Got in after a hard day's night of traveling, they are very accommodating. They arranged a Black Taxi tour for us whilst we were awaiting check-in, the room was spacious and very comfortable. Room service was very speedy and the dining area (which was the building's lobby in it's original incarnation as a bank) was very impressive. The breakfast was... More

We booked to celebrate our 5th wedding anniverary and stayed in the Lewis suite. It is beautifully furnished and wonderfully comfortable. We dined in The Great Room, and the food was beyond compare. The service was second to none. The Merchant is very professionally run. Nothing is left to chance, and every effort is made to make a stay there... More

I have stayed in the Merchant a few times, for all sorts of different occasions, but I stayed on a Thurs last summer and got a fantastic deal. 2B&B, 1 D, complimentary late check out, wifi, valet parking for £200 for both of us!! Then to Plan B @ Custom Square: fantastic nite. The cocktails are amazing!! Just remember to... More

Grand luxury hotel with brilliant staff. In fact all over Belfast the residents could not have been more helpful. Has everybody been on training course of how to be nice to visitors? The public rooms in the Merchant are some of the best you will find. The bedrooms are well equipped, stylish and very comfortable. Everything you would expect from... More

From the moment of arrival to departure we found nothing but perfection. The staff to a person was professional, friendly, informed and helpful. (We had stayed the previous night at the Portaferry Inn - owned by the Merchant and had the same experience.). We stayed on the "Deco" section and loved our large, sunny room with every thing we could... More

I have been lucky enough to stay in some wonderful hotels around the world and I am pleased to say The Merchant in Belfast can hold its own with any of them. From the moment you arrive you know that you are somewhere special. The staff are very frendly and nothing is too much trouble for them. We had a... More

I booked this hotel for my husband's 60th birthday. From arrival and being pleasantly greeted by Richard, the concierge, to the departure two days, later the entire experience was one of utter luxury and delight. All the staff, from the hotel, the great room restaurant, and Bert's, were friendly and professional. A lot of little touches were added to celebrate... More

We stayed in the Friel Suite at the beginning of May 2012. The rooms were superb, as were the staff. The hotel is in a great location for shopping and the cocktails need to be sampled! I can highly reccomend the tasting menu in the restaurant. Fantastic hotel highly deserving of its star rating. Perfect retreat for a weekend with... More

I booked this hotel in April for 2 nights to celebrate my husbands birthday as a special treat and treat is exactly what we got!!!! Such luxury and top notch service this hotel offers and as the saying goes "you get what you pay for" and we certainly did! Special mention for the service we received in both the Great... More