Reception was terrible dealing with our problem, we booked from a 3rd party website and the hotel had used our rooms! They compensated nothing and helped terribly! Worst hotel i have stayed at!!!!
- Butlers Hotel Leeds

Reception was terrible dealing with our problem, we booked from a 3rd party website and the hotel had used our rooms! They compensated nothing and helped terribly! Worst hotel i have stayed at!!!!
Stayed here last night as a last min thing.I recall staying here around 15 years ago when it was an ok place to stay.I must say it looks just like it did then but very tired.The Butlers has now Joined the Hotel next door the Boundary and has been knocked through into one.
I did not arrive until late 11.20pm...
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Stayed as part of a group with a groupon deal. The rooms were clean and comfortable with tea, coffee, fridge and microwave in the room. Bathroom was clean with plenty of hot water and towels. The bed was spacious and comfortable and all of us slept well. Breakfast was great with toast, cereals and a full English. The location was...
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This is one of many B&Bs on Cardigan Road. Family run hotel. Near Headingley Cricket Ground. Stayed there to be near where I stayed at Leeds Uni when a student. Rooms were quite small but had a good nights sleep, friendly staff, good value.
Room comparable to a prison cell. Sink 30 cms from Bed head. Super thin walls. Paid for 2 nights but walked out after 1. Worth £10 a night maximum, which is only for the parking.
Dear Mr Gooner
I read with great concern your review regarding the size of the room. I am so sorry that you felt the need to leave after just one night.
Members of our team are on site at all times who welcome honest feedback and where possible would upgrade at no further cost. We have many rooms of varying...
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Like a number of others took advantage of the Groupon voucher, bed and breakfast for 2 people -- £29.00 This was excellent value,the room was more than adequate,the staff were pleasent,the beakfast was good.no more to be said.
Dear Mr Victor S
Thank you for taking the time to write a review. I am so pleased that you enjoyed your stay at The Butlers hotel in Leeds and look forward to seeing you again in the near future.
Kind regards and best wishes
Mark Lowther and the team at the Butlers
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I like a number of others took advantage of the Groupon voucher, bed and breakfast for 2 people -- £29.00.You could only stay on a Friday or Sunday night, but phoned up went through the dates and settled on the 1st April 2012. in the Renoir room.
Found the Hotel easily, parking was at the rear or on a small...
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Dear Gevic
Thank you for taking the time to write such a lengthy a review. Incidently, we do have a similar standard of room at the rear of the hotel which would reduce the traffic noise you experienced on the morning.
I am pleased that you enjoyed your stay at the Buters Hotel in Leeds and look forward to seeing...
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We booked using a Groupon voucher and got a tiny room which was clean and acceptable, The shower was pitiful and the water was only tepid not hot so I couldn't have a bath in the tiny bath. when we went to breakfast every table was stacked with dirty pots, we cleared some and sat, whilst they took our order...
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Dear khufu7809
Thank you for taking the time to write a review about your recent visit at the Butlers in Leeds. I am sorry to hear that you were disappointed with your experience of the hotel.
Breakfast is generally a very well rehearsed operation and am very dissappointed that we were unable to meet even the most simplist of tasks....
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The Butlers hotel is just the same hotel as the Boundary Hotel, which I didn't book at because it had such bad reviews. I ended up paying up-front, was given the keys and that's it. No, warm 'how are you?' and prettymuch no internet signal in the room which was about as small as two single beds next to eachother....
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Dear Alles_op_reis
Sorry to hear that you were disappointed with your experience at the Butlers hotel.
I will cover offer the issues that you identified. We do try to check the shared bathrooms as often as possible to keep them in the desired state. If there are ever problems we do always encourage feedback which would prompt further inspections. Members...
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My husband and I have just returned from an overnight stay at the Butlers Hotel in Leeds, which we purchased via Groupon. The Groupon we bought stated:
"...A grand Edwardian townhouse drizzled in early 20th century charm and creepers, The Butlers Hotel cultivates traditional character and a cosy Headingly location..."
That sounded good, so we checked the website, and then...
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I read with great concern your review regarding the room offered for your groupon stay. It would appear that the booking was not added to our diary entry system and for that we can only apolagise.
I would also agree that the room di not meet the requirements set out in the offer, therefore, we would love for you to...
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