We had a family room last weekend. This was two double beds and a sofa bed. The mattress on the sofa bed had seen better days with the springs showing through. We asked for the mattress to be changed and all they did was turn it over. We had to ask for extra sheets as the sofa bed wan't made... More

We were in Newport for a family wedding and wanted to stay somewhere nice, i chose the Hilton as i am usually impressed by their hotels. Unfortunately i cannot say the same about the Newport Hilton. It is extremely dated and needs a complete makeover, our room was adequate but was not really clean, there was a very suspect brown... More

Just got back for a 2 night stay deal at this hotel which included evening meal on the first night and breakfast both mornings. Didn't expect too much going by some of the previous reviews and the price that we paid for the deal, but I can honestly say we had a fabulous time. We arrived an hour before check... More

One night spontaneous stop off to explore the Roman Fortress nearby with my family. Reception staff very friendly and welcoming. Must admit the bar and breakfast staff did not have the same training or understanding of hospitality. As stated on other reviews and by the hotel management the bedrooms are under going refurbishment, ours was on that list. Don't get... More

I was a bit worried about what the hotel would be like after reading the reviews on here! We visited Newport as a birthday surprise for my partner who was playing golf at the Celtic Manor. However, I was really pleased when we arrived and my first impressions were good. The lobby was really spacious and fairly grand, we arrived... More

Location good. Check in good. Bed clean, decor dated and in need of refurb including the bathroom which had some mould on the bathroom. there were cracks in the wallpaper and all round the hotel look "tired" food in the evening was ok but a little expensive and so were the drinks food in the morning was pretty poor the... More

My fiancee & I stayed overnight at The Hilton Newport, as we were invited to a 50th wedding anniversary party. While the facilities in our standard room were what we expected from a Hilton, I was shocked to be charged £9.60 for a 375ml glass of white wine & a pint of lager. Our early Sunday morning swim was refreshing... More

Stayed here for a wedding party. The hotel is lovely with plenty of space and a small but decent enough gym and pool. Our room was a little dated and shabby and could do with a freshen up (room 225) but was fine for the two nights we were there! The room was a good size with all the facilities... More

My wonderful Boyfriend treated me to a two night stay in Wales in order to show me his roots, he was so embarrassed by the Food, accommodation and fellow fesidents of this Hotel. We had a supposed Deluxe double bedroom but with a shower head that at first touch came away from it's setting and a bedside lamp that came... More