No customer service at all, room very basic, bed was impossible to sleep in, noise unbearable, and they even started moving furniture around downstairs after 1am !! Went down for breakfast but they didn't even know we were staying. We would not stay there again, nor recommend it, the local operatic society was in the room below ours singing till... More

We booked this hotel on the internet for a stay mid July 2011 and had confirmation by email from Tom. When we checked a couple of weeks beforehand by telephone, the proprietor said we had no booking.... he said they had recently taken over and had no knowledge of previous bookings.......he was booked up and was not going to help... More

absolute great value for money,rooms were spotless,nothing was too much trouble,would definately go again!

I booked this hotel my mistake meant to book an hotel with a similar name in Oswestry. In fact we never stayed here as it was unsuitable for my disabled daughter.It is a pub with no proper reception.When we arrived it was noisy,the manager appeared in a casual shirt and shorts a 70th birthday party was going to be taking... More

a lovely looking old coach house and a room with a stunning view but that is where the pleasure stopped. No maid service in 3 days, appalling breakfast and cold showers - every day! indifferent management but friendly bar staff and our hearts went out to the lady having to serve the terrible breakfast. Couldnt believe the signatire dishes in... More

My wife & I stayed for one night on the 12th September 2011. on arriving, the very friendly Irish barman gave us a free 24hour parking permit, so that we were able to park just around the corner, a very short walking distance. He took us up to room 5 on the top floor, which was a large room with... More

Stayed for 1 night - was given "bunk house" room in beer garden. V noisy with all the chatter from this, door lock loose and had to draw blinds and put light on as everyone could see in. No towels in room. No soap etc. Shower falling to bits, v small tv in corner high up. Breakfast just about ok,... More

large room and very comfortable bed,no shower only a bath was only downside,downstairs pub served a nice pint of draught peroni as well.

We stayed for a weekend in December 2010 and we were really impressed. We had the family room and brought our own travel cot. The room had a double and single bed and was clean and cosy. Breakfast was delicious and the staff were ever so friendly and helpful. Parking is difficult - we parked on the next road to... More