Arrived at the hotel to be told we had to pay a behavioural bond (slightly strange I thought as we were a small group of 5 girls,late twenties and not at a stag or hen do) but whatever we paid our 100 pounds and got on with it. Rooms were nice, drinks in hotel bar were pretty expensive but find...
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Thank you for your feedback x_filthy_gorjuss_x
Overall it's good to read that you enjoyed your trip over from Belfast but as you say we do advertise that we are 6 miles out of the Newcastle depending on which part you want to be at.
We also do not promote our hotel to stag and hen groups on the basis that...
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Just returned back from on overnight stay and I must say my first experience of a Holiday Inn. I came accross it on the internet had got a fab deal for Dinner Bed & Breakfast which was only £15 more than B&B and the kids ate for Free...The only gripe I had was that you you picked from the normal...
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Thank you for your great feedback which the kitchen team will appreciate in particular re the dinner and breakfast quality.
Our website does offer some great deals particularly if you are looking for dinner bed and breakfast. We have just launched a 2 night B&B package with 1 nights dinner and a bottle of wine with dinner for £129.00 based...
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Just got back from a 2 nights stay.paid for dinner,bed and breakfast. Only gripes I had was the noise from the stag and hens coming back in on saturday night/Sunday morning.was woken at 3.30 by a party of hens shouting and arguing should have phoned reception but didn't so my fault.woken Sunday night/Monday morn by the fire alarm going off...
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Thank you for taking to time to give us feedback and it's lovely to read the names of people who have looked after you. I will pass on your gratitude.
Apologies for the noisey neighbours disturbing you - please remember the nights team will intervene if contacted. They do remind returning party people that there are other guests asleep and...
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We enjoyed our stay here and the staff did a good job. All our meals were good, which were 3 breakfasts, 1 restaurant dinner and 2 bar dinners. Overall it’s a good hotel although there are a number of lesser points.
The hotel is a 2 storey 1970s style building with car parks all round, free as well. The one...
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Thank you for your posting Pete3080 for your recent 3 night stay. Good to read that you dined each night with us and as you say it's good to have the bar meal alternative.
Our location for the trips you highlighted is ideal and with plenty free parking you don't end up with a nasty bill at the end of...
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A very nice stay we were there for 5 nights Bed,Breakfast & Evening meal,accomodation was very nice the rooms light and airy also staff were very friendly and keen to help,everything was fine.
Thank you Anthony & delighted to read that you enjoyed your break with us.
I will pass a copy to the team and appreciate your feedback.
kind regards
Norrie Oswald, GM
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I stayed here for one night, pretty decent hotel very friendly helpful staff, good size rooms. It was a football night, so the bar area was full of guys watching TV, best to head out for food lol
Thank you Steve for your posting.
As you mentioned we do show Sky and other Sports in the Bar area but please remember the Restaurant is a sports free area - particularly the top end.
Great to read that you enjoyed your stay and hope you visit again when in the area.
kind regards
Norrie Oswald, GM
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super hotel, rooms great, dinner band b excellent. have stayed here 3 times this year, each time fantastic. my son loves the pool. will stay again soon.
Thank you for continuing to stay with us and great to read you enjoy the brilliant dinner, bed and breakfast offers at holiday inn website. Your loyalty is appreciated and I hope your son continues to enjoy his swimming.
kind regards, Norrie Oswald, General Manager
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We have just returned from our supposedly relaxing Easter Break. I prepaid for 3 nights in an Executive room including evening meals.
Booking was pretty straight forward, they even phoned to check that I was ok with stairs as I am disabled, so far so good. I paid for the executive room as for personal reasons I have had to...
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Thank you for your feedback on a very hectic weekend and as a team we do recognise there were some shortcomings to our normal restaurant service. As you say the new restaurant manager is more than capable of getting the team to deliver.
kind regards and sincere apologies
Norrie Oswald
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We stayed here end of March 2012 for a mini break to look round Newcastle and Hadrian's Wall. Had an executive room which was very well equipped, quiet, and at least twice the size of a normal hotel room but didn't cost much more. We didn't want to drive into Newcastle so asked for advice at reception. The staff were...
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Thank you for your lovely hotel comments and delighted to read that you loved the area, which is you say is beautiful and worth exploring.
kind regards, Norrie Oswald, General Manager
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I have stayed here many times, daughter wedding was here, we stayed for christmas it was fantastic. I live local and take advantage of the dinner bed and breakfast regularly. Maybe four or five times this year and every time it was excellent. Pool is warm and quiet meals are very good. Never had a complaint. Staff always helpful. Staying...
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Great to read that you love staying with us and welcome back!
As you say the Holiday Inn website has some fantastic rates with either B&B or Dinner, B&B.
Plus children 12 and under also eat free with their family as you know.
Thanks for your continued support Lorraine
kind regards
Norrie Oswald, General Manager
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