Booked two family rooms for my partner and I and two of my other friends. However, at about 4 am my friends have been kicked out from the rooms that I have booked for them and were asked to pay £100 if they wanted to stay. They have also opened our rooms in the middle of our sleep without our... More

We stayed here on a Friday night - we went to a concert at the Symphony Hall and it's less than 10 minutes walk away via Brindleyplace. We paid £29 - amazing value for a city centre hotel with on-site parking included, and the hotel is great. Friendly staff, very clean room and shared areas, incredibly comfortable bed - will... More

Myself and partner stayed here for one night in May. We choose to stay here because of the closeness the NIA. We tried checking into 2 other Premier Inn's in Birmingham before we finally found the correct one. Our own fault for not typing the postcode into the satnav though. We didnt realise that there are 6 Premier Inn's in... More

I was here 2 nights this week for a confernce and what a great value hotl The rooms are basic but very comfy ,great bedding and the beds well I slept and nearly got up late! The staff are fun and very helpful and the breakfast was just the best Thankyou

Really nice and clean hotel, staff very nice and helpful, would defintley use again. Breakfast lovely and fillng, also eat as much as you want. Would recommend to friends and family. Clean rooms as well

Stayed here for one night, while seeing a concert at the LG arena. After booking we realised there was one closer to the venue but it didn't matter. All staff members were very friendly and polite towards us, the hotel is ever so quiet and up to standard as usual ( we have stayed in a number of Premier Inns... More

Booked this hotel for a weekend in Birmingham, going to theatre and a concert. Ideally located for Symphony Hall, and about a 20 minute walk from the theatre. The hotel was very clean, as was the room. The only issue we had was in finding the shaver point in the bathroom! It actually formed part of the strip light above... More

I book Premier Inn often for business purposes as we even hold a business account with them. I booked this hotel for a business trip for colleagues and obviously there were some changes. The afternoon before the event i called the hotel and went through the booking and names a couple of times to be sure that all was in... More

Stayed in Birmingham to make the most of a trip to Cadbury World to celebrate my sons birthday. Great venue in the heart of Burmingham but tucked away to be quiet. Free parking a massive plus. Location great to explore the city centre, canals and shopping centres. Comfy beds and good nights sleep followed by good breakfast.