Helpful staff, tired outside but nice inside. It was a neat clean room but the Ventilation is a problem in the room though. Breakfast was great, husband had an omelette and I had smoked salmon eggs Benedict and well worth the upsell price it was wonderful. The barman Mark, was good and he was there the following morning at breakfast...
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Luck of draw to get nice room or grubby room. Staff friendly. good breakfast. Nearby road noisy.
Thank you for taking the time to review the hotel after your recent stay.
Your comments have been passed onto the team and we look forward to welcoming you back to Inverness again soon.
Kind regards Dorothy MacLean, General Manager
Thanks
Dorothy
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We booked in for three nights. Our room (405) on the fourth floor, had just been refurbished, and it was really nice. The beds (I think) were new and it's one of the best sleeps I've had in an hotel. The staff were friendly and welcoming. The only thing that I would mention would be the road noise, but due...
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I am delighted to hear your comments with regards to our newly refurbished rooms in the hotel. I have passed your kind remarks onto the team. Looking forward to seeing you again in the not too distant future.
Kind regards Dorothy + Team at Thistle Inverness
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Despite a frosty reception when we arrived early, our stay turned out to be a nice one. We had booked on a deal and chose the hotel based on its location. As others have mentioned, it doesn't look special from outside, but the room was nice and more importantly, clean!
Only takes around 15 minutes to walk to the centre...
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Thank you for taking the time to post a review further to your recent stay at the hotel. I am disappointed to hear that you did not receive a good welcome at the front desk and have passed your comments onto the Reception team. Your positive review of the leisure facilities has been noted and shared with the leisure team....
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The exterior of the hotel is as others have reported drab and the car park is full off holes. The room on the second floor was adequate and clean.We had a 2 night stay and had a late lunch on our first day and breakfast on our last morning. Lunch was only a plate of sandwiches(our choice) but were delicious,...
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Thank you for your positive feedback on the hotel and in particular with regards to the lunch and breakfast service. Chef was delighted with your comments! Hope to see you at the hotel again soon.
Kind regards Dorothy MacLean + Team
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We had a 2 night stay here .
The staff were the nicest and most helpful people..I must mention Anna and Karen..both went the extra mile to help us ( with a smile)
We had a room on fourth floor which was clean and comfy.
The pool and spa( free to guests) was amazing.very pleasant afternoon spent here
Breakfast( there...
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Many thanks for taking time out to review the hotel further to your recent stay. Your kind words have been passed onto the team and in particular Anna and Karen. We look forward to welcoming you back to Inverness in the not too distant future.
Kind regards Dorothy MacLean, General Manager
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Drab and dreary exterior. Car park is quite rutted. Generally I appealing exterior.
Reception smart and staff very helpful
Leisure facilities good.
Room 322 not good spots of chipped and damaged paintwork. On the 3rd floor and window will not close so get disturbed by road and rail noise.
Room not tidied and checked. Old jam pot lid left on...
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Thank you for taking the time to review the hotel. I am happy to report that since your stay we have made repairs to the car park. Your kind comments with regards to the reception and leisure team have been passed on. The housekeeping team have been made aware of the issues your raised and I can assure you that...
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The hotel looks tired from the outside and this theme carries through into the rooms which have a distinctly eighties feel to them!! Despite this, they are very clean and the price we paid meant I still felt we had got a real bargain + the onsite gym and pool is a definite bonus.
We also had dinner at the...
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Thank you for taking the time to review your recent stay at the Thistle Inverness, I am delighted to hear your postive comments and have passed them onto the team. We are currently undertaking a refurbishment programme on our bedrooms with one floor now completed. I am glad you were able to use your Taste card and get a real...
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We stayed at the Inverness Thistle on a Superbreak holiday. The hotel was fantastic serving the best breakfast I have had in a long time. My partner and myself has looked at the reviews before we went and I can honestly say that everything from beginning to end was lovely. The room was nice and warm, the bedding comfy. All...
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Many thanks for taking the time to post a review for the Thistle Inverness after your recent stay. Your kind comments about the staff will be passed on at our next team meeting and I am glad you enjoyed your breakfast.
Dorothy and Team
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We stayed here for 3 nights for a short break and we loved this hotel. Don't be fooled by the exterior, inside the hotel is great. We had a suite as we were travelling with our 8 month old, and it was perfect for us-it was also terrific value as we got it via an internet deal. The room was...
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Many thanks for taking the time to post a positive review. I was delighted to read that you enjoyed your stay. And I will pass on your comments to all the hotel team. Look forward to welcoming you back in the near future.
Dorothy and Team
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