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All 83 Cardiff hotels

Holiday Inn Cardiff City Centre

4.0 of 5
Castle Street, Cardiff CF10 1XD, Wales
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Holiday Inn Cardiff City Centre
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68%
Ranked #27 of 83 hotels in Cardiff
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336 reviews from our community

Traveller rating
    84
    136
    76
    23
    17
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Families
52
 
Couples
101
 
Solo
22
 
Business
84
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 13 June 2013 NEW via mobile

Stayed here for one night for bon jovi concert. Car park was full when we arrived but found 24 hour car park just before the hotel next to the millennium stadium. Easy walking distance to the city stadium and shopping centre. Hotel was clean and staff helpful. Breakfast was perfect! We would definitely stay again when visiting cardiff.

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 13 June 2013 NEW

Stayed here for two nights as we went to watch Bon Jovi. From check in to check out the whole experience was a nightmare and I will never be visiting another Holiday Inn again! Waiting at reception to check in and the receptionist thought it would be more appropriate to answer a phone call than deal with waiting guests, the... More

Was this review helpful? Yes 1

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4 of 5 stars Reviewed 7 June 2013 via mobile

Great hotel and location. Stayed whilst in Cardiff to watch icc cricket. Slightly disappointed with pillow and mattress but adequate for a nights kip. They do a blinding breakfast. Best hotel breakfast I've had in years!

Was this review helpful? Yes 1
West Midlands
Senior Contributor
31 reviews 31 reviews
19 hotel reviews
Reviews in 22 cities Reviews in 22 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 June 2013

Stayed here due to visiting an event at the Millenium Stadium. Perfect location for both that and also having a night in Cardiff City Centre. Rooms very good, we had a great view of the Millenium Stadium and Cardiff Arms Park and the river. Reception were great at check-in. Rooms were reasonably modern, apart from the carpet which had seen... More

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GuestRelationsHICDFC, General Manager at Holiday Inn Cardiff City Centre, responded to this review
3 June 2013

Thank you for choosing us to stay whilst attending the event at the Millennium Stadium, I am really glad you found everything to your liking and it was matched with some great service. Thank you for your time to post this review, and I hope we have the opportunity of welcoming you back to the hotel again. kind regards Richard... More

wrexham
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 30 May 2013

Stayed here in may for the weekend.did not have the breakfast first morning but did the following morning and it was great. .we had an evening meal on the Saturday night which was very. Nicely presented as well as being delicious.great value too.room at the back of hotel was spacious and quiet. Staff were very pleasant and most accommodating will... More

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GuestRelationsHICDFC, General Manager at Holiday Inn Cardiff City Centre, responded to this review
3 June 2013

What a lovely review and thank you also for choosing us to stay whilst on your recent break. I am glad you enjoyed you experiences in our restaurant , and sampled some of the recent menu changes we have made. I do hope we have the pleasure of looking after you in the future. Kind regards Richard Platts. General Manager More

Glasgow
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
Reviews in 14 cities Reviews in 14 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 27 May 2013

Stayed in this hotel on Business during May 2013, first time for a while. The hotel looks decent when you walk in but the rooms are very small and basic, as you can see in the photo, and are looking very tired. If your looking to spend any amount of time in your room other than sleeping id suggest staying... More

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GuestRelationsHICDFC, General Manager at Holiday Inn Cardiff City Centre, responded to this review
3 June 2013

Thank you for choosing to stay with us and for taking the time to submit this review. I am sorry that you did not find us good value for your stay, as it is our aim that all guests will leave satisfied and with a desire to return. We are undergoing further refurbishment works in some bedroom areas across the... More

Singapore
Contributor
20 reviews 20 reviews
19 hotel reviews
Reviews in 15 cities Reviews in 15 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 17 May 2013

We stayed in the family room for 2 nights in May 2013. In our long trip in the UK over four cities, we found that this was our favorite hotel. The room was quite big, even for non-European standards. It's in a great location: Cardiff Central railway station is about 15 minutes away (but be sure to plan your route... More

Was this review helpful? Yes 1
GuestRelationsHICDFC, General Manager at Holiday Inn Cardiff City Centre, responded to this review
3 June 2013

What a lovely compliment that we were your favourite hotel on your whole trip, that really does mean an awful lot to the team here. As with many other guests, I am glad you enjoyed our hotel facilities combined with a great location to access the city. Whilst we are not near the hospital, being a city centre hotel it... More

Hove, United Kingdom
Top Contributor
116 reviews 116 reviews
31 hotel reviews
Reviews in 52 cities Reviews in 52 cities
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 17 May 2013

I've had bad experiences at Holiday Inn properties, but I'm glad I booked the Cardiff one. A really reasonable rate, and an accomodating approach to a family of 5 (we were able to get an extra bed put into a "2 Queen Bed" room; something a lot of other hotels wont do) were a good start. Once we arrived, check... More

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See 2 more reviews by FamilyTraveller1012 for Cardiff
GuestRelationsHICDFC, General Manager at Holiday Inn Cardiff City Centre, responded to this review
3 June 2013

Thank you for your review, and I am really pleased to learn you and your family had such a great holiday here in this wonderful city of ours. I am glad to note you found the hotel and team provided a great base for your stay, and that the little extras such as the pancake machine made it special for... More

Glasgow, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 15 May 2013

This is a good Holiday Inn, well placed for visitors to Cardiff. Very handy for the Cardiff Arms Park and Millennium Stadium. It is also just across the road from Cardiff castle. It is a short walk away from shops in Cardiff. The hotel staff are friendly and welcoming. Check in was quick and it's was easy to find the... More

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GuestRelationsHICDFC, General Manager at Holiday Inn Cardiff City Centre, responded to this review
3 June 2013

Thank you for your review and I am glad you liked the hotel and location, and found everything as it should be. With regard the WIFI , we are making some changes in the coming months. Thank you for choosing to stay with us,and I do hope we get the chance to welcome you back soon. Kind regards Richard Platts.... More

Preston, United Kingdom
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 10 May 2013

I Stay in this hotel for a week. I used a electric wheelchair. When I arrive at the hotel the receptionist staff was very good always with smile and very good at telling you what on in Cardiff you ask them.The bedroom are nicely done and for once i could get round the bedroom and bathroom with my if i... More

Was this review helpful? Yes 1
See 6 more reviews by georgina J for Cardiff
GuestRelationsHICDFC, General Manager at Holiday Inn Cardiff City Centre, responded to this review
3 June 2013

Thank you for choosing us for your recent break and for taking the time to leave this lovely and helpful review. The team are a super bunch here and I am glad you felt so well looked after and welcomed by them. We look forward to welcoming you back again some time soon,. Kind regards Richard Platts General Manager More

 
 
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Additional Information about Holiday Inn Cardiff City Centre

Also Known As:
Holiday Inn Cardiff City Centre Hotel Cardiff
Holiday Inn Cardiff City Centre Hotel
Holiday Inn Cardiff
Cardiff Holiday Inn
Holiday Inn Cardiff City Centre Wales
Address: Castle Street, Cardiff CF10 1XD, Wales
Phone Number:
Region: United Kingdom > Wales > Southern Wales > Cardiff
Amenities:
Business Centre Restaurant Room Service Wheelchair access
Hotel Style:
#9 Luxury Hotels in Cardiff
#26 Family Hotels in Cardiff
Price range (per night): S$113 - 329
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The Holiday Inn Cardiff is situated between the Millennium Stadium and Cardiff Castle, perfectly located for the business or leisure traveller. The hotel is easy to reach from the M4 and offers parking for up to 85 cars on site. Charges will apply. Cardiff Central Station is a 5 minute walk from the Holiday Inn Cardiff ,Cardiff Airport is a 30 minute drive. With the City Centre only minutes away, you can enjoy the Edwardian Arcades for shopping or visit the Cardiff Bay. The city offers many vibrant new restaurants and bars. The Holiday Inn is ideally located if you are visiting the Cardiff International Arena, New Theatre, or the St Davids Hall. The 157 bedrooms are all fully air conditioned and offer high speed internet access and are equipped with all the required facilities. Family rooms are available and we offer 4 accessible rooms, one with ceiling hoist track. The Hotel Bar offers a comfortable and relaxing atmosphere and serves refreshments and light snacks. The Restaurant serves a full a La Carte menu and Kids eat free. Callaghan's Bar, Relax in our Pub and watch live sports action on our large TV's. The Academy Conference offers 11 purpose build conference rooms. The largest conference room can accommodate 150 delegates in theatre style. All rooms have got natural daylight and air conditioning. ... more   less 
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