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Hilton Birmingham Metropole

4.0 of 5
National Exhibition Centre, Birmingham B40 1PP, England
Hotel amenities
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Hilton Birmingham Metropole
Ranked #56 of 140 hotels in Birmingham
3.5 of 5 stars 792 Reviews
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792 reviews from our community

Traveller rating
    216
    218
    151
    104
    103
See reviews for
Families
74
 
Couples
160
 
Solo
108
 
Business
408
 
What travellers say
  • Very good(32)
  • Car park(22)
  • Executive Lounge(20)
  • LG Arena(17)
  • Single room(14)
Date Rating
Belper, United Kingdom
Senior Contributor
21 reviews 21 reviews
Reviews in 12 cities Reviews in 12 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 29 May 2012 NEW

I recently stayed here as a delegate for a conference. As such, I didn't have very high expectations, but was pleasantly surprised with the levels of service, comfort and culinary delights! As a vegetarian, eating as part of a conference is usually a hit and miss affair, but the team at the Hilton provided an excellent starter and main course,... More

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See 2 more reviews by Gavin_Clark for Birmingham
London
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 28 May 2012 NEW

We stayed at this hotel during a convention at the NEC in February 2012. It's a large hotel, built for the demands of the NEC. We had upgraded to an executive room, which to our surprise included access to the executive lounge with complimentary tea, coffee and cakes are served in the afternoon and complimentary canapes and alcoholic beverages are... More

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Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed 28 May 2012 NEW via mobile

Rooms are stuffy and small. The staff works hard to make up for things. Everyone was so nice, but beds are like sleeping on boards. Breakfast is adequate. They do have a free shuttle to train station that is helpful.

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Bournemouth
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 27 May 2012 NEW

I recently stayed at this hotel over a weekend attending a convention. Along with over 1400 other attendees it could easliy have descended into total madness, but I have to say the hotel staff worked endlessly to make sure everything ran smoothly. The check in was swift and easy and the staff were polite and professional. Our room was an... More

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Contributor
19 reviews 19 reviews
Reviews in 11 cities Reviews in 11 cities
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed 26 May 2012 NEW

I have been here for 3 days and have to say that this hotel has some disappointing features.. In no particular order.....One cannot leave a voice message directly to another room, one has to leave it hotel operator... then because the message light doesn't function you must call the operator for messages...in doing this I was told that the operator... More

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Birmingham, United Kingdom
1 review
5 of 5 stars Reviewed 25 May 2012 NEW

When we first got there we were checked in by a front-of-house staff member named Richard, and a young Italian woman whose name I have, regrettably forgotten. There was initially an issue with my card which was dealt with very professionally by Richard to ease any embarrassment experienced on my part. He maintained an amiable conversation with the friend who... More

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Wolverhampton
Senior Contributor
32 reviews 32 reviews
Reviews in 20 cities Reviews in 20 cities
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed 24 May 2012 NEW
2
people found this review helpful

You will see from my other contributions that I have reviewed over 30 Hotels in the past 3 years, and I have always tried to be as honest as possible, and look for the positive points, as well as the negatives. I have also reviewed this Hotel twice previously, and although my stays weren't perfect I did mark the Hotel... More

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See 6 more reviews by cjm24 for Birmingham
Bridgwater, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 24 May 2012 NEW
1
person found this review helpful

Stayed at this hotel which is next to the NEC for an exhibition. It is a very big hotel and when we arrived it was heaving with conferences, functions and hundreds of people. The car park is an additional charge - noted at £10.00 per day!! (handy tip, if you want to leave the car park without making this charge... More

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PEAK DISTRICT
Senior Reviewer
10 reviews 10 reviews
Reviews in 5 cities Reviews in 5 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 24 May 2012

Stayed 1 night on business, I would not choose to stay here on a pleasure visit, far too large and impersonal, but the staff were mostly helpful especially in restaurant areas and very pleasant concierge who sorted parking for me very quickly. It is a very busy hotel with people constantly milling about at all times. Check in/out was quick... More

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England
Senior Contributor
36 reviews 36 reviews
Reviews in 26 cities Reviews in 26 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 23 May 2012
1
person found this review helpful

My company has just held its convention here and its been a year or two since I was last at the Metropole. Little has changed over the years except the odd facelift here and there, but one thing that never seems to change is the fact that the place seems to be hectic and noisy at all hours of the... More

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See 2 more reviews by Plateglass for Birmingham

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Additional Information about Hilton Birmingham Metropole

  • Hilton International Birmingham
  • Hilton Birmingham
  • Birmingham Hilton
Address: National Exhibition Centre, Birmingham B40 1PP, England
Price range (per night):* S$109 - 514

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Hilton Birmingham Metropole
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