We arrived the day after the major riot in Birmingham city centre. The staff, Mohammed in particular, could not have been more helpful given the problems in the city. The accommodation was brilliant, two very large bedrooms and given that were were advised not to go out on that first night the kitchen facilities were excellent to cook up a... More

Receiving any package during ur stay is not an option. I lost a package that cost 350 GBP. No proper care taken to deliver the shippment. The person who received the shippment has no track on the information. Always blaming the other person, no ownership the head office is another pile of junk. No action taken to satisfy their customers.

Very clean apartment with all mod cons,Staff very friendly.First impression when entering Upper Marshall st we though uh oh! another back street place.But all was just swept away by Mohammad on check in.Very pleasant experiance for all,thanks mohammad.

Travelled to Birmingham for a week long conference. The Place was clean with full kitchen and two bathrooms. Very quiet even with the noisy party area one street over. Starbucks was a bonus just a few steps away and the walk along the canal to the conference center was nice. Thank you Mohamed for the tour of the area. Price... More

We stayed in the Postbox Apartments and were absolutely amazed by the quality of the apartments, the bargain rate (went via trip adviser to hotels.com) and exceptional customer service provided to us by Mohamed and Asim. When we arrived Asim took time to show us around the apartments, recommended good restaurants and answered any questions we had. The apartment had... More

We stayed here for the weekend with our three children aged 3, 1 and 8 weeks. The concierge was really helpful and phoned the morning we were due, to check we knew where we were going etc. When we arrived he helped us carry our things to the room and explained where we were in relation to the city. The... More

I stayed 2 nights with my partner at these apartments and can only say that we are both 100% happy with our choice. I decided to book the apartments rather than a hotel as it gave us the freedom to dine in, and stay in bed as long as we wanted without the maid in a hotel interupting, and we... More

Stayed November 2010 in a second floor, two bedroom apartment with husband and 2 year old daughter. Checked in late on a weekday and received excellent, very polite service. Apartments are in a quiet location for Birmingham city centre and very spacious. Secure undergorund car parking at a reasonable extra cost for the city centre. Apartment was spotless on arrival... More

Stayed here with our young family while my husband attended a conference in the ICC. I had originally looked at hotels, but since we needed 2 bedrooms, an apartment offered a far better solution and great value for money. The location is great; in a quiet residential area, but spitting distance from the city centre, the Postbox and Brindley Place.... More