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Crowne Plaza Hotel Birmingham NEC

4.0 of 5
Pendigo Way | National Exhibition Centre, Birmingham B40 1PS, England
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Crowne Plaza Hotel Birmingham NEC
Ranked #43 of 140 hotels in Birmingham
3.5 of 5 stars 328 Reviews
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328 reviews from our community

Traveller rating
    85
    124
    70
    32
    17
See reviews for
Families
38
 
Couples
107
 
Solo
28
 
Business
115
 
What travellers say
  • Very good(13)
  • LG Arena(11)
  • Car park(7)
  • Air conditioning(3)
  • Friendly and helpful(3)
Date Rating
Worcester, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 28 May 2012 NEW

A good quality hotel and very close to the NEC and LG arena - a couple of minutes walk. The weather was hot and the room was very warm, even with the aircon working. This wasn't too much of a problem as we were only staying 1 night. I felt the room could have done with a refresh in terms... More

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Sweden
Contributor
12 reviews 12 reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 26 May 2012 NEW

I spend four days on business at the Birmingham NEC, so picked the Crowne Plaza as it was one of the nearby hotels. I was really impressed with this hotel. There is not a single thing that I could find fault with - I was very pleased with everything! The staff was extremely nice and helpful - the reception staff,... More

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Wirral
Contributor
12 reviews 12 reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 24 May 2012 NEW

Stayed here whilst on conference at NEC. It's a smart looking hotel that is in the NEC grounds, so it's handy to get to the exhibition car parks. The room was well appointed with all the usual inc tea/coffee making facilities and complimentary water. Wifi is £5 for 24 hrs car park £10 overnight.

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Clare Broadhurst, Front Office Manager at Crowne Plaza Hotel Birmingham NEC, responded to this review
25 May 2012

Dear Guest Many Thanks for your review I am glad you had an pleasant service experience with us and hope you use us again when in the area. The hotel is in an ideal location for those visiting the NEC and LG arena as we are literally a 5 minute walk away. Kind Regards Clare More

Estoril, Portugal
Senior Contributor
39 reviews 39 reviews
Reviews in 20 cities Reviews in 20 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 24 May 2012

Quick overnighter having flown into Birmingham en route to Devon. I'll always remember this hotel if only for it was the night Chelsea won the Champions League final! Mystery hotel so it cost £50 for the night, so suits the hotel for occupancy and me for price! Great for the airport & NEC, Only one MAJOR gripe, that they charge... More

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Clare Broadhurst, Front Office Manager at Crowne Plaza Hotel Birmingham NEC, responded to this review
25 May 2012

Dear Guest Many Thanks for your review - I am glad to hear that you had a good stay with us. I am sorry to hear you found the wifi expensive - although I understand your views the prices are very competitive with 4 star hotel brands, but I will pass this feedback on to our General Manager. Hopefully you... More

Long Eaton, United Kingdom
Contributor
19 reviews 19 reviews
Reviews in 12 cities Reviews in 12 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 19 May 2012 via mobile

I stayed here for a conference, dinner and overnight stay. The staff are very professional and helpful. My room was very modern, clean and comfortable. The only downside was that the breakfast was poor.

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Clare Broadhurst, Front Office Manager at Crowne Plaza Hotel Birmingham NEC, responded to this review
25 May 2012

Dear Guest Many Thanks for writing your review hear on Trip Advisor. I am so pleased that you had a good stay with us and found our rooms to your liking. It is very positive to hear our staff doing such a good job. I am sorry to hear you did not enjoy the breakfast as this is normally praised... More

UK
Senior Contributor
21 reviews 21 reviews
Reviews in 17 cities Reviews in 17 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 18 May 2012
1
person found this review helpful

Fantastic experience, lovely room, excellent service from staff, yummy breakfast. Cant recommend this hotel enough!!!!!!! Can't wait for my next visit It is expensive - cost me ££200 plus for one night on a weekday but it is very close to NEC and on a downside they also charge guests to park

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Clare Broadhurst, Front Office Manager at Crowne Plaza Hotel Birmingham NEC, responded to this review
25 May 2012

Dear Guest Thank-you for writing such a positive review. I is lovely to hear what good staff we have and that you had a lovely room and fantastic experience with us. I will ensure all departments receive this great feedback. Looking forward to seeing you soon. Kind Regards Clare More

Redditch, United Kingdom
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 17 May 2012

We only spent one night there as we were delayed on a flight from east midland airport. they took us there late on a saturday night. The staff soon sorted out a coach full of people very well. The rooms were 1st rate i would think 5 star. Ther was nothing you wanted for. The breakfast was the best i... More

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Clare Broadhurst, Front Office Manager at Crowne Plaza Hotel Birmingham NEC, responded to this review
25 May 2012

Dear Guest Many Thanks for review. I am delighted that you enjoyed your recent stay with us, and it is encouraging to see you compare us to a 5 star hotel. I will pass your compliments on the Head Chef regarding the breakfast and to the restaurant staff. I do hope you use us again when in the Birmingham area.... More

Porto, Portugal
Senior Contributor
36 reviews 36 reviews
Reviews in 16 cities Reviews in 16 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 17 May 2012

This is a hotel located close to the National Exhibition Centre of Birmingham. It is a big hotel, modern and well furnished. The rooms are very confortable and spatious. The bathroom is well equipped. There are gardens surrounding the hotel and a river, whose turn the hotel very beautiful. The staff is very friendly and ready to help us in... More

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See 2 more reviews by Francisco-Silva-63 for Birmingham
Clare Broadhurst, Front Office Manager at Crowne Plaza Hotel Birmingham NEC, responded to this review
25 May 2012

Dear Guest Many Thanks for your review I am delighted you enjoyed your recent stay with us and that you found the hotel facilities and location to your liking. I will ensure that I pass your compliments on to the Head Chef. Kind Regards Clare More

Dorset
Contributor
14 reviews 14 reviews
Reviews in 11 cities Reviews in 11 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 17 May 2012

Great hotel excellent location, some real ale at the would be good! Great breakfast an extra teabag in the pot would be good! A bit picky but apart from all good. Would highly recommend if attending an event at the nec.

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Clare Broadhurst, Front Office Manager at Crowne Plaza Hotel Birmingham NEC, responded to this review
25 May 2012

Dear Guest Many Thanks for your comments. I am glad you had a pleasant with us and found the hotel to your liking. I will ensure I will pass you comments on about the tea bags. Looking forward to welcoming you back. Kind Regards Clare More

Los Angeles, California
Contributor
20 reviews 20 reviews
Reviews in 15 cities Reviews in 15 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 17 May 2012

This Crown Plaza for UK standards has nice clean rooms. A little on the small side, but if your in the area, close proximity to the Train Station and Airport, I would recommend this hotel. I would stay again.

Was this review helpful? Yes
Clare Broadhurst, Front Office Manager at Crowne Plaza Hotel Birmingham NEC, responded to this review
25 May 2012

Dear Guest Many Thanks for you compliments of us being a nice clean hotel. I am glad you enjoyed it here. I do hope you use again in the near future. Kind Regards Clare More

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Additional Information about Crowne Plaza Hotel Birmingham NEC

  • Crowne Plaza Birmingham
  • Birmingham Crowne Plaza
Address: Pendigo Way | National Exhibition Centre, Birmingham B40 1PS, England
Price range (per night):* S$123 - 388

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Crowne Plaza Hotel Birmingham NEC
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