we have just returned from two nights at this Hotel,it is supposed to be a four star hotel,however having spent many nights in four star rated hotels this i would say is more a three star,our rooms were supposed to be ready at 3.30,guesta vacate at 11o.clock,we arrived after a 400 mile drive at 3.30 only to be told our... More

I stayed here with a conference. Dinner for around 15 was good and served quickly by smiling staff. Bar staff were friendly and efficient. Conference facilities were also good - with a decent lunch - and the bedrooms large and adequately clean. Breakfast was OK, although the serving area is very small. But our rooms were 120 feet away from... More

After staying here in feb 2011 we decided this would be the place to get married! Everything was so simple and straight forward we choose our package that suited our and our guest needs and job done perfect for us there were no stressing everything was professional and done perfectly our wedding day was perfect. I cannot fault this hotel... More

We had intended staying at a B & B in Gretna Green, but are very happy that this time we didn't! We had intended staying one night in Gretna Green, but this time we didn't! Whoever hires the staff at this hotel should be hiring staff at every hotel. We have stayed in quite a few 5 Star hotels, but... More

We stayed here for our wedding which was a perfect choice. The rooms were great we stayed in a double for the first night before moving into the Penthouse which is out of this world. The Jacuzzi bath is huge and fantastic. The staff here are totally professional but equally friendly. We had a great breakfast during our stay with... More

My Husband and I booked this hotel last minute. The hotel is beautiful, staff very friendly and we drove here there and everywhere whilst staying here. The restaurant a little pricey but was nice, only ate there once. The hotel is very good for the wheelchair user. The rooms very comfortable.

We travelled to Smiths in January to book our wedding. We where very impressed and booked our wedding for April. Rooms had been put aside for our guests and all rang and booked with ease. On arrival at the hotel for our special weekend the reception staff where great in getting us all checked. (we had about 60 guests arriving... More

Could have been better: only our first day began with a pleasant reception by a helpful person on duty. The Internet was intermittent then went down overnight & the second receptionist was dismissive--other guests also complained to us in passing. Our lunch order was messed up, for which the waitress apologised, but we waited 55 minutes in a quiet restaurant... More

I do love this hotel and would reccomend it! Rooms are lovely very spacious and clean, nicely decorated. (Rose suite even more so!!!!! =D ) Firstly we had stayed at the Smiths in October to book our wedding, everybody was really accomadating and friendly and we were really pleased with our choice! We decided to not use the smiths for... More