Stayed for one night - Arrived late Friday 14th June. A short walk from New Street station, used the automated check in on arrival which is really easy and was greeted by one of the staff (Sheila) who gave us all the relevant info re breakfast, bar, etc, very friendly and a credit to the team. Used a couple of... More

This review is long overdue,but hav now eventually got round to doing it!!!My Mum,young son & myself stayed here for 3 nites over the half term break last October 2012.We got a bargain of paying £19 per room,per nite with a sale that PI's were offering,so fantastic value at £57 for all of us for our little holiday.We also booked... More

Stayed at this hotel for two nights midweek, payed £60 for two nights for a double room which had a double bed and single. Hotel is in brilliant loaction. Easy walking distance to lots Birmingham has to offer! The hotel is clean and modern with all the stuff you would expect. Stayed on 5th floor lovely view, the room was... More

I don’t know quite what Premier Inn’s secret is, but I’ve yet to be let down by one, and the Birmingham Waterloo Street hotel was no different. From the incredibly friendly member of staff at checkin, through to the bar and restaurant staff for who nothing was too much trouble, and the housekeeping staff who were all cheery it’s impossible... More

There on business, I booked this hotel because of its location. It was a good choice - friendly efficient staff, comfortable bed and, though a city-centre hotel, it was quiet. I was on one of the top floors overlooking the park. I would be very happy to return.

I was in saveral premier in hotels and I have to say that is a good choice, they are cheap , clean and they have a good location, ( at least the ones I visited, belfast, Manchester) The problem that we had in Birmingham hotel was they didn't give us the room until 2pm, but 2 o'clock,not only to us,to... More

Typical Premier Inn with great staff. We always try and stay with this hotel group because they are very good value for money. Anywhere we go we try and booking into PI. The room was very clean and had everything we needed. Next time we visit the city we will certainly stay again.

The location of the Hotel is superb for the City Centre, the Receptionist June Kennedy who greeted us is amazing, her customer service skills are brilliant and she does it because she cares, as I am disabled she not only arranged to change rooms she came up and helped us herself, she also assisted with the automated check in as... More

The staff and hotel are great. Only let down by two things. The congregation of office workers smoking theirs brains out Just outside the door and it wafting in is annoying but the really strange thing is the whole public areas smell of stale cigar smoke. The reception corridors and stairwell all have the pungent aroma. Other than that food... More