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All 8 Gretna Green hotels »

Smiths at Gretna Green Hotel

4.0 of 5
Gretna Green Dumfries, Gretna Green DG16 5EA, Scotland
Hotel amenities
Smiths at Gretna Green Hotel
Ranked #3 of 8 hotels in Gretna Green
4.0 of 5 stars 270 Reviews
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270 reviews from our community

Traveller rating
    161
    47
    35
    17
    10
See reviews for
Families
63
 
Couples
138
 
Solo
5
 
Business
24
 
What travellers say
  • Wedding day(8)
  • Very good(7)
  • Function room(6)
  • Thistle suite(6)
  • Anvil hall(6)
Date Rating
Leicester, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 26 May 2012 NEW
1
person found this review helpful

Absolutely fantastic, our sincere thanks to all at Smiths for making us feel so welcome, special thanks to sophie our wedding planner, sophie, it was perfect. The Penthouse Suite, WOW, The Thistle Suite was super, the food was outstanding and the service first class. Everyone made our time at Smiths so wonderful, it really was our perfect wedding day. Derek... More

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aussie
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 25 May 2012 NEW
2
people found this review helpful

we have just returned from two nights at this Hotel,it is supposed to be a four star hotel,however having spent many nights in four star rated hotels this i would say is more a three star,our rooms were supposed to be ready at 3.30,guesta vacate at 11o.clock,we arrived after a 400 mile drive at 3.30 only to be told our... More

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Stroud, United Kingdom
Senior Contributor
33 reviews 33 reviews
Reviews in 24 cities Reviews in 24 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 25 May 2012 NEW

I stayed here with a conference. Dinner for around 15 was good and served quickly by smiling staff. Bar staff were friendly and efficient. Conference facilities were also good - with a decent lunch - and the bedrooms large and adequately clean. Breakfast was OK, although the serving area is very small. But our rooms were 120 feet away from... More

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 22 May 2012
1
person found this review helpful

After staying here in feb 2011 we decided this would be the place to get married! Everything was so simple and straight forward we choose our package that suited our and our guest needs and job done perfect for us there were no stressing everything was professional and done perfectly our wedding day was perfect. I cannot fault this hotel... More

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Maryborough, Australia
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 20 May 2012
2
people found this review helpful

We had intended staying at a B & B in Gretna Green, but are very happy that this time we didn't! We had intended staying one night in Gretna Green, but this time we didn't! Whoever hires the staff at this hotel should be hiring staff at every hotel. We have stayed in quite a few 5 Star hotels, but... More

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Smiths-GG, General Manager at Smiths at Gretna Green Hotel, responded to this review
22 May 2012

Thank you for these very kind words in relation to my staff and hotel. It means a lot to us, knowing that another guest is spreading the word that Gretna Green is a great place to stay, with world class facilities and staff at the top of their game. Do come back and see us next time you are in... More

Newcastle-upon-Tyne, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 16 May 2012
1
person found this review helpful

We stayed here for our wedding which was a perfect choice. The rooms were great we stayed in a double for the first night before moving into the Penthouse which is out of this world. The Jacuzzi bath is huge and fantastic. The staff here are totally professional but equally friendly. We had a great breakfast during our stay with... More

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Liverpool, United Kingdom
Senior Contributor
42 reviews 42 reviews
Reviews in 13 cities Reviews in 13 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 7 May 2012
1
person found this review helpful

My Husband and I booked this hotel last minute. The hotel is beautiful, staff very friendly and we drove here there and everywhere whilst staying here. The restaurant a little pricey but was nice, only ate there once. The hotel is very good for the wheelchair user. The rooms very comfortable.

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Smiths-GG, General Manager at Smiths at Gretna Green Hotel, responded to this review
8 May 2012

Manickpixies, thanks for the great review and for posting the pictures. I do notice however that you where actually in one of our non refurbished rooms , so to get such high praise is superb. we are currently having all of our rooms (other than the suites - they are fabulous anyway) refurbished with new beds, lighting, art, wallpaper etc... More

Liverpool, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 May 2012
2
people found this review helpful

We travelled to Smiths in January to book our wedding. We where very impressed and booked our wedding for April. Rooms had been put aside for our guests and all rang and booked with ease. On arrival at the hotel for our special weekend the reception staff where great in getting us all checked. (we had about 60 guests arriving... More

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Smiths-GG, General Manager at Smiths at Gretna Green Hotel, responded to this review
8 May 2012

The "new" Mr & Mrs Moore - congratulations. Many thanks for this, errrr, comprehensive review, it was wonderful to read and im sure my staff, especially Chris (yes, he's ok, lets not give him such a big head hey Lyndsay...just kidding! he's superb) will be delighted to read it also. Really glad the wedding went so well and i look... More

England
1 review
3 of 5 stars Reviewed 4 May 2012 via mobile

Could have been better: only our first day began with a pleasant reception by a helpful person on duty. The Internet was intermittent then went down overnight & the second receptionist was dismissive--other guests also complained to us in passing. Our lunch order was messed up, for which the waitress apologised, but we waited 55 minutes in a quiet restaurant... More

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Smiths-GG, General Manager at Smiths at Gretna Green Hotel, responded to this review
8 May 2012

Thanks for the review, I do appreciate the time spent in writing it, be it good or bad, its all helpful to me. Without really knowing much detail here it is difficult to respond other than accept the comments and feed them back to the team. Im not sure why the order was wrong, causing a delay, its not an... More

Keighley, England, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 May 2012

I do love this hotel and would reccomend it! Rooms are lovely very spacious and clean, nicely decorated. (Rose suite even more so!!!!! =D ) Firstly we had stayed at the Smiths in October to book our wedding, everybody was really accomadating and friendly and we were really pleased with our choice! We decided to not use the smiths for... More

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Smiths-GG, General Manager at Smiths at Gretna Green Hotel, responded to this review
8 May 2012

Thanks for this feedback, its very honest and i appreciate that. So glad that the wedding went so well. The Smithy is actually part of our complex and i am grateful that you chose this option - no its not the hotel, but it is a very pleasant and affordable option non the less. In relation to the Rose, we... More

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Additional Information about Smiths at Gretna Green Hotel

  • Classic Hotel Gretna Green
  • Gretna Green Classic Hotel
Address: Gretna Green Dumfries, Gretna Green DG16 5EA, Scotland
Price range (per night):* S$186 - 360

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Smiths at Gretna Green Hotel
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