stayed here for just one night Sat 7th april after being highly disapointed with the crappy Metro Inns. Me and my mate are not too fussy when it comes to hotels as long as its fairly clean and a bed to sleep in thus the price would be relatively low. But the Metro Inns? My God I have never seen... More

Initially disappointed with the service when I arrived at 1pm. 'The rooms aren't ready yet, you can't check in'... abrupt much? I did go downstairs have a beer and a bite to eat and head back for 2pm, and was greeted with a much friendlier welcome. The room (102) was a nice, albeit standard 3 star room. The bed was... More

Quite a remarkable experience this one ..... Just spent one night here and the sins were 1) toilet broken as in did not flush 2) unhygenic state of toilet left 3) marked carpet 4) marked walls 5) chair defaced 6) cracked tiles 7) Funny odour of hotels akin to a kabab shop

Not sure how it gained 2* Status. Avoid room 110, apart from having a below average shower I also got scalded feet as the mixer tap was faulty. Staff not too bad. Originally we had 3 singles and a triple room booked, funny old thing that changed on arrival to 2 triples. The hotel could do with a revamp, as... More

We walked the Hadrians Wall and this is the last hotel that we stayed at. Orginially we did not book this hotel but the hotel (Dorset Arms Wallsend) that we were supposed to stay in messed up and so this was a replacement and an upgrade! Its a lovely part of town, staff were grate and we slept well!