The hotel itself is lovely, but the staff on the front desk let the entire thing down. When we checked-in we waited around for a member of staff to appear for quite some time and then the service at the front desk was very blunt. The member of staff couldnt even crack a smile. Then when we checked out another... More

We were due to stay at a sister hotel of the MacDonald Roxburghe but had to be moved to The Roxburghe because of security for Prince Charles who was visiting Edinburgh while we were there. The Roxburghe is located right off charlotte's square and extremely convenient to walking around Edinburgh and seeing the sights. Edinburgh Castle, the Edinburgh Museum, and... More

We held a 2 night corporate event at the Roxburghe recently. Cannot fault the events team - they made sure everything was right and there was always someone on hand to help if required. Our delegates, all from Scandinavia really loved the hotel, perfect location and lovely rooms. Can wholeheartedly recommend the Roxburghe for any event of this type -... More

The best part of the hotel would have to be the staff. With the location and loveliness of everything from the pool to our room that's saying a lot. We had a member of our party take ill (which on vacation is especially scary) and David particularly was so helpful and kind. He personally escorted us to a lounge we... More

We stayed in the Roxburghe for our 1st wedding anniversary and wanted something a little special. and that is exactly what we got. On arrival we had to try and find the car park, which is a nightmare to say the least! But after popping into reception I was very promptly greeted and quickly given directions. Our room and bathroom... More

i had booked two rooms direct with the hotel,one for myself and one for my sister .Check in was very efficient and we felt very welcoming from the moment we arrived and were both given complimentary upgrades,one to a double executive ,and I was given The Billiard Suite...wow! Could not fault the rooms at all Stayed for three nights and... More

It was the second time we stayed at the Macdonald Roxburghe and both times we were very pleased. The rooms are nicely furnished, spacious and – needlessly to say – clean, and with very comfortable beds. Both rooms we stayed in were facing the inner court and were thus very quiet. The hotel is ideally situated – the old town... More

What a break, I loved this hotel, it was welcoming the staff were so polite and upgraded us for no extra cost even though we didn't really need the space. The room was amazing and so comfortable, room to wander in and even all my shopping bags only took up a little corner of the room. The bathroom was luxurious... More

Stayed here with my partner for a long weekend. On arrival everything was fine. Got our keys and went upstairs to our room. When we went in there was suitcases and a mans jacket lying on the bed. Obviously this room wasn't for us. Went back downstairs and told the reception staff. They upgraded us to a larger room for... More