A lovely night spent at The Mercure. The location couldn't be better. My partner and I went for just the one night, decided to go to the cinema to see The Avengers in the evening. Bus stop was just opposite the hotel, so perfect for getting around.
The bed was very comfortable. The room was mostly clean, there was a...
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A satisfactory nights stay, didn't try the restaurant, there's a good choice in the surrounding area. Beware of street parking regulations, patrons car park available (at a fee) at the river side entrance.
Dear Guest
Thank you for taking the time to write a review of your stay with us, we appreciate all feedback. I am glad you found time to enjoy our city centre location and enjoyed the wide choice of venues on our doorstep. Our car park is always available to guests at the reasonable cost of £2.00 for an overnight...
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overall the stay was quite satisfactory. Location was great and access was easy. Only real issue was a lack of shelf sapce in the bathroom (common to Accor hotels).
Dear Guest
Thank you for your kind and constructive review after your stay with us, I appreciate your feedback on our lack of shelving in certain rooms in the Hotel. I am aware of this issue and I am working with my Maintenance team to solve this, we have placed shelves in the majority of our rooms but unfortunately you...
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Very disappointed with Room 201 which needed decorating - bathroom ceiling mouldy, door very squeaky - had to leave open to reduce noise level, no air con - far too warm.
staff very friendly - did not eat in hotel as too expensive. We stayed 1 night the previous week and had a much superior room(R420 Riverside) for a cheaper...
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Dear Guest
Thank you for taking the time to write your review and I apologise for the issues you encountered during your stay with us. I have personally ensured that these issues have been dealt with.
I hope this will not deter you from staying with us in the future.
Kind regards
Fraser Peterkin
General Manager
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Nice hotel , right in the town centre. great location. good breakfast, Pool ( rather big considering it is in the town centre). Would go back...
Dear Guest
Thank you very much for your review after your recent stay with us, I am delighted that you enjoyed your stay and that you intend to return! I am glad you got the opportunity to use our leisure facilities and enjoyed the swimming pool, it is larger than expected for a city centre Hotel.
I hope to welcome...
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stayed here over night and it wasvery comfortable and the staff are very friendly. The breakfast was good and plenty of it would definately stay here again
Dear Guest
Thank you for taking the time to write a review after your stay with us, I am pleased you enjoyed your stay and delighted that you found our staff helpful. I will make sure they all see your kind review and I am sure it will give them great satisfaction to know they have been complimented by you....
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I stayed at Mercure last weekend perfect as it is just a stones throw away from Primark and the pubs :D We had a nice double room and en suite bathroom the shower is really powerful.
We went to the swimming pool the following morning water is roasting and a great jacquzzi.
Breakfast - cooked food and also cereals, toast,...
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Dear Guest
Thank you very much for your review, I am delighted that you enjoyed your stay with us and that you are returning to us at the end of this month.
I will pass on your kind comments to Suzan, my Operations Manager, I am sure she will be delighted that she was able to assist you during your...
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A hotel that is beginning to show it's age I'm afraid. The room and bathroom are beginning to look scruffy. The food was good and the staff were the stars of this show. My room was facing the town and so was noisy when all I wanted was a quiet night. A room facing the river would have been quieter...
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Dear Guest
Thank you for your feedback following your recent stay at Mercure Inverness, I appreciate your comments. We have recently changed ownership and do have a planned programme of refurbishment underway. I hope you choose to stay with us again and will notice the improvements we are making.
Kind regards
Fraser Peterkin
General Manager
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just back from inverness staying at the mercure hotel. we felt the hotels location was excellant right in the centre of the city. We had a river view, we did phone ahead after reading some reviews about noise and requested a quiet room . I could see it could be very noisy on the other side of the hotel friday...
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Dear Guest
Thank you for your review, I am glad you enjoyed your stay and the views of our beautiful city. I am delighted with your comments about our team and the food quality, I will share these with our team.
I hope we get the opportunity to welcome you back to Mercure Inverness in the future.
Kind regards
Fraser...
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Very nice hotel in the centre of Inverness. I deal for visiting or business, small car park at hotel rear although other parking within 300 metres.
Dear Guest
Thank you for taking the time to write a review of your stay, I appreciate all feedback and I am glad you enjoyed your stay.
We hope to welcome you back in the near future.
Kind regards
Fraser Peterkin
General Manager
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