No way a 4* hotel, have stayed in much better 3*. Although hotel was clean, was in need of some tlc. Decor and furnishing very dated.Up graded to a club room, bath chipped, tv an antique, grubby louver wardrobes!! Very uncomfortable nights sleep, mattress past its best!! Hotel within walking distance from pubs, clubs etc.
Dear Aberdeenshiregilly65,
Thank you for your comments in regard to your stay with us last weekend. As General Manager of the Copthorne Hotel Aberdeen, feedback is important and valuable to us.
I wanted to send you my personal, sincere apologies for the maintenance issues you encountered during your recent stay and ensure you know that this is unacceptable in our...
More