I stayed for 3 nights and found the flexibility of self-catering in the appartment a bonus. Excellent value for the spacious appartment - far more room than in a hotel. Well equiped kitchen area with more than enough utensils etc to produce a basic meal, although I only ate breakfast in the appartment. The rooms were clean and well appointed;... More

I stayed with my 2 sisters in a one bedroom apartment for 2 nights in May 2012. The apartment was clean and tidy and spacious. It was so much more flexible than staying in a hotel, and having the balcony to smoke on was a great bonus (instead of getting a lift down many floors to stand outside a hotel... More

I stayed here for my friends birthday for 1 night. we arrived at the apartment around 8pm. we checked in to the room, the apartment was basic but clean. I noticed there was a mark on the wall but because we were running late and there was no phones to call i didnt metion anything straight away. My friend went... More

One of the worst places for customer service! They rip you off and have such a bad attitude. If its nt enough that u pay the price, they take a £200 security deposit which can take a month to get back!! Also they have a bad attitude. Seriously one of the worst places i have ever stayed, i had a... More

I've been staying here for weeks in a row during past year and can only say good things about it. Location is great, rooms are big, kitchen is nicely equipped (though dishwasher is missing) and internet is free, though somewhat restricted. Of course if you're not lucky and get the room that has windows to the Arc centre, your stay... More

yes because the rooms are very nice, bed- and bathrooms ok the staff is very helpfull, easy parking, no problems al all the appartment are in Chinatown with lots of good restaurants and shops. no because of the noise during the weekend by people drinking, singing and smoking on the balcony's and running up ands down the corridors. also there... More

I stayed here whilst visiting both Cadburys World and the Gadget Show Live with my daughter aged 20 and son aged 11and found it both convinient for rail and car travel. The location near the markets, Bull Ring and train station could not be improved on. This alongside the excellent reastaurants nearby makes it a perfect choice for a family... More

I stayed here for a month on business and found the staff excellent, and the rooms to be clean, modern and comfortable. The big downside to staying here is that at the weekends the hotel fills up with party animals. The hotel allow them to play loud music and srceam and shout and run up and down the hotel corridors.... More

We needed a convenient yet private location with parking in the city centre. All boxes were ticked, TOP CLASS!!!! Cant wait to go again, well designed, well presented, Happy smiling staff, We have a fondness for Birmingham thanks to Arc appartments, Great accommodation in a great city, Our expectations were definitely surpassed. BRILLIANT!!