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Crowne Plaza Glasgow

4.0 of 5
Congress Road | Strathclyde, Glasgow G3 8QT, Scotland
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Crowne Plaza Glasgow
Ranked #31 of 108 hotels in Glasgow
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852 reviews from our community

Traveller rating
    293
    305
    133
    77
    44
See reviews for
Families
110
 
Couples
315
 
Solo
35
 
Business
219
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Glasgow, United Kingdom
1 review
1 of 5 stars Reviewed 16 May 2013 NEW

im due to attend a wedding in july at this hotel and was planning on booking a room for the night. firstly i think the price is much higher than the average but was willing to overlook this. my 1st attemped to book i was left holding for 5 mins so gave up. 2nd attmept to book on another day... More

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Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 13 May 2013 NEW via mobile

Nice hotel but feel face lift could help it. Had a great weekend but service within the hotel not great especially at breakfast .... Wasn't exactly welcoming. Bread and food took a while to be replenished!! The person I found most helpful was Catherine at the main desk. Would I return again......probably not.

Was this review helpful? Yes
QMHManager, General Manager at Crowne Plaza Glasgow, responded to this review
16 May 2013

Thank you for leaving a review of your stay. I am pleased to read that you had a great weekend with us and found team members to be generally helpful. I’m sure you’ll understand that breakfast is an extremely busy time of day for us and our restaurant team work extremely hard to deliver the best service and food to... More

Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 13 May 2013 NEW

We stayed here on a business trip in Glasgow recently and having been underwhelmed by other Crowne Plaza hotels, this was a most pleasant surprise! There was ample parking at a reasonable rate. Reception staff were polite and efficient, if not the warmest. Our Room on the Club floor was clean, modern, spacious and the bed was extremely comfortable. Also... More

Was this review helpful? Yes
QMHManager, General Manager at Crowne Plaza Glasgow, responded to this review
16 May 2013

Thank you for taking the time to review your time with us. I am very pleased to read that you enjoyed your stay and found our hotel to be one of the best Crowne Plaza Hotels. I am extremely proud to read of your praise for our team members and I will be sure to share your kind words. I... More

Wishaw, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 12 May 2013 NEW

i stayed here back in feb 2013 when Example was playing in the SECC my sister and i had an amazing stay as this was part of my sisters 18th birthday present. Although we where early on arrival as we travelled a bit by train our room wasnt ready but it didnt bother us as we left our case with... More

Was this review helpful? Yes 1
See 3 more reviews by l0uise24 for Glasgow
QMHManager, General Manager at Crowne Plaza Glasgow, responded to this review
16 May 2013

Thank you for leaving such a great review of you time with us. I am very pleased to read that you and your sister had an amazing time celebrating her birthday and I’m glad you found our location to be perfect for your needs. I hope to welcome you back to the hotel in the near future. Kind regards, Dominic... More

Aberdeen, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 8 May 2013

the hotel has a great location,descent breakfast,good gym but the highlight of our trip is a guy named ERIZ....what an amazing ,energetic ,helpful man he is,,he is truly an amazing asset to the hotel,,great hospitality with Ms. Marika.. the only thing i have noticed is the ventilation in the rooms is weak,carpet needs to be changed but other than that... More

Was this review helpful? Yes 1
QMHManager, General Manager at Crowne Plaza Glasgow, responded to this review
16 May 2013

Thank you for leaving such wonderful feedback on your stay. I am very pleased to read that everything about your stay was excellent and I will be sure to pass both your compliments and your kind wishes onto the team members in question. I look forward to welcoming you back to the hotel soon. Kind regards, Dominic McVey General Manager More

stratford upon avon
Senior Contributor
40 reviews 40 reviews
16 hotel reviews
Reviews in 21 cities Reviews in 21 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 8 May 2013

The welcome, the views, the room and especially the Breakfast were all great. I could eat that breakfast every day! The location is good with views and walks along the river, only a £5 cab ride to the city and right next to the SECC should you be at an event. The only thing I can find fault in is... More

Was this review helpful? Yes 1
QMHManager, General Manager at Crowne Plaza Glasgow, responded to this review
16 May 2013

Thank you for reviewing your stay. I am very happy to read that everything you experienced with us was of a high standard and I will be sure to pass your compliments onto our Chef about breakfast. I hope to welcome you back to the hotel soon. Kind regards, Dominic McVey General Manager More

South Manchester
Contributor
18 reviews 18 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 8 May 2013

Just returned from a three night stay in this hotel whilst partner attended a conference. The hotel is very welcoming with extremely pleasant staff. The bedrooms were attractive and clean with courtesy tea and coffee trays. We also appreciated the hotels commitment to ensuring that guests get a good nights sleep; complementary oils left on the pillow each night and... More

Was this review helpful? Yes 1
QMHManager, General Manager at Crowne Plaza Glasgow, responded to this review
16 May 2013

Thank you for taking the time to review your break with us. I am very pleased to read that you enjoyed your time with us and found our hotel to be comfortable and everything you needed for the duration of your stay. I’m pleased the issue at the spa was resolved quickly and I look forward to welcoming you back... More

Glasgow, United Kingdom
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 8 May 2013

Stayed at the hotel for an event at the hotel. The room was very comfortable and clean, with a large bed. Liked the room facilities - tea/coffee, and nice toiletries. Found the air conditioning a bit noisy, and the windows did not open (which I like at night time), also £25 a day for wifi is rather a lot, given... More

Was this review helpful? Yes 1
QMHManager, General Manager at Crowne Plaza Glasgow, responded to this review
16 May 2013

Thank you for reviewing your time with us. I am very pleased to read that you enjoyed your time and found your room to be comfortable with good facilities. I am pleased to inform you that as of July we will be offering our Priority Club members complimentary WiFi while with us. I hope to welcome you back to the... More

Edinburgh, United Kingdom
Top Contributor
75 reviews 75 reviews
11 hotel reviews
Reviews in 33 cities Reviews in 33 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 7 May 2013 via mobile

We stay here quite regularly and usually get an upgrade. At last common sense has prevailed and upgrade to a suite now comes with lounge access. The lounge comes if you're lucky with the hosting by Kevin who seems to be permanently employee of the month. And very well deserved too!!

Was this review helpful? Yes 1
See 5 more reviews by Viewlander for Glasgow
QMHManager, General Manager at Crowne Plaza Glasgow, responded to this review
16 May 2013

Thank you for your review of your stay. I am very pleased to read that you enjoyed your stay with us and continue to enjoy the hosting skills of Kevin. I will be sure to share your kind words with him as you know he (like all our team members) work very hard to deliver the best service to our... More

London, United Kingdom
Senior Contributor
37 reviews 37 reviews
34 hotel reviews
Reviews in 29 cities Reviews in 29 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 7 May 2013

Nice clean hotel. Stayed in club room with access to club lounge. Lounge opens at 630 for breakfast. It is open till 8pm. Free soft drinks during day. Beer an wine and snacks 5-8pm. Next to Glasgow SEC. ideal for conference. 20 mins walk to central train station or 4 mins by train.

Was this review helpful? Yes 1
QMHManager, General Manager at Crowne Plaza Glasgow, responded to this review
16 May 2013

Thank you for your review. I am very pleased to read that you found us to be nice and clean in a great location. I hope to welcome you back to the hotel soon. Kind regards, Dominic McVey General Manager More

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Additional Information about Crowne Plaza Glasgow

Also Known As:
Crowne Plaza Glasgow Hotel Glasgow
Crowne Plaza Glasgow Hotel
Glasgow Crowne Plaza
Crowne Plaza Glasgow Scotland
Address: Congress Road | Strathclyde, Glasgow G3 8QT, Scotland
Phone Number:
Region: United Kingdom > Scotland > Glasgow
Amenities:
Business Centre Fitness Centre Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Luxury Hotels in Glasgow
#19 Family Hotels in Glasgow
#30 Business Hotels in Glasgow
Price range (per night): S$119 - 364
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Welcome to Crowne Plaza Glasgow. A modern and stylish hotel overlooking the River Clyde, with a covered walkway to the Scottish Exhibition & Conference Centre (SECC), Crowne Plaza Glasgow is an excellent choice for the business and leisure traveller. With 283 air conditioned contemporary bedrooms and suites, all fully equipped with Smart televisions, trouser press, hairdryer, iron and ironing board, tea/coffee making facilities and wireless internet access. The spacious Club Rooms boast Kingsized beds with stunning river views, Smart TVs and exclusive access to our Club Lounge, with complimentary refreshments to relax or hold informal meetings. The Leisure Club includes an indoor pool, equipped gym, sauna, spa and steam room. Alternatively, treat yourself to a massage or beauty treatment in Isis, our in-house Beauty Salon. There are 15 conference/functions suites, including a dedicated boardroom with plasma screen, to accommodate all types of events. Crowne Plaza Glasgow is located directly opposite the Glasgow Science Centre, the BBC and STV Headquarters and the nearby Transport Museum and Tall Ship visitor attraction. Easy access to shopping areas such as Braehead, Buchanan Galleries, St Enoch and Argyle Street make this a great leisure destination. The hotel is non-smoking throughout. ... more   less 
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