Our visit was initially tainted by the hotel's false cancellation policy, offered through an online booking agency. I booked two nights with a full cancellation promise and tried to cancel the second night when our plans changed, a full day before the cancellation deadline for any part of the trip. The hotel would not honor the policy, claiming they were... More

On arriving I was very pleased, the grounds looked lovely . Check in was no problem. The hotel reception was very dark and the laggan bar was very dark! We made our way up a dingy stairwell that led us to the 3rd floor. We were hit with the musty smell of a corridor that had not been aired for... More

Just back from the May long weekend at the MacDonald Highland Hotel in Aviemore. On arrival we went straight to the Highland to check in and were able to get our room before 2pm without paying the ridiculous £30 early check in fee, we had called ahead to say we would be arriving early and were told most rooms would... More

Really quite disgusting.I was glad to leave after one night

I stayed at the hotel as part of a group on a Friday and Saturday night. The booking was made for one of the budget packages, however I was disgusted to discover just how shoddy and dilapidated the room I stayed in was. The fascias were hanging off most of the drawers and furniture, the wardrobe doors were jammed &... More

was immaculate ,room was bit small,food was good and had good entertainment

I was booked into the Aviemore Inn part of the resort but was upgraded on checking in to the MacDonald part. The hallways were dimly lit and smelt stale. The room itself was clean and more than adequate but if it was an upgrade I'm not sure I would have been that impressed with my booked room! There were a... More

Stayed in the Highland Hotel for two nights with my wife and daughter. It is a brilliant place if you travel with kids, the leisure, soft play, pool, and the water slide are all great for the we ones. The room was nice and clean, although a bit on the small side, breakfast very good. We had one dinner at... More

First the good news: The breakfasts were excellent & the Hotel Staff were generally very helpful, but I was left with the lingering belief that the hotel sytem leaves a lot to be desired. We had a problem with the toilet not flushing. I reported this at around 7.40pm, but someone came to look only at 10.20pm following a second... More