Arriving at the hotel, the staff was friendly enough, until we went for a quick cuppa. We requested water for top up and was given a small cup of luke warm water which the young somewhat arrogant young barman retrieved via the kitchen tap. Food was average and it was only on the last morning before we left that the... More

Needs some T.L.C the hotel is poor and in need of a good clean there was dust on most areas the hall ways need a good hover and new wallpaper my room was a good size but I needed to replace the beding as it had some marks on it. I had to stand around at reception and the staff... More

Those that had their second marriages here in their 40s are now returning in their 70s as Sagalouts! From my two stays here I have been given big clean rooms, been greeted very well at reception and felt that I have stepped back in tine to a good place - in my late 40's now. If you get a good... More

shabby hotel, dirty worn and ancient carpets, broken furniture, filthy curtains. Everything needs a total revamp. We couldn't stay overnight it was that bad. Don't even try to complain to management, they don't want to know. We will never go anywhere near a Britannia hotel again!

to make a long story short.... welcome was pathetic from a guy who never really seemed to be interested at al. he asked for payment for the room, when i told him it has already been paid for he looked at me like i was lying to him and asked me if i was sure in a arrogant tone. i... More

National Holiday 4 day trip. We did not know where we were staying until we arrived at Royal Court so were unable to read reviews pre visit. A very pleasant looking Hotel and lovely quiet gardens and grounds. We usually upgrade but were unable to do so when booking ...no need....Room was very clean and we had a Jacuzzi bath...a... More

Unlike some reviews we enjoyed our stay here. Staff were helpful and well presented. The food was okay and service very good. For what we needed the hotel was in a good location and provided us with everything we needed.

Dont be fooled by the lovely pictures on the website (like I was). They were obviously taken some time ago.....If you are looking for somewhere that resembles a poor version of Butlins then this is the place for you. The place has huge potential, and in it's day I'm sure it was a marvelous venue, but it's very tired, run... More

Booked last minute but was very pleasantly surprised. Although I had booked a single room, I got a double with a Jacuzzi bath - lovely after a long day's travelling. Room was large and comfortable. Didn't use any other facilities, but the bed was comfortable and I had a good night's sleep. Would definitely return.