Was expecting the absolute best in terms of service and extravagance. However I came away feeling some corners had been cut. The fan in the bathroom was not working and even when informed, we were not offered an alternative room. Finer details including the front desk taking over an hour to bring a small tube of toothpaste to the room...
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Dear Shalinie,
Thank you for having chosen The Westbury Hotel as your base while in Dublin and thank you for posting your review of our hotel on Tripadvisor.
I am disappointed to note that you were not surprised and delighted by our dedicated team and wonderfully appointed hotel. I am also most sorry not to have had the opportunity of...
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The Westbury is a premium hotel located right in the centre of Dublin, in the heart of the shopping area, so location is ideal and it's also near lots of good restaurants and bars. Check-in was easy and efficient and the staff were really good throughout our 3 night stay. The rooms are very comfortable and generously big. There is...
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Dear CharlesKickham,
Thank you for having chosen The Westbury Hotel as your base while visiting Central Dublin and thank you for having taken the time to post your review of The Westbury Hotel on Tripadvisor.
I am delighted to note that you found the hotel's location, appointments, staff and Cafe Novo to your satisfaction. The Westbury Hotel's location is convenient...
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Stayed for two nights in the Westbury its a lovely hotel rooms are a good size and very clean and comfortable the staff are very friendly the location is great just of Grafton Street it has all the shops you would want.It is expensive so it was a real treat for us but i would hope to stay there again.
Dear rosebankl,
A most sincere thank you for having stayed at The Westbury Hotel and for having taken the time to post your favourable review of our wonderful establishment on Tripadvisor.
It is thrilling to receive such positive feedback which instils pride and enthusiasm in every member of our dedicated team.
I have noted in your review that this was...
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Stayed at various Dublin hotels over the years and this is by far the best in every aspect.
Location is fantastic, rooms are clean comfortable and secure and above all the staff pride themselves on customer service. Its evident that the Doyle Collection take customer service very serious and staff provide this to the highest standard, they couldn't do enough...
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Dear bertandernie,
Thank you very much for your most kind review of The Westbury Hotel on Tripadvisor and thank you also for having chosen our hotel over others on this occasion.
I am delighted to read that you found our central location an advantage and that our dedicated team impressed you so much. It is certainly true that we pride...
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Myself and husband recently stayed 2 nights at the Westbury Hotel. It's a lovely hotel, very clean and well maintained. It it not a cheap place to stay but if you want a bit of luxury, it's worth it. The staff throughout the hotel were excellent. We only had breakfast the first morning and ate out in the evenings. Breakfast...
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Dear Roofamily,
A most sincere thank you for having decided to stay at The Westbury Hotel and for your favourable review on Tripadvisor. I am thrilled to read that you enjoyed the luxury of the hotel's wonderful appointments and that our dedicated team ensured you had a pleasant stay. It is most encouraging to note that you commend our delicious...
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Lovely hotel, in heart of Dublin, very convenient to all city centre locations and transportation. Shops just outside the door. Nice lounge and bar. Rooms very nice.
Dear BallaghMan,
Thank you for posting your positive review of The Westbury Hotel on Tripadvisor and for having chosen our renowned establishment as your base while visiting Central Dublin.
I am delighted to read that you enjoyed your stay at The Westbury Hotel and I hope to have the pleasure of welcoming you back in the near future.
Thank you...
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Stayed in Room 345 Saturday 21st April 2012, bedroom overcrowded with furniture. Bathroom a disaster, tiny sink with underneath pipes exposed, nowhere to place toiletries, wheelchair accessible shower with seat which we did not request, so when shower was being used water went all over the place, and the shower was practically cold. €160 for this room without any breakfast...
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Dear Maryb10,
Thank you for having posted your recent review of The Westbury Hotel on Tripadvisor and thank you for having stayed in our renowned establishment.
Your comments about our fantastic location and The Gallery where one may sit in luxury and watch the World go by, are most appreciated. I am disappointed to note that you felt your room...
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Stayed here for 4 days. Has an excellent location on Grafton St. We had a very nice, large room. Staff that serviced our room were very professional & kind. Didn't think concierge were very friendly & trouble really started at checkout. Our bill was not correct & when the gentleman was questioned about it, he treated my daughter as an...
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Dear 753Debra54,
Thank you most sincerely for your generally positive review of The Westbury Hotel on Tripadvisor and thank you also for your much appreciated custom.
While delighted to note your very positive comments regarding almost every aspect of your stay I am most disappointed to read your account of your check out experience with one of our staff members...
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Really nice hotel right in the heart of Dublin. Had a very relaxing stay with my sister as a bit of an escape for the 2 of us. Package included dinner, wine and cocktails in the Marble Bar as well as a lovely breakfast. Staff were top notch in the hotel, bar & restaurant. Proper 5 star service!
Room was...
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Dear marykenny100,
Thank you for your most positive and encouraging review of The Westbury Hotel on Tripadvisor.
Thank you also for having stayed in our establishment.
I am delighted to note that you thoroughly enjoyed your stay and that the areas of the hotel which you visited more than met your expectations. Wilde, The Restaurant has recently been awarded an...
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I stayed with my teenaged daughters at Easter, just for 1 night. We booked and paid on the hotel website.
The location is excellent, right off Grafton Street, the main shopping area. Check in was easy, and the room lovely. We really appreciated the Nespresso coffee machine, and the high quality bathroom products.
I met a friend and had a...
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Dear Dianewarrenpoint,
A most sincere thank you for having taken the time to post your favourable review of The Westbury Hotel on Tripadvisor. Thank you also for having chosen our wonderful hotel as your destination while visiting Central Dublin.
It is most encouraging to read your comments with regard to our maintaining our high standards and I am delighted to...
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