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Ramada Encore Inverness, Scotland Reviews

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Ramada Encore Inverness

3.0 of 5
63 Academy Street, Inverness, Scotland
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Ramada Encore Inverness
45 traveller photos
Ranked #14 of 38 hotels in Inverness
4.0 of 5 stars 353 Reviews
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353 reviews from our community

Traveller rating
    121
    155
    58
    14
    5
See reviews for
Families
33
 
Couples
146
 
Solo
28
 
Business
58
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Edinburgh, United Kingdom
Contributor
17 reviews 17 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
33 helpful votes 33 helpful votes
“Central location, clean rooms”
4 of 5 stars Reviewed 14 May 2013 NEW

We stayed at the Ramada Encore for 1 night in April. The hotel is an easy 5 minute walk to the train station and very centrally located in general. All the staff we spoke to were very helpful and accomodating. There is a bar located in the hotel foyer with comfortable seating and the restaurant/breakfast room is open plan adjacent... More

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gmencoreinverness, General Manager at Ramada Encore Inverness, responded to this review
17 May 2013

Dear Mags I'm so pleased to hear you enjoyed your stay with us and very much appreciate you taking the time to review our hotel. We are very proud of our hard working team and we continue to look for new ways to improve our service for our guests. We do look forward to welcoming you back to our hotel... More

Aberdeen, United Kingdom
Top Contributor
52 reviews 52 reviews
30 hotel reviews
Reviews in 36 cities Reviews in 36 cities
22 helpful votes 22 helpful votes
“Central location, good quality accomodation”
4 of 5 stars Reviewed 12 May 2013 NEW

This hotel is located in central Inverness, close to the railway station. Car parking is in the adjacent council multi-storey car park, which has a height restriction of around 2.0m, so my roof box had to be taken off before travelling to Inverness. The hotel is clean and efficient, the rooms have everything required and the evening bar food is... More

Was this review helpful? Yes 1
gmencoreinverness, General Manager at Ramada Encore Inverness, responded to this review
14 May 2013

Dear valued guest, Thank you for reviewing our hotel and I'm sorry to hear your stay was not an enjoyable one. We strive to provide our guests with the very best customer service and whilst we are by no means perfect we do work hard to improve and respond to any feedback, good or bad. I will be sure to... More

Dufftown, United Kingdom
Top Contributor
67 reviews 67 reviews
44 hotel reviews
Reviews in 41 cities Reviews in 41 cities
223 helpful votes 223 helpful votes
“Poor advert for Scottish Hospitality”
2 of 5 stars Reviewed 12 May 2013 NEW via mobile

Stayed one night and horrified at rack rate of £135 for a small room (although advertised as a double). No drawers - no wardrobe, no where to put a suitcase as they had decided that one must live 'out of a case', chair carefully positioned behind a pillar so that you couldn't see the TV. Comfortable bed, more pillows available.... More

Was this review helpful? Yes 1
gmencoreinverness, General Manager at Ramada Encore Inverness, responded to this review
13 May 2013

Dear valued guest We appreciate you taking the time to review our hotel and use all feedback to continually improve our customer service and guest experience. We do hope we can welcome you back to our hotel again soon. Warm regards Ina Davies, General Manager More

Hawick, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
“Very central”
5 of 5 stars Reviewed 8 May 2013

Stayed in this hotel for 2 nights in mid April, and was very impressed. Very clean rooms and nice bar and restaurant area. What makes it better was that we only paid £40 for 2 people for 2 nights in a newspaper deal which i got last October, so £10 per night is a sweet deal. There are pubs and... More

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gmencoreinverness, General Manager at Ramada Encore Inverness, responded to this review
13 May 2013

Dear valued guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you feel you received great service. Our staff take great pride in their work and very much appreciate your feedback. The seasonal offers are great value and worth looking out for. We hope to... More

Erskine, Renfrewshire
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
8 helpful votes 8 helpful votes
“Modern three star place - did the job for the weekend.”
4 of 5 stars Reviewed 7 May 2013

Stayed here during the May weekend, as part of a group of 20+ people who were visiting Inverness for the weekend. First impressions were very good, the staff on arrival were very friendly and welcoming. They had prepared our check in papers to save time ( as you may expect) and we were through the process and off to our... More

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gmencoreinverness, General Manager at Ramada Encore Inverness, responded to this review
8 May 2013

Dear valued guest I'm so pleased to hear you enjoyed your stay with us and very much appreciate you taking the time to review our hotel. We are very proud of our hard working team and we continue to look for new ways to improve our service for our guests. Our team enjoyed looking after you all. We do look... More

West Midlands, UK
Top Contributor
50 reviews 50 reviews
16 hotel reviews
Reviews in 22 cities Reviews in 22 cities
18 helpful votes 18 helpful votes
“Does what it says”
4 of 5 stars Reviewed 6 May 2013

Does what it says on the tin! Town centre location near the rail and bus station. Rooms are well=equipped and comfortable. Excellent buffet breakfast. Extremely helpful fron of house staff. Hard to fault.

Was this review helpful? Yes 1
See 3 more reviews by IcebabyWestMidlands for Inverness
gmencoreinverness, General Manager at Ramada Encore Inverness, responded to this review
7 May 2013

Dear valued guest I'm so pleased to hear you enjoyed your stay with us and very much appreciate you taking the time to review our hotel. We are very proud of our hard working team and we continue to look for new ways to improve our service for our guests. We do look forward to welcoming you back to our... More

Glasgow
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
“This hotel is a delight!”
5 of 5 stars Reviewed 1 May 2013

I returned home two hours. This I spent only two nights and wish it could have been longer but I shall return! There is a lovely atmosphere in this hotel as all the staff so naturally friendly. I was delighted to learn that they had the same chef as last year and if you stay there then choose a meal... More

Was this review helpful? Yes 1
gmencoreinverness, General Manager at Ramada Encore Inverness, responded to this review
6 May 2013

Dear Jean, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you feel you received great service. Our staff take great pride in their work and very much appreciate your feedback. Jaime, our head chef is particularly pleased with your comments! We look forward to welcoming... More

Maidenhead, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Modern & clean but not particularly comfortable hotel.”
3 of 5 stars Reviewed 29 April 2013

I stayed at this hotel for two nights on a special £20 per night deal, and at that price I'd be happy to return. For those paying around £100 (room only) you don't get much for your money. Whilst the rooms are large with a reasonably comfortable bed, and the wetroom for a shower is a novelty, they lack furniture... More

Was this review helpful? Yes 1
gmencoreinverness, General Manager at Ramada Encore Inverness, responded to this review
6 May 2013

Dear valued guest, Thank you for reviewing our hotel and I'm sorry to hear your stay was not an enjoyable one. We strive to provide our guests with the very best customer service and on this occasion we failed to deliver. I will be sure to pass your comments to our team and I do hope that if you would... More

Inverness
1 review
“Experience in Inverness”
3 of 5 stars Reviewed 28 April 2013

NSB hotel but lack of parking place is a very negative element. Also the renovation of the totally used furniture of the bathroom is a must. No free WI-FI in rooms is unaccepatble for a business trip.

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Review collected in partnership with Easytobook.com

gmencoreinverness, General Manager at Ramada Encore Inverness, responded to this review
6 May 2013

Dear valued guest, We appreciate you taking the time to review our hotel and use all feedback to continually improve our customer service and guest experience. We do hope we can welcome you back to our hotel again soon. Warm regards, Ina Davies, General Manager More

Sunderland, United Kingdom
Senior Contributor
40 reviews 40 reviews
12 hotel reviews
Reviews in 19 cities Reviews in 19 cities
11 helpful votes 11 helpful votes
“Great hotel in centre of town”
5 of 5 stars Reviewed 27 April 2013

Just had 4 nights here and everything was great. Our room 517 was spotless and very comfy. We like lots of pillows and these were provided straight away. A special mention to the housemaid who was very friendly throughout our stay and even said goodbye to us when she was working in a room along the corridor. We had a... More

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See 2 more reviews by carol and mick g for Inverness
gmencoreinverness, General Manager at Ramada Encore Inverness, responded to this review
6 May 2013

Dear valued guest, I'm so pleased to hear you enjoyed your stay with us and very much appreciate you taking the time to review our hotel. We are very proud of our hard working team and we continue to look for new ways to improve our service for our guests. We do look forward to welcoming you back to our... More

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Additional Information about Ramada Encore Inverness

Also Known As:
Ramada Encore Inverness Hotel
Ramada Encore Inverness Hotel Inverness
Ramada Encore Inverness Scotland
Address: 63 Academy Street, Inverness, Scotland
Phone Number:
Region: United Kingdom > Scotland > Scottish Highlands > Inverness
Amenities:
Restaurant Wheelchair access
Hotel Style:
#6 Business Hotels in Inverness
Price range (per night): S$137 - 269
Hotel Class:3 star (3*)
Reservation Options:
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Ramada Encore Inverness
63 Academy Street
Inverness
Scotland
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interior view of Room 210 (2nd floor) View of the hotel from Academy Street Bed Comfy armchair
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