This hotel is one of the worst that I have stayed in whilst in the UK Not only is the hotel terrible, the staff do not want to take reasonablilty for the problems which you will encounter. The problem is the guest not that you do not get the service you would expect from a hotel. The first problem is... More

I stayed at the Big Sleep for the second time over the weekend. First time clean and comfortable. This time oh dear. No kettles in the room to make your own drink. Just a drinks machine in the bar that gives you a watery hot chocolaate.Yuck. You have to pay a pound for the privilage. Sheets were clean but towels... More

Was a bit concerned by some of the other reviews but thought we'd give it a try. Glad we did. Plus points...warm and spacious room, very comfortable beds with soft and light duvets, powerful shower. Minus points...bit shabby, pity the windows don't open, very little storage space. Breakfast was a bit hit and miss. Get in early if you want... More

I love this hotel - it's just so cool! Converted from Bristish Gas offices it's now a funky budget hotel £30- 40 per room for however many people. inc continental breakfast. Brilliant location, Fabulous views across the city and beyond. Literally Right opposite the Cardiff Arena, and near John Lewis and St Davids Centre etc. There is first come first... More

Having stayed at the Big Sleep previously we expected a basic but clean and tidy room and friendly staff. Not any more it would seem. Surly receptionist, reasonable on check in but obviously lost the will to be polite by check out time. The room was as before but now had added extras of a dirty bathroom door (don't know... More

The pictures on the website are completely misrepresentative. Do not book into this hotel if you are a tourist. It is for teenagers who want to visit the Motorpoint Arena opposite, come back to the hotel, shout a lot in the corridors and vomit in the stairwells. When we visited, the whole building shook due due the rapper, Drake, appearing... More

booked two rooms via booking.com yesterday i put in the date i needed, paid with a credit card and only when i checked the confirmation details realised the date was different, i have no idea how this happened and immediately rang booking.com who contacted the hotel and were told that it could not be cancelled, we spoke to the manager... More

I'm from Sydney in Australia & decided to visit some friends in Cardiff, I thought I would see if The big Sleep Hotel in Cardiff had any vacant rooms for 1 or 2 nights, when I first arrived & under closer inspection the hotel looked like it needed a good clean & some paint-work since my last stay in 2009.... More

good value budget hotel - good location, great views if you are on the higher floors. Perfectly adequate.