This hotel has a great location overlooking the River Ness and walking distance to the high street and restaurants. However, the hotel is dated and our room furnishings and bathroom fixtures needed updating. (I believe they are in the process of updating rooms, so maybe we got one of the older rooms.) Other than that, no complaints. My spouse used...
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Booked this hotel after considering its location and spa. Glad we opted for a river room view room, the size of the room, facilities and outlook were great, the bathroom was fine, although shower curtains are hopeless, bathroom floor was awash after a shower.
Room only so can not comment on the food, but easy reach to a variety of...
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Dear Guest,
Thank you for taking time a writing a review on the Palace Hotel.
I'm glad to read that you had an enjoyable stay and the view from your river view room. I'm also happy to read that you found the staff helpful and friendly throughout your stay.
I apologise you were not informed the second class would be...
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We stayed here for 1 night in April. The location was fantastic, right on the river and could easily walk to shops and restaurants. Parking was a very small area, they had a "valet" but while reading the info in our room, the valet is not responsible to damage of car or items missing. This did concern us, since the...
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Dear Guest,
Thank you for taking time and writing a review on the Palace Hotel Inverness.
I’m glad to read you enjoyed your stay at the hotel and found the location fantastic. The room has recently been upgraded and with a new bathroom where we took away the bath and shower and replaced this with just a shower. Not all...
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Stayed here for one night on 5/4/12 to break up a journey in the Highlands.We were upgraded on arrival to room 26,which is a great room,not only in size,but also has great views over the river,especially during the hours of darkness,when the town is lit up.We ordered dinner in the hotel restraunt,but this turned out to be a mistake as...
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Dear Guest,
Thank you for taking time and writing a review on the Palace Hotel Inverness.
I'm glad to read that you enjoyed your stay and room. Room 026 is my favourite room in the hotel with the lovely view over Inverness and the Castle plus as you said a good size too.
We hope to welcome you back in...
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An excellent hotel, with lovely views over the river to the castle. Very central for shopping too. Only complaint is that my bathrobe disappeared and was not found.
Dear Guest,
Thank you for taking time and writing a review on the Palace Hotel.
I'm glad to read that you enjoyed your stay with us with regards to your bathrobe if I can ask you to contact me directly opn 01463 227 780 I will happily look into this further.
Kindest Regards
Laura Kelly
Sales Manager
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My wife and i stayed in room 024 facing the River Ness The room was well appointed and sparkling clean with an ironing board and iron provided. The restuarant although busy was well staffed and service was excellent as was the food The self serve breakfast was served on plates so hot a napkin was needed to hold them a...
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Dear Guest,
Thank you for writing a review on the Palace Hotel.
I am glad you found our associates helpful and friendly. I was delighted you really enjoyed your accommodation and loved the food, the breakfast is definitely worth making time for, it sets you up for the day. The room you were allocated was our river view room and...
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Staff was top notch, friendly and helpful. Room was very nice and comfortable. Good food and all around lovely place.
Dear Guest,
Thank you for taking time and writing a review on the Palace Hotel.
I'm glad to read that your found the hotel comfortable and that the staff were friendly.
I'm also happy to read you enjoyed our 54 chouice buffet breakfast.
Hope to welcome you back soon.
Kindest Regards
Laura Kelly
Sales Manager
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Stayed for a Long Weekend over the Easter Break, Firstly finding the Hotel could not have been simpler and we were lucky to also find a Car Space at the hotel, however as the Hotel ran a Valet Service for Guests this would never be a problem.We entered via the Rear door and immediatly viewed the Pool and watchful attendants,...
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Dear Guest
Thank you for taking time and writing a review on the Palace Hotel
Reading you review I can see you have enjoyed your stay with us, which I’m glad to see. I’m glad to read the staff were friendly and attentive in every area and also that you found the facilities to your liking.
Look forward to welcoming...
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Stayed here for two nights with my husband & 3 children in adjoining rooms, which weren't massive, but nice. Hotel staff were really friendly and even had one guy checking the whole hotel for a better iron, which he did manage to produce! Restaurant & reception staff very polite and nice. Overall our family were comfortable & made to feel...
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Dear Guest,
Thank you for taking time and writing a review on the Palace Hotel.
I'm delighted to read that you found all the staff friendly and helpful. I'm glad to read the hotel was comfortable and welcoming and that you'd visit us again.
Look forward to welcoming you back in the near future.
Kindest Regards
Laura Kelly
Sales Manager
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We just finished touring the UK and Ireland, and this was our favorite hotel overall. The staff was so friendly, and the room was beaitiful! Plus, they have us a great deal, which made things even better. Would love to go back here again :)
Dear Guest,
Thank you for taking time and writing a review on the Palace Hotel.
I'm glad to read our hotel was the best of our entire trip, that your room was beautiful and the staff were friendly.
I hope to welcome you back in the near future.
Kindest Regards
Laura Kelly
Sales Manager
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391 Reviews
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