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All 66 Aberdeen hotels »

DoubleTree by Hilton Aberdeen City Centre

4.0 of 5
Beach Boulevard, Aberdeen AB24 5EF, Scotland
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DoubleTree by Hilton Aberdeen City Centre
Ranked #35 of 66 hotels in Aberdeen
3.5 of 5 stars 196 Reviews
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196 reviews from our community

Traveller rating
    65
    47
    38
    33
    13
See reviews for
Families
26
 
Couples
70
 
Solo
18
 
Business
48
 
What travellers say
  • Platinum Club(10)
  • Nice touch(6)
  • Reception staff(4)
  • Mini bar(4)
  • Good location(3)
Date Rating
Scotland
Contributor
15 reviews 15 reviews
Reviews in 9 cities Reviews in 9 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 24 May 2012 NEW

Always stay here on trips to the theatre, Stayed again last week and as usual check-in was quick, lovely warm cookies and off to the room.Our premier family room was clean and decent size, Breakfast was brilliant as usual,plenty of choice for all and piping hot. The hotel was busy with a wedding reception and there was a 10k run... More

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Sussex, UK
Contributor
19 reviews 19 reviews
Reviews in 15 cities Reviews in 15 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 22 May 2012

In previous reviews i have rated the Hilton Garden Inn as one of the best in Aberdeen. To redress the balance, Hilton offer us the DoubleTree. In short, this is like spending a night at your grannies house. Furniture, bathrooms and all round look and feel of the rooms is stuck in a time warp and in serious need of... More

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See 3 more reviews by mns09 for Aberdeen

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Inverness, United Kingdom
Reviewer
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Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 19 May 2012

I stayed here on business for one night, hotel is very nice, modern rooms and a free upgrade to platinum room was very much appreciated. However I decided to dine in the main hotel bar, I guess I should have realised all was not well with the bar having only 1 person in it at 21.30 on a week day... More

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john_karwl_jackes01, General Manager at DoubleTree by Hilton Aberdeen City Centre, responded to this review
22 May 2012

Dear Benlexie, Thank you so much for taking the time to add your comments on trip advisor, this is a wonderful tool for our guests to hear your thoughts, I am Really pleased that the team at the hotel looked after you by giving you a complimentary upgrade into the Platinum Club which offers the traveller luxury and comfort when... More

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 9 May 2012 via mobile
1
person found this review helpful

We have just come back from a wedding where the wedding party all stayed at the doubletree. On arrival the reception staff where not very welcoming although we put this down to the busy period. On checking into our room we found urine all over the toilet seat of the premium room suite and after complaining we were given another... More

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john_karwl_jackes01, General Manager at DoubleTree by Hilton Aberdeen City Centre, responded to this review
21 May 2012

Dear Kalss Thank you so much for taking the time to leave your comments on trip advisor, I am really pleased you liked the Platinum Club this is a wonderful product giving our guests a wonderful space and a real home from home feeling. I would also like to thank you again for the kind words regarding the team at... More

Jesup, GA
Contributor
15 reviews 15 reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 8 May 2012

We had a huge, very comfortable and clean room in the Platinum Club wing. The Manager, John, was extremely friendly and gracious, making sure we had a room with a view of the beach. Can only speak from our experience, but the two nights we stayed here we had no complaints!

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Copenhagen, Denmark
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 7 May 2012
1
person found this review helpful

Stayed at the hotel for 2 nights. Check in was 1 pm, but room only ready at 2 pm. Room very average with very small TV and bathroom old fashioned and cleanliness very poor. In the evening we decided to have dinner in the hotel restaurant and that was very disappointing. The food was cold and over cooked and we... More

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john_karwl_jackes01, General Manager at DoubleTree by Hilton Aberdeen City Centre, responded to this review
8 May 2012

Dear Guest, I was disappointed to hear you faced challenges while staying at the DoubleTree by Hilton Aberdeen City, I and the team are always looking to hear from our guests so we can improve our client’s expectation. Just to clarify the point you made concerning check in, without having your arrival date to be able to check the facts,... More

Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 6 May 2012 via mobile

Very nice hotel, and reception staff really welcoming on arrival, we also got a warm cookie on arrival which is a nice touch. Rooms were nice, but could do with an update and a few repairs as the sink in our room was all cracked. We stayed in room 237 which had a high window that didn't have a shutter... More

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john_karwl_jackes01, General Manager at DoubleTree by Hilton Aberdeen City Centre, responded to this review
8 May 2012

Dear Guest, It is always great to get constructive feedback from our guests something that the team on property can work with. I am looking forward to your return visit in July; please make me aware when you are going to arrive so I can have the pleasure of showing you the completed part of the refurbishment. Being so close... More

aberdeen
1 review
1 of 5 stars Reviewed 30 April 2012

In entering the elevator there was countless scratches and graffiti, On the first floor the walls were marked, scratched, dented and cracked, the carpet was an absolute disgrace throughout aswell. In entering my room the stench of cigarette smoke was overpowering and the amount of stains and rips all over the carpet was phenomenal, the room was far from clean... More

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john_karwl_jackes01, General Manager at DoubleTree by Hilton Aberdeen City Centre, responded to this review
4 May 2012

Dear Guest Thank you for taking the time to make your feelings felt. It is difficult for me after you have checked out to be able to follow up on your allegations. However that said the hotel is going through an exciting time with the refurbishment of our classic bedrooms, this process is over 1/3 complete, I would also like... More

Shrewsbury, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 23 April 2012
1
person found this review helpful

Reasonable hotel but certainly not 4 star as advertised. My partner and I stayed there last Saturday night and while the hotel is quite nice our room was rather tired in terms of decor. There was a crack in the wash hand basin and the seal between the bath and the wall tiling was discoloured. The staff were quite nice... More

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See 2 more reviews by Kieran1948 for Aberdeen
john_karwl_jackes01, General Manager at DoubleTree by Hilton Aberdeen City Centre, responded to this review
24 April 2012

Dear Guest, Thank you so much for taking the time to write your comments on trip advisor. Listening to our clients is so important to us and as a result of what our clients have told us we are making progress through the hotel, by completing a phase at a time of our improvement plan, this has begun with our... More

Paignton, United Kingdom
Top Contributor
54 reviews 54 reviews
Reviews in 21 cities Reviews in 21 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 20 April 2012

I stay here regularly. I have stayed in the main hotel and the Platinum Club which is behind the main hotel. The main hotel is dated and the rooms are a little tired but clean and average for comfort. I always try and get a room in the Platinum Club as the rooms are modern, spacious and well equipped with... More

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See 2 more reviews by Farfalla B for Aberdeen
john_karwl_jackes01, General Manager at DoubleTree by Hilton Aberdeen City Centre, responded to this review
24 April 2012

Dear Guest, Thank you so much for taking the time to write your comments on trip advisor. The Platinum Club offers our guests that little bit more with wonderful rooms and a relaxing atmosphere. You mentioned the main building in your report the rooms are undergoing a fantastic refurbishment program by a team headed up by someone who has a... More

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Additional Information about DoubleTree by Hilton Aberdeen City Centre

  • Doubletree Aberdeen City Centre
  • Hilton International Aberdeen
  • Patio Hotel Aberdeen
  • Aberdeen Hotel Patio
Address: Beach Boulevard, Aberdeen AB24 5EF, Scotland
Price range (per night):* S$128 - 332

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DoubleTree by Hilton Aberdeen City Centre
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