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Apex City Quay Hotel & Spa

4.0 of 5
1 W Victoria Dock Rd, Dundee DD1 3JP, Scotland
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Apex City Quay Hotel & Spa
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87 traveller photos
Ranked #1 of 32 hotels in Dundee
4.5 of 5 stars 530 Reviews
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530 reviews from our community

Traveller rating
    296
    174
    32
    21
    7
See reviews for
Families
62
 
Couples
208
 
Solo
28
 
Business
118
 
What travellers say
  • “Would highly recommend” (13)
  • “High standard” (13)
  • “Very nice” (11)
  • “Swimming pool” (10)
  • “Hot tub” (8)
Date Rating
Newcastle-under-Lyme, United Kingdom
1 review
“Another memorable stay”
5 of 5 stars Reviewed 28 May 2012 NEW

A very warm welcome and comfortable room, excellent food in the restaurant and another duck to add to the collection. It's the attention to detail that makes staying here such a delight. Superb. Thank you

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1 review
“Excellent stay at this 4 star hotel.”
5 of 5 stars Reviewed 20 May 2012 via mobile

Excellent hotel with great facilities. We had an executive room on the top floor overlooking the Quay. The view was lovely overlooking the city also. The room was excellent with a 42inch LCD tv and DVD player. Bathroom was ace with separate walk in shower and bath. This part goes out to the manager who I know looks at these... More

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Stuart Grant, General Manager at Apex City Quay Hotel & Spa, responded to this review
28 May 2012

Dear Raymond, Thank you for taking the time to leave a review on Trip Advisor. I am delighted to hear that you had an excellent stay with us. I can also let you know that Beans are back on the breakfast menu as well as Arbroath Smokie's and Kippers. Our business is about looking after our guests needs, so if... More

Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“One night stay- nice hotel”
4 of 5 stars Reviewed 19 May 2012 via mobile

First time I have stayed in this one. Clean, good service, nice rooms, friendly staff and a handy location.

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Stuart Grant, General Manager at Apex City Quay Hotel & Spa, responded to this review
24 May 2012

Dear Alan, Thanks for your positive review, which I have shared with the team. Looking forward to welcoming you and the family back. Kind Regards, Stuart Grant General Manager More

Bath, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Business Trip”
5 of 5 stars Reviewed 19 May 2012
1
person found this review helpful

I have been staying here on and off for the past 3 weeks. My company has offices here and I have been helping on a project. Having stayind in Dundee a couple of times in the past both at the Apex and Hilton, this is by far the best hotel in the city. The staff are superb, nothing is too... More

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Stuart Grant, General Manager at Apex City Quay Hotel & Spa, responded to this review
24 May 2012

Dear Douglas, Its been our pleasure looking after you over the past 3 weeks, and its a shame that we will not see you for the next six months! Thank you for taking the time to comment on your stay with us, and looking forward to welcoming you back towards the end of the year. Best Regards, Stuart Grant General... More

Ayr, United Kingdom
Reviewer
3 reviews 3 reviews
“Great Family Break”
5 of 5 stars Reviewed 19 May 2012

We decided to get away for the weekend and booked a last minute break at the Apex Hotel. We booked a family room which consisted of 2 double beds which was great for the kids. Plently of room, big tv and dvd player to keep them ammused. We used the pool ad although children are kept to restricted times it... More

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See 2 more reviews by Helen W for Dundee
Stuart Grant, General Manager at Apex City Quay Hotel & Spa, responded to this review
24 May 2012

Dear Helen W, Thank you for reviewing our hotel on Tripadvisor and I was delighted to read that you and the family had a great break. We have great family rooms which are very well equiped to look after the family and our FREE meals for the kids certainly help your pocket! I am glad you found plently to do... More

Weybridge, England, United Kingdom
Contributor
11 reviews 11 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
“Service at Apex Dundee”
4 of 5 stars Reviewed 17 May 2012

Stayed 5 nights - lovely room, very spacious and immaculately clean. Lifts were out of order 4 of these 5 days and so had to use the service lfit - grubby (why didn't they get it cleaned as most guests had to use it?) Rooms are heated by hot air and not easy to adjust - also no air condidtioning... More

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See 2 more reviews by BMBoyd08 for Dundee
Stuart Grant, General Manager at Apex City Quay Hotel & Spa, responded to this review
18 May 2012

Please accept our apologies for the inconvenience caused by the intermittent lift service we experienced recently. Both guest lifts were out of order for some time on the Sunday, which I appreciate was unacceptable, however, one of these lifts was back in operation by the end of that day and although we regrettably continue to experience problems with the other,... More

Edinburgh, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Lifts at Apex Hotel Dundee”
3 of 5 stars Reviewed 16 May 2012

Stayed two nights at the hotel last weekend and whilst rooms were very comfortable and the dining experience was good I cannot believe for what seemed a busy hotel they could not get the lifts too work, both were down for most of the weekend. One had a sign saying broken and the other closed for cleaning! We did use... More

Was this review helpful? Yes
See 2 more reviews by MunroLarry for Dundee
Stuart Grant, General Manager at Apex City Quay Hotel & Spa, responded to this review
18 May 2012

It is disappointing that the issues we have experienced recently with our guest lifts spoilt what appears to have been an otherwise enjoyable stay in the hotel. I can only apologise for the inconvenience caused and reassure you that I am working closely with our maintenance contractor to resolve this issue. I am pleased that you found you room comfortable... More

Abbotsford, Canada
Senior Reviewer
10 reviews 10 reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“1st time u.k. travellers”
4 of 5 stars Reviewed 16 May 2012

Our room #429 was a nice clean room overlooking the city Quay, which in my opiinion did not have the breath taking view as previous reviews suggested, but it sure was better than overlooking a parking lot. The staff were friendly. The meals in the dining room were adequate.

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Stuart Grant, General Manager at Apex City Quay Hotel & Spa, responded to this review
18 May 2012

Thank you for your review and for mentioning how friendly you found our team here to be and how comfortable your room was. The view towards the Quay is one which many guests comment on favourably, particularly at night, but I am sorry that it did not meet your expectations. Should you be visiting Dundee again I hope that you... More

Scotland
Contributor
11 reviews 11 reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
“Weekend Break”
4 of 5 stars Reviewed 15 May 2012

We have stayed at the Apex quite a few times now and have never been disappointed, our room 323 on third level was perfect 2 double beds, large screen TV, tea & coffee making facilities, free bottled water, which we had to ask for but within minutes room service dropped off. Toilet with bath and shower, no shower cap but... More

Was this review helpful? Yes
Stuart Grant, General Manager at Apex City Quay Hotel & Spa, responded to this review
18 May 2012

I am glad that once again you enjoyed your visit to the hotel but am sorry that you experienced a few niggles. Your comments have been taken on board and thank you for highlighting them to us, including the billing issue which I am pleased was resolved relatively quickly. I am working with our maintenance contractor to resolve the problems... More

Houston, Texas
Top Contributor
51 reviews 51 reviews
Reviews in 23 cities Reviews in 23 cities
17 helpful votes 17 helpful votes
“Friendly staff, nice rooms, but a bit noisy”
4 of 5 stars Reviewed 14 May 2012

I enjoyed the friendly staff and great service at the Apex Dundee at the Quay hotel. Convenient parking and comfortable rooms. But quite noisy if there are any events going on...which there was during my stay. Scottish wedding with all the requisite alcohol and boisterousness.

Was this review helpful? Yes
Stuart Grant, General Manager at Apex City Quay Hotel & Spa, responded to this review
18 May 2012

Thank you very much for your review and I am delighted you found our staff friendly and rooms comfortable. The hotel is an ideal wedding venue with ample parking but I am sorry that on this occasion you were disturbed by the Scottish Celebrations. I hope that we have the opportunity to welcome you back again sometime in the future. More

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Additional Information about Apex City Quay Hotel & Spa

  • Apex City Quay Hotel
  • Apex City Quay Dundee
Address: 1 W Victoria Dock Rd, Dundee DD1 3JP, Scotland
Price range (per night):* S$138 - 247

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Apex City Quay Hotel & Spa
1 W Victoria Dock Rd
Dundee DD1 3JP
Scotland
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