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St. David's Hotel and Spa

5.0 of 5
Havannah Street, Cardiff CF10 5SD, Wales
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20% off & free Breakfast
St. David's Hotel and Spa
Ranked #23 of 83 hotels in Cardiff
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1,197 reviews from our community

Traveller rating
    446
    349
    236
    116
    50
See reviews for
Families
113
 
Couples
627
 
Solo
43
 
Business
129
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
1 review
2 of 5 stars Reviewed 25 May 2013 NEW

Overall poor service, some staff were not helpful in fact the manager also failed to provide a level of service. Rooms especially on the 1st floor were just old decor and smelly. Air con does not work properly. Stayed here on business 1 night for 3 weeks running and was told the same regarding the air con that its fixed... More

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1 review
5 of 5 stars Reviewed 25 May 2013 NEW via mobile

I stayed at st David's last night it was a gift from my hubby for my birthday, we had a deluxe room with a fabulous view, we used the swimming pool, sauna and jacuzzi it was bliss lovely relaxing atmosphere. The room was lovely great selection of teas etc lovely fluffy towels it was fab. Lovely staff can't do enough... More

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Woodbridge, CT
Senior Contributor
37 reviews 37 reviews
14 hotel reviews
Reviews in 17 cities Reviews in 17 cities
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 24 May 2013 NEW

Great staff, amazing evening entertainment, disappointing amenities and room. The view was adequate overlooking the bay, the cost of the room was over priced given the size of the room and the bathroom amenities (i.e. shower curtain instead of glass enclosed shower). Room decor is disappointing and dated. Note to the management: please get rid of the awful bed throws... More

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1 review
2 of 5 stars Reviewed 22 May 2013 NEW

Good job its a spa - I arrived much relaxed after a 30 min row with Cardiff Council Parking 'Operatives' (as per other comments inadequate Hotel CP was full by early evening.) Upfront you'll need £7 in coins, notes/credit cards don't work, no parking by phone option, emergency number won't answer or call back & 2 wardens patrolling won't help... More

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StDavidsH0tel, General Manager at St. David's Hotel and Spa, responded to this review
24 May 2013

I was sorry to learn of your initial issues regarding parking upon arrival. The council pay and display contains over 200 spaces along with our 55 spaces onsite so parking is normally most efficient in this part of Cardiff. I apologise for your experience upon arrival in terms of the queue and rest assured your comments shall be shared with... More

Maidenhead, England, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 21 May 2013 NEW

I stayed here for my boyfriends birthday last night and for the huge amount I paid for this hotel I was expecting more - yes the room was nice and clean (with a great view) but it seemed a little bland to me. I had told the hotel beforehand that it was my boyfriends birthday thinking they may at least... More

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StDavidsH0tel, General Manager at St. David's Hotel and Spa, responded to this review
22 May 2013

Thank you for your review following your recent stay. I am pleased that on the whole you enjoyed your stay, and particularly your room and the amazing views. I apologise if there was a problem with the air cooling in your room and do hope that this was reported and resolved at the time. I am sorry for your disappointment... More

Brecon, United Kingdom
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 20 May 2013 NEW

This hotel is in a great position in a lovely part of the city and being 5star should be ideal for those looking for somewhere special to celebrate a family or personal event. Unfortunately the promise did not live up to expectations. Our room was extremely hot on arrival, it only had one armchair, the air condition made a constant... More

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StDavidsH0tel, General Manager at St. David's Hotel and Spa, responded to this review
21 May 2013

Thank you for your review following your recent stay with us. I am pleased you enjoyed the unique location of St David's in Cardiff Bay of which we are very proud. I am also pleased you enjoyed the service provided by the team, together with the bottle of fizz in your room. I apologise for the problem with your air... More

Marlborough, United Kingdom
Contributor
19 reviews 19 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 19 May 2013 NEW

Back from a very enjoyable 2 night stay at the St. David's Hotel and Spa. Nice room and comfy bed. Loved the balcony and the great views of Cardiff Bay. Breakfast excellent and we had great service in the bar. Spa was very nice - treatment excellent. Location great with lots of restaurants at the Mermaid Quay. Easy 25 -... More

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See 2 more reviews by 0708Karen for Cardiff
StDavidsH0tel, General Manager at St. David's Hotel and Spa, responded to this review
20 May 2013

Thank you so much for your review and your top score which is very much appreciated. I am so pleased you enjoyed your stay and everything that St David's has to offer. It's so encouraging to hear of the great service you received in the bar and the spa and your kind words have been shared with the team. I... More

Wales, UK
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 19 May 2013 NEW

Had two days in Cardiff recently and opted for St David's Spa Hotel. Was my birthday and wanted to feel pampered so booked some spa treatments. Bliss. can recommend treatments for general feeling of relaxation. Great also to be able to swim in the pool and take advantage of some of the spa facilities. All staff very welcoming and helpful.... More

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StDavidsH0tel, General Manager at St. David's Hotel and Spa, responded to this review
20 May 2013

Thanks so much for your review and I am delighted you enjoyed your stay with us, particularly the pampering in our Marine Spa for your birthday. It is incredibly welcoming for the team to hear such feedback and we really are pleased you enjoyed the experience. A warm welcome awaits your next visit - keep an eye out on our... More

Bristol
Senior Contributor
41 reviews 41 reviews
6 hotel reviews
Reviews in 13 cities Reviews in 13 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 17 May 2013

Stayed for two nights - good Concierge Service - distant & disinterested Reception Staff. Zero Warmth, Luxury or Comfort - in foyer area - makes you a little apprehensive as to what rooms will be like (ambience akin to Office Block or Modern Hospital). Room basic - bed comfortable - little else to comment on - no minibar or anything... More

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StDavidsH0tel, General Manager at St. David's Hotel and Spa, responded to this review
20 May 2013

Thank you for your feedback. I am pleased you enjoyed the breakfast during your stay however it was dissappointing to read the other issues and I apologise for your disappointment and any shortfalls in service. It is a shame you did not bring such issues to the attention of the Duty Manager, or indeed myself during your stay to afford... More

Vancouver, Canada
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 16 May 2013

Enjoyed my 4 day stay at the St. David's Hotel in early April, 2013. Good service, excellent room service and food. Nice room, bed. Very good size, lots of room. Loved the balcony and the Great views of Cardiff Bay. Location handy to lots of restaurants at the Mermaid Quay. Easy 25 - 30 minute walk downtown. Enjoyable stay.

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See 2 more reviews by Larry P for Cardiff
StDavidsH0tel, General Manager at St. David's Hotel and Spa, responded to this review
20 May 2013

Thank you very much for your review and I am delighted you enjoyed your stay with us. We are indeed very proud of our unique location in Cardiff Bay and are pleased you enjoyed the views. Your comments regarding the service levels are well received and will be shared with the team. We hope to see you again soon. Kind... More

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Additional Information about St. David's Hotel and Spa

Also Known As:
St. David`s Hotel Cardiff
St. David`s Hotel
St. David's Hotel And Spa Cardiff, Wales
St Davids Hotel
St Davids Spa
St Davids Hotel Cardiff
Cardiff St Davids Hotel
St Davids Cardiff
Address: Havannah Street, Cardiff CF10 5SD, Wales
Phone Number:
Region: United Kingdom > Wales > Southern Wales > Cardiff
Amenities:
Bar/Lounge Beach Business Centre Fitness Centre Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotels in Cardiff
#8 Luxury Hotels in Cardiff
#13 Business Hotels in Cardiff
#24 Family Hotels in Cardiff
Price range (per night): S$184 - 2,079
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
The St David's Hotel & Spa is situated on the waterfront of Cardiff Bay. Dynamic and contemporary in style, the hotel incorporates an impressive floor-to-ceiling, glass-backed atrium that provides a vision of space and natural light. All bedrooms have private balconies and waterfront views. Just five minutes from the centre of Cardiff, St David's Hotel & Spa is adjacent to Mermaid Quay with a wide range of entertainment including The Wales Millennium Centre. ... more   less 
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St. David's Hotel and Spa
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