We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hetland Hall Hotel

Carrutherstown, Dumfries DG1 4JX, Scotland
Hotel website
Hotel amenities
Special Rate
Free room upgrade
Hetland Hall Hotel
Ranked #3 of 7 hotels in Dumfries
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

160 reviews from our community

    Trip type
Traveller rating
    69
    35
    22
    19
    15
Date Rating
Kirkcaldy, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 21 May 2013 NEW

3 nights from tus 14 may single room i booked with the hotel 3 nights bb and em for £99 ,all the staff are friendly and take a pride in the job and hotel nothing is too much trouble good service , the restaurant offers the hightest standard of homemade freshly prepared dishes with a wide range of choice tosuit... More

Was this review helpful? Yes
Perthshire
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 7 May 2013

I booked a room at this hotel for a birthday weekend away. On the website, the hotel looked stunning - the hallway and main staircase were very impressive, full of period features, as were the bedrooms advertised on the website. It was a different story when we turned up however. The hotel on the outside was lovely, and it was... More

Was this review helpful? Yes 1
Fiona K, General Manager at Hetland Hall Hotel, responded to this review
17 May 2013

Thank you so much for your recent review of Hetland Hall Hotel. We take great pride in our service and staff and are heartened by your comments regarding them. On a busy Bank Holiday weekend we can appreciate that not everyone will be satisfied with the rooms allocated to them at time of booking. Indeed we have such a fantastic... More

Kilbirnie, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 May 2013

My husband and I enjoyed a fantastic stay at this Hotel. Food excellent and great value for money. Staff very friendly and accommodating. Room was amazing with 4poster bed a n jacuzzi. /Breakfast very filling with great choices. Ladies at reception so nice. Was like staying at aDownton Abbey for the night. Was there last night 4thMay and would go... More

Was this review helpful? Yes 1
Fiona K, General Manager at Hetland Hall Hotel, responded to this review
17 May 2013

Thank you so much for your lovely comments , we look forward to welcoming you back very soon. It is always lovely to have positive comments. More

Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 23 April 2013 via mobile

Stayed here for a few days for my partners birthday. The downstairs is very warm and welcoming, literally, the log fire a wonderful sight on a chilly day. The staff are very friendly and accommodating, we were particularly pleased at how dog friendly the hotel was, making our 15 year dog feel very spoiled and welcome. Yes the hotel is... More

Was this review helpful? Yes 1
Fiona K, General Manager at Hetland Hall Hotel, responded to this review
17 May 2013

it was lovely to welcome both of you and Molly to the hotel for your break . We certainly felt Molly enjoyed her time investigating our grounds at her own pace. Thank so much regarding the comments about both the Staff and the food - everyone was delighted to hear them. we have now rectified the little problems with your... More

Cheltenham, United Kingdom
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 13 April 2013 via mobile

Stayed here twice this week. The comment by another reviewer that the hotel is a little faded is true - but most are! The log fire in the hallway so welcoming, just like the staff. Nothing was too much trouble for them - even asking the chef to prepare me an alternative vegetarian option to the risotto. Comfy beds &... More

Was this review helpful? Yes 1
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 13 April 2013 via mobile

Booked a 4 night mon - fri break through classic Britain.com which offered us b&b free executive room upgrade & bottle of wine in room for £49 per night. Arrived and was warmly welcomed given our room key card & entering our room is was very small & dark with only 1 small window didnt seem like an executive room... More

Was this review helpful? Yes 1
See 2 more reviews by Jillyob for Dumfries
Blantyre, Scotland, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 8 April 2013

A weekend away is always good, especially when the service from the on site team is so good. Yes the hotel may need a little TLC, but that gives it a faded charm and doesn't at all attract from the experience. The food is lovely, good cooked breakfast and plenty of it. The evening food is very good indeed, well... More

Was this review helpful? Yes 1
Blackburn, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 April 2013

Stayed here Feb 16th this was our fourth stay since we had our wedding reception here 3 years ago.I have to say we enjoy the hotel more every time we visit, the staff are so friendly, the food is excellent the newly decorated rooms blend in nicely with the hotel and its ground. We are just about to book again... More

Was this review helpful? Yes 1
Kilmarnock, United Kingdom
Contributor
17 reviews 17 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 April 2013

Fantastic staff and food. Some rooms are a bit dated and shabby in the extension part of Hotel ,but the lovely receptionist upgraded us free to a room in main Hotel which was lovely. Nothing is to much effort for staff go out of way to help and please you. Grounds and views are fantastic, location was brilliant and Hotel... More

Was this review helpful? Yes 1
Fiona K, General Manager at Hetland Hall Hotel, responded to this review
17 May 2013

Thank you so much for your kind review of Hetland Hall Hotel. We always try and make sure our Guests are as comfortable as possible and were delighted to be able to up grade you. Chef would like me to pass on his thanks for your lovely comments regarding his food , he was only too happy to discuss any... More

Aberdare, United Kingdom
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 13 March 2013

We stayed as part of a larger paty for the Rugby weekend and my first thoughts when I found out the distance from the Hotel into the town wasn't that impressive. But I'm so glad we were based here now. As previously stated the hotel was lovely and the surrounding area beautiful. An ideal place to visit for a nice... More

Was this review helpful? Yes 3
Fiona K, General Manager at Hetland Hall Hotel, responded to this review
17 May 2013

Thank you for your review of Hetland Hall Hotel. It was a fantastic weekend had by all , both customers and staff , and we look forward to welcoming you back to us next time. More

Premier Inn Dumfries
Great value on a similar hotel
Dumfries, Dumfries and Galloway
4 of 5 stars 151 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in or near Dumfries
Romantic
Gretna Hall
Gretna Hall 3.0 of 5 stars 382 reviews
Good for business
Creebridge House Hotel
Creebridge House Hotel 4.5 of 5 stars 155 reviews
Near the beach
King Robert Hotel
King Robert Hotel 3.5 of 5 stars 167 reviews
Great value
BEST WESTERN Moffat House Hotel
BEST WESTERN Moffat House Hotel 4.5 of 5 stars 194 reviews
Show Prices ABS:HotelCheckRates-d194038?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d296248?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d194102?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d192350?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Also consider these accommodations in or near Dumfries
Aston Hotel Dumfries 4.5 of 5 stars 317 reviews Cairndale Hotel & Leisure Club 3.5 of 5 stars 255 reviews Premier Inn Dumfries 4.0 of 5 stars 151 reviews Huntingdon House Hotel 5.0 of 5 stars 153 reviews
Show Prices ABS:HotelCheckRates-d615655?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d193980?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d570476?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d598947?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
View all 7 hotels in Dumfries, ranked by popularity

Been to Hetland Hall Hotel? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Hetland Hall Hotel

Also Known As:
Best Western Dumfries
Dumfries Best Western
Address: Carrutherstown, Dumfries DG1 4JX, Scotland
Phone Number:
Region: United Kingdom > Scotland > Dumfries and Galloway > Dumfries
Amenities:
Business Centre Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Wheelchair access
Hotel Style:
#2 Romantic Hotels in Dumfries
#4 Family Hotels in Dumfries
Price range (per night): S$111 - 189
Reservation Options:
TripAdvisor is proud to partner with Booking.com, HotelsClick and Priceline so you can book your Hetland Hall Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Hetland Hall Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Hetland Hall Hotel
Show the lowest price for this hotel (from our partners)
Show Prices