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Rufflets Country House Hotel

4.0 of 5
Strathkinness Low Road, St Andrews KY16 9TX, Scotland
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Rufflets Country House Hotel
Ranked #2 of 19 hotels in St Andrews
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396 reviews from our community

Traveller rating
    291
    72
    26
    3
    4
See reviews for
Families
64
 
Couples
225
 
Solo
8
 
Business
20
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Glasgow
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 23 May 2013 NEW

My mother was diagnosed with Parkinsons disease 2 years ago and unfortunately, now relies on a wheelchair to get around. She can walk a few steps with assistance. We decided Christmas 2012 (her 1st trip away to a hotel in 3 years) that we would stay in the Rufflets hotel in St Andrews. We were visiting family over the festive... More

Was this review helpful? Yes 1
Henley-on-Thames, United Kingdom
1 review
4 of 5 stars Reviewed 22 May 2013 NEW

We were welcomed on arrival and felt very much at home during our week end stay in this delightful family run hotel. Just 5 minutes by car from St Andrews. The grounds are worth a walk around with lovely views. Full Scottish Breakfast ,cooked to order, was excellent plus a good choice at the cold buffet. Our spacious suite had... More

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New York
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
Reviews in 16 cities Reviews in 16 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 19 May 2013 NEW

This Country House is so comfortable. You felt like you were at home. The rooms are very well appointed. The beds are very comfortable. The little teddy bear Rufus is a cute idea. The shortbread is the best I have ever had I purchased many for gifts for home. The restaurant/dining room is great. Dinner was excellent and breakfast was... More

Was this review helpful? Yes 1
Orpington, United Kingdom
1 review
4 of 5 stars Reviewed 19 May 2013 NEW

Rufflets is our "home from home" when we visit our grandchildren in St.Andrews; we were happy to spend a week in quiet and comfort there recently. The staff are friendly efficient and helpful, the accommodation spacious and comfortable and the food (especially breakfast) generous and excellent; the garden is delightful. Some visitors may be disappointed that there are no facilities... More

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Southampton, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 17 May 2013

Staff were friendly and very helpful. Hotel and surroundings were delightful. Food however did not live up to what we were led to expect from hotel literature one example was cheese selection was very poor and on last night hotel ran out of one of the three cheeses on offer, very poor as plenty of local cheese on offer in... More

Was this review helpful? Yes 1
chaska
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 of 5 stars Reviewed 16 May 2013

We stayed for our wedding anniversary and the hotel rooms were large warm and clean , had a great Jacuzzi bath in the bathroom along with a separate shower. Loved the 4 poster bed. The food was excellent although main courses were unusual for a set menu. The breakfast was excellent and the staff were friendly although not from the... More

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StephenOwen, General Manager at Rufflets Country House Hotel, responded to this review
20 May 2013

Many thanks for the review - and we are really pleased to read that you had such a great time with us. Was confused with the comment about UK staff though? The vast majority of the staff are from the UK - and most from the local area. Being based in a university town, we do have a couple of... More

Newcastle, Australia
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 13 May 2013

We stayed at Rufflets for one night in late April. Just a few kilometres out of St Andrews Scotland it was a lovely manor house with big rooms, modern bathrooms and comfortable king beds. The area was rural and very quiet at night. The staff were very friendly and helpful and made us feel right at home. We greatly enjoyed... More

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Falkirk
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 12 May 2013

We recently had an overnight stay at Rufflets. The hotel is surrounded by beautiful grounds which are well worth a wander round. We found the staff to be helpful and always had a smile. The public rooms are were well presented with comfy sofas to relax with a coffee or drink. We had a corner room which was nicely furnished... More

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Dundee
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 10 May 2013

Rufflets has long been a famiily favourite, and it is wonderful to see how it has thrived and grown over the thirty plus years we've been visiting St Andrews. A recent wedding, held in the modern addition of the stunning Garden Room was smoothly handled by smiling and efficient staff. An especial thumbs up to the extremely capable young Irish... More

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See 2 more reviews by MadreV for St Andrews
StephenOwen, General Manager at Rufflets Country House Hotel, responded to this review
11 May 2013

Dear MadreV Thank you so much for your kind words - we are all delighted to be able to read how much you enjoyed not only the wedding, but also the Afternoon Tea the next day. Angela is, as you say, a real asset to the team, and always leads by example, which does rub-off on some of the younger... More

Dundee, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 May 2013

We enjoyed a good meal but our drinks were served by a waitress whose pigtail swept against our glasses. The two waitresses serving in the dining room had hair falling all over their faces. They constantly fingered their hair while serving us.One waitress had her hair tied back.

Was this review helpful? Yes 1
StephenOwen, General Manager at Rufflets Country House Hotel, responded to this review
11 May 2013

Many thanks for taking the time to leave your feedback. Clearly I was pleased to read that you had enjoyed your meal, but less so to hear that it was spoiled by something that should not have happened, and I am very sorry. As with all feedback - we do listen - and we have re-visited our procedures to ensure... More

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Additional Information about Rufflets Country House Hotel

Also Known As:
Rufflets Country House Hotel St. Andrews
Rufflets Country Hotel
Rufflets Country St Andrews
Rufflets Country House Hotel St Andrews, Scotland
Address: Strathkinness Low Road, St Andrews KY16 9TX, Scotland
Phone Number:
Region: United Kingdom > Scotland > Fife > St Andrews
Amenities:
Bar/Lounge Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Romantic Hotels in St Andrews
#1 Family Hotels in St Andrews
#1 Luxury Hotels in St Andrews
#6 Business Hotels in St Andrews
Price range (per night): S$308 - 630
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
This luxury country house hotel is situated 1.5 miles west of City Centre. The hotel features 25 individually styled bedrooms and suites (including family suites) and is set in 10 acres of award winning gardens. A member of Small Luxury Hotels of the World, the hotel has been in the same family ownership since 1952. ... more   less 
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Rufflets Country House Hotel
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