We live locally but went for afternoon tea. It is an English country house style hotel although right in the heart of Stratford. The decor was pleasing and the service excellent. Two very well spoken. polite young men ensured our visit was enjoyable. Starched white napkins and an excellent choice of tea made it a very English experience. We had... More

We were given vouchers for Christmas for an Afternoon Tea and decided to use it at this hotel. So glad we did it was very yummy if not a little sugar overloaded! Bread could have been a little fresher but all in all it was very nice. The service was very good indeed.

Awaiting me on my arrival home a few hours after checking-out was an email from the hotel inviting me to make positive comments on Trip Advisor, but I would like to think that all my reviews posted on Trip Advisor meet this criterion, even though I was neither prompted nor encouraged to write them! We were very happy with our... More

This was our third stay at this hotel and, this time, we felt that standards had slipped. The location is excellent. If you are able to get a space on the car park, everything in the town is within easy walking distance, a real bonus if you are walking back, as we did, from a performance at the Theatre. When... More

I chose this place because of the reviews and now I wonder if their staff wrote all those reviews. Definitely does not deserve its 4 star tripadvisor certificate hanging in the lobby. There are 50 some car spaces and 70 some rooms so not enough parking spaces for everybody. When we arrived and couldn't park I was told by a... More

After reading some previous reviews we almost cancelled our booking but so glad we didn't. The location and hotel parking was great and very close to town and river, the hotel spotlessly clean and the staff all very friendly and professional.We will definitely be staying here again.

This was the only hotel left for us to book at the weekend so our hands were tied. However it's location was spot on. Very handy for the centre of Stratford. We were fortunate too as we got a parking space. A bonus! The hotel looks the part from the outside. The staff were polite and helpful. The bedroom was... More

I have just returned from a stay at this hotel and it was dreadful. Our room was not particularly clean, there were spiders in the bathroom, no toilet paper and the mattresses were awful. There was a dico until 12.30 and although they asked people to contact them if this was a problem, they did nothing about it when people... More

Stayed here as part of a weekend break, we were looking for a decent hotel, centrally located and with parking... we made an excellent choice! The hotel had a good range of facilities and you are literlly 2 minutes walk from the river/centre of town. Our room was smart, clean and comfortable and the service was great, the staff were... More