My fiance and I visited this hotel for a 'VIP break' - two nights DBB in a superior room, with wine, fruit and chocolates for £138 in total, representing excellent value for money. As with all Britannia hotels, it is always best to take an upgrade to a superior room. We found our room to be clean, and nicely appointed.... More

We spent one night at the Royal Court and paid £35.00 for a double room with breakfast. For the money I wouldn't complain, had we paid much more I certainly wouldn't have been impressed. The hotel is in need of a total refurbishment, it is dated and quite scruffy in places, in the meantime it could do with some cleaners... More

This hotel which was origiinaly a manor house and since extended extensively looks fine from the outside, however, to say the decoration is tired is an understatement I would say it is exhausted.In areas the wallpaper is peeling off,dining room chairs were broken and had to be removed during breakfast. some oft the bar chairs were covered in some white... More

Having stayed at this hotel for the third time for my husbands Royal Navy Bucaneers Association Reunion I can't help thinking this place really needs closing down for a complete refurbishment which is long overdue. Staff lazy and rude, rooms jacuzzi baths with taps on the wrong side making it difficult to get into the bath for a shower, cracked... More

My stay didn't start well - I arrived at the hotel to find a wedding in progress but no one at reception. The office appeared locked and there was no bell. To cut a long story short it took over 20 minutes for a receptionist to arrive - by which point myself and some other customers had searched most of... More

Stayed here on business in May booking 5 rooms .We knew the reviews were not good but could not get anywhere closer to where we needed to be in the evening. Turned up with an open mind and was pleasantly surprised when we arrived in the beautiful grounds.That is where the compliments end . On entering what was once a... More

My Wife and I booked this hotel on a cheap deal. We paid £35 per night for B&B. Upon arrival to the hotel the exterior looks incredible, set in acres of land and looks very picturesque. The inside is slightly different, the place needs a deep clean and a revamp. Our room was very spacious but not overly clean... A... More

This was the third time we have stayed here for two nights at a service reunion and definitely the worst! Since the last time we stayed two years ago it has deteriorated considerably, in the standard of the room, service and food. The room was acceptable although dilapidated with handles missing off drawers and scratched. The bathroom tiles were chipped... More

This hotel is is converted from a once very grand house, set in beautiful grounds and I think people anticipate it to be 5* when in fact it is 3* and they then come away a little disappointed. The hotel is huge and caters for large parties, but this did not detract from the ambience, in fact the Asian wedding... More