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Apex City Quay Hotel & Spa, Dundee, Scotland Reviews

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Apex City Quay Hotel & Spa

4.0 of 5
1 W Victoria Dock Rd, Dundee DD1 3JP, Scotland
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Apex City Quay Hotel & Spa
139 traveller photos
Ranked #1 of 31 hotels in Dundee
4.5 of 5 stars 818 Reviews
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818 reviews from our community

Traveller rating
    433
    290
    64
    24
    7
See reviews for
Families
108
 
Couples
328
 
Solo
35
 
Business
174
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
sleaford in lincolnshire, england
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
“Always a pleasure to stay here.”
5 of 5 stars Reviewed 19 May 2013 NEW via mobile

The apex never lets us down the service is excellent in all areas. The comfiest beds and pillows ever, luxury toiletries by elemis and the spa and pool, gym etc are super. This was our third visit and we can't wait to return. Breakfast great, choice and quality excellent. Overall we rate the hotel as the best we have been... More

Was this review helpful? Yes 1
CQGeneralManager, General Manager at Apex City Quay Hotel & Spa, responded to this review
20 May 2013

Dear davon It is always a pleasure to read that our guests have enjoyed their stay with us at the Apex City Quay Hotel & Spa and we are glad to hear that your 3rd stay lived up to your expectations. We have an exception team of staff, who pride themselves in providing excellent customer service, such as ensuring that... More

fife
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
“Superb”
4 of 5 stars Reviewed 15 May 2013

Wee stayed the night of saturday 11th may as anniversary and going to see the view >>>> What can you not say about it everything was quality even got a ten pound voucher of them when checking in ... central to everything in city centre , Totally recommend to anyone .

Was this review helpful? Yes
CQGeneralManager, General Manager at Apex City Quay Hotel & Spa, responded to this review
16 May 2013

Dear kevnjoolz I was delighted to read that you had an enjoyable stay with us while celebrating your anniversary. We value the feedback that we receive from our guests and I will certainly be sharing your kind comments with my tea Thank you again and we look forward to welcoming you back to the Apex Dundee. Kind Regards Stuart Grant... More

Scotland
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“Birthday treat”
5 of 5 stars Reviewed 15 May 2013

The weekend trip was with my sister and hubby, as every year we try somewhere different for my husbands birthday (Sunday 12th May). Dundee is only a couple of hours away from each of our homes, so I made a great choice a few weeks ago to try out the Apex as we had never actually seen it before. From... More

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CQGeneralManager, General Manager at Apex City Quay Hotel & Spa, responded to this review
16 May 2013

Dear Allburn I was delighted to read your very kind comments following your stay with your family at our hotel, and thank you for choosing us to celebrate your husband’s birthday. We value the feedback that we receive from our guests and we are so pleased that your visit met your expectations from the friendliness and professionalism of our staff... More

denny stirlingshire
Contributor
16 reviews 16 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
“weekend away in dundee”
5 of 5 stars Reviewed 14 May 2013

enjoyed a night away at the apex hotel dundee with my husband ian brother mick and sister in law may we found the apex hotel very good value for money the breakfast was great it was a busy week-end at the apex as they were hosting the glitz and glamour ball for TLLC but the staff were still very helpful... More

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CQGeneralManager, General Manager at Apex City Quay Hotel & Spa, responded to this review
16 May 2013

Dear liz s Many thanks for taking the time to review your stay at the Apex Dundee, and I was delighted to read that you enjoyed your stay with us and for your recommendation. Our staff work hard and take great pride in their high levels of customer care. They genuinely enjoy making sure our guests enjoy their time with... More

1 review
1 helpful vote 1 helpful vote
“Outstanding Customer Service!”
5 of 5 stars Reviewed 11 May 2013 via mobile

We stayed in the Apex for the one night so we could go to a music gig in the city centre. From the minute we arrived the staff were exceptionally helpful & friendly. The girl at reception when we were checking in gave us a voucher for a complimentary drink to celebrate our recent engagement which really added a personal... More

Was this review helpful? Yes 1
CQGeneralManager, General Manager at Apex City Quay Hotel & Spa, responded to this review
12 May 2013

Dear wendyxcx Thank you very much for your kind comments. We are always grateful to hear directly from our guests, about how much they've enjoyed their stay with us. The team at the hotel are very proud of our No 1 status on Trip Advisor and keen to maintain our position at the top, they will be delighted to read... More

London, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“Business Trip”
4 of 5 stars Reviewed 10 May 2013

A good position by the docks. A very good room with a huge bed. Excellent dinner and good breakfast, although the service was a bit erratic in the breakfast area. Helpful staff although English seemed to be the second language for some of them.

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CQGeneralManager, General Manager at Apex City Quay Hotel & Spa, responded to this review
12 May 2013

Dear Stephen B Thank you very much for reviewing our hotel. I am delighted to know that you enjoyed your stay with us and that you had an excellent dinner and good breakfast. There is nothing more satisfying and accomplishing than welcoming guests back to our hotel. We all look forward to welcoming you back with us on your next... More

Perth, Scotland, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“good value for money”
5 of 5 stars Reviewed 8 May 2013

friendly hotel staff, used the facilities eg pool, steam room and jacussi. plus 25% of all drinks at the bar!!! were upgraded to a room with view over the quay. great breakfast too. lift to all floors and rooms spotlessly clean. well worth a visit.

Was this review helpful? Yes 1
CQGeneralManager, General Manager at Apex City Quay Hotel & Spa, responded to this review
9 May 2013

Dear Hazelshouse Thank you very much for your kind comments. We are always grateful to hear directly from our guests, about how much they've enjoyed their stay with us. The staff will be delighted to see your review. I am glad you enjoyed our Breakfast Buffet, which is plentiful, varied and freshly prepared, through the morning. Thank you again and... More

Tayport
Contributor
17 reviews 17 reviews
12 hotel reviews
Reviews in 9 cities Reviews in 9 cities
17 helpful votes 17 helpful votes
“Fabulous Food”
5 of 5 stars Reviewed 7 May 2013

My husband and I had a delicious meal in the restaurant at the Apex and neither meal could be faulted. Well presented and extremely efficient service. We would both go back and definitely recommend the restaurant to others.

Was this review helpful? Yes
See 4 more reviews by Frances D for Dundee
CQGeneralManager, General Manager at Apex City Quay Hotel & Spa, responded to this review
8 May 2013

Dear Frances D, Thank you for sharing your experience with fellow diners. I am delighted to know that you both enjoyed an excellent meal served by our extremely efficient team. We look forward to welcoming you back soon. Kind Regards Stuart Grant - General Manager More

Sheffield, United Kingdom
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
“Weekend stay”
4 of 5 stars Reviewed 7 May 2013

The Apex hotel is well situated in Dundee and easily reached from the main routes. The hotel is well kept and the rooms are very good and spacious. The staff are very welcoming and will go out of their way to help. We stayed over Friday and Saturday nights and the hotel was busy and seemed to be used by... More

Was this review helpful? Yes
CQGeneralManager, General Manager at Apex City Quay Hotel & Spa, responded to this review
8 May 2013

Dear OZZIEDGS Thank you so much for taking the time to review our hotel and sharing your experience with fellow travellers. It gave me pleasure to read your review which has been posted on our departmental notice board to share with the team. We are all delighted to know that you enjoyed your stay with us and look forward to... More

Essex, UK
Contributor
20 reviews 20 reviews
13 hotel reviews
Reviews in 16 cities Reviews in 16 cities
4 helpful votes 4 helpful votes
“Modern and well presented”
4 of 5 stars Reviewed 4 May 2013

I've stay here a few times on business trips. The hotel is modern and the rooms are well equipped and of a reasonable size. The bar and restaurant are quite good. The meals I've had have been surprisingly good - better than I'd expected for a reasonably priced hotel. I understand from locals that it's the best option in Dundee.... More

Was this review helpful? Yes
CQGeneralManager, General Manager at Apex City Quay Hotel & Spa, responded to this review
5 May 2013

Dear swiss6 I was delighted to read your very kind comments following your recent business stay with us at the Apex hotel Dundee. We value the feedback that we receive from our guests and we are so pleased to hear that we did not let you down from the modern and well equipped rooms, to the good meals. We are... More

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Additional Information about Apex City Quay Hotel & Spa

Also Known As:
Apex City Quay Hotel And Spa
Apex City Quay Hotel Dundee
Apex City Quay Hotel
Apex City Quay Dundee
Apex City Quay Hotel & Spa Dundee, Scotland
Address: 1 W Victoria Dock Rd, Dundee DD1 3JP, Scotland
Phone Number:
Region: United Kingdom > Scotland > Dundee
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotels in Dundee
#1 Luxury Hotels in Dundee
#2 Family Hotels in Dundee
Price range (per night): S$136 - 273
Hotel Class:4 star (4*)
Reservation Options:
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Apex City Quay Hotel & Spa
1 W Victoria Dock Rd
Dundee DD1 3JP
Scotland
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