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White Waters Country Hotel, Llangollen Reviews

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White Waters Country Hotel

Berwyn Road, Llangollen LL20 8AD, Wales
Hotel amenities
White Waters Country Hotel
62 traveller photos
Ranked #1 of 12 hotels in Llangollen
4.0 of 5 stars 355 Reviews
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355 reviews from our community

Traveller rating
    183
    99
    36
    17
    20
See reviews for
Families
41
 
Couples
234
 
Solo
5
 
Business
17
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Woking, United Kingdom
Senior Contributor
35 reviews 35 reviews
12 hotel reviews
Reviews in 21 cities Reviews in 21 cities
8 helpful votes 8 helpful votes
“In need of a refresh and some attention to detail”
2 of 5 stars Reviewed 24 April 2013

We had read the reviews on Trip Advisor before booking and were looking for a night's stop over somewhere in a clean and good standard hotel on route to our final destination on North coast. We only booked a standard room but given this hotel's rating as no 1 in the area we thought it would meet our basic requirements.... More

Was this review helpful? Yes 1
wolverhampton
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“nice place to stay”
4 of 5 stars Reviewed 21 April 2013

went to the white waters hotel, through late rooms.com, staff were very pleasant and the place was great. only down side was the bathroom needed updating and the tiled floor was loose, otherwise very nice stay, would recommend to anyone..

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White_Waters1, Front Office Manager at White Waters Country Hotel, responded to this review
29 April 2013

Thank you very much for your review. I am glad that you enjoyed your stay and that you will recommend the hotel to others always very helpful to us. The little problem regarding the bathroom will be dealt with shortly and thank you for letting us know. I do hope that you return for a further visit. Kind regards Sarah... More

Walsall, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“lovely stay”
4 of 5 stars Reviewed 21 April 2013

Unfortunatley we only had one night here but what a lovely stay , lovely deluxe room only one problem couldnt get shower to work, but apart from that it was perfect stayed for an evening meal food was lovelyand a great breakfast. Staff were very friendly and Mark goes that extra mile. The view from our room and balcony were... More

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White_Waters1, Front Office Manager at White Waters Country Hotel, responded to this review
29 April 2013

Thank you for writing a review. I am very pleased to hear that you enjoyed your stay even though it was only a short break. It's excellent to read that you enjoyed dinner & breakfast in the restaurant and plan a return visit. The balcony certainly does take advantage of the beautiful views as you say. (as long as the... More

Wirral
1 review
“Pats 50th”
5 of 5 stars Reviewed 14 April 2013

Twenty six of our family and friends spent a weekend at white waters with us for my birthday . We all had a fantastic time the staff were very helpful and mark the manager exceptional . The food in the restaurant was first class as we're the breakfast . We stayed in the dee valley room which was very comfortable... More

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White_Waters1, Front Office Manager at White Waters Country Hotel, responded to this review
29 April 2013

Thank you for taking the time to review White Waters Country Hotel. I am delighted you chose White Waters to celebrate your special birthday. I am very pleased to read that you all enjoyed the food in the restaurant and that you were happy with all aspects of your stay. All of the staff thoroughly enjoyed looking after you and... More

bridgend
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“Stunning location but very tired and bland hotel”
1 of 5 stars Reviewed 14 April 2013

Recently spent weekend as a couple. Plan was to do some walking and enjoy a good quality stay at a comfortable hotel. The fact that this hotel is rated no1 on trip advisor really influenced my choice. Had seen lots of good reviews but was a bit wary of some of the more negative ones. This hotel advertises itself as... More

Was this review helpful? Yes 1
White_Waters1, Front Office Manager at White Waters Country Hotel, responded to this review
19 April 2013

Thank you for taking time to write a review. Firstly I am glad that you appreciate the beautiful location of the hotel but I am concerned about your review regarding your opinion on your room. You selected a standard double room and you were situated in the new part of the hotel which has only been built for six years.... More

1 review
“Excellent service”
5 of 5 stars Reviewed 14 April 2013 via mobile

I must start by saying that the reviews from Brighton and the other one must have been about somewhere else!. Travelling as a couple we chose to stay here while our daughter was completing her Duke of Edinburgh Award. Met with a lovely welcome we found there was a genuine interest in us and a wish to make sure our... More

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White_Waters1, Front Office Manager at White Waters Country Hotel, responded to this review
16 April 2013

Thank you for taking time to review White Waters Country Hotel. I really do appreciate your lovely comments. It is crucial to all of us here that the right level of customer service is given and it is excellent to read that this was achieved. I am delighted that you enjoyed all aspects of your stay and that you found... More

North Wales
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“Pleasant night away”
4 of 5 stars Reviewed 12 April 2013

I chose this hotel for a quiet night away within a short travelling distance from home. I used the hotel website to book which was simple and straightforward to use. We selected a VIP room which had a balcony overlooking the river. Although the weather wasn't the best the view was still impressive in particular the view of Dinas Bran... More

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White_Waters1, Front Office Manager at White Waters Country Hotel, responded to this review
16 April 2013

Thank you for writing a review on White Waters Country Hotel. It's good to read that you found it easy and straightforward to book on-line. I agree the VIP rooms do have the added bonus of a balcony with stunning views and I also find the sound of the river tranquil. I appreciate your comments on the restaurant and execellent... More

Brighton, United Kingdom
1 review
“very poor”
1 of 5 stars Reviewed 10 April 2013

Bad food and really over-priced. Went elsewhere on our 2nd night which was heaps cheaper and also much better! Didnt like our room either which was not as the website described - "manor house" is stretching it somewhat!

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White_Waters1, Front Office Manager at White Waters Country Hotel, responded to this review
16 April 2013

Thank you for your review. As previously stated we use quality ingredients and have a very varied menu hoping to appeal to a wide audience. Regarding your opinion on your room I appreciate everyone's taste is different but obviously we didn't win you round. Kind regards Sarah Davies Reception More

sittingbourne
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“family party”
2 of 5 stars Reviewed 10 April 2013

accomadation awful food in hotel over priced cheaper in town staff very helpful if you want a good nights sleep make sure you get a back room overlooking the river as the front has continuous slamming doors 24\7 not worth the money

Was this review helpful? Yes 1
White_Waters1, Front Office Manager at White Waters Country Hotel, responded to this review
15 April 2013

Thank you for taking the time to review the hotel. I am very disapointed to read your review. Regarding your comment on our food being overpriced can I just explain that we use good quality ingredients and local produce wherever possible, it doesn't always pay to use cheaper options as you must be consistant in quality. There is a large... More

Merseyside
1 review
“2nd Visit and counting !”
5 of 5 stars Reviewed 3 April 2013

After spending a really enjoyable night at White waters a couple of years ago (wedding gift from friends) we decided we would like to return for a long weekend, Once again we found the hotel and staff very welcoming and the view from our room was beautiful, the sound of the river in the morning was also refreshing. Breakfast was... More

Was this review helpful? Yes
White_Waters1, Front Office Manager at White Waters Country Hotel, responded to this review
16 April 2013

Thank you very much for your review. I am very pleased that you returned and enjoyed your stay once again. Thank you for your positive comments on the hotel and decor it is not easy to please everyone's taste. I look forward to welcoming you back to the hotel and hope you manage to book some sunshine for your next... More

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Additional Information about White Waters Country Hotel

Also Known As:
White Waters Country Llangollen
Hotel White Waters Country
Address: Berwyn Road, Llangollen LL20 8AD, Wales
Region: United Kingdom > Wales > North Wales > Denbighshire > Llangollen
Amenities:
Bar/Lounge Free High-Speed Internet Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Romantic Hotels in Llangollen
#1 Family Hotels in Llangollen
Price range (per night): S$93 - 189
Official Description (provided by the hotel):
White Waters Hotel is a new hotel situated in delightful surroundings overlooking the River Dee and yet located only one mile from the town centre. The ethos of this new hotel is to offer the highest quality of luxurious accommodation and service with a restaurant dedicated to fine dining and an environment to provide that ‘little extra’ that puts it apart from other hotels in the area. It offers 25 bedrooms all with en-suite facilities. The hotel also has a Roman Jacuzzi Spa and steam room. ... more   less 

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White Waters Country Hotel
Berwyn Road
Llangollen LL20 8AD
Wales
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