Staying in a 5* luxury hotel should be a a very good, memorable experience, this hotel however does not provide this experience. The building is lovely and the grounds are beautiful. The red carpet at the hall entrance is extremely dirty & the brass on the doors look like they have never been polished.
Our bedroom was ok it was...
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Many thanks for taking the time to write your review and give us your constructive feedback following your stay with us here at the Hotel. We are very sorry to learn that you did not have an enjoyable time while staying with us. Please accept our sincere apologies.
We would very much welcome the opportunity to talk with you in...
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I checked into the Radisson St Helen's on the bank holiday weekend with our three small tired children. After a day at the zoo everyone was tired and to say that the staff made everything seem so easy is an understatement. They were friendly and efficient and made us feel so welcome. We booked interconnecting rooms and the children were...
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Thank you for your review, we are delighted that you enjoyed your stay with us and that the interconnecting room worked well for you and your children.
We look forward to welcoming you back to us in the near future, when you are planning the return visit, please do not hesitate to contact me directly on caitriona.mcgroary@radissonblu.com or by dialing...
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We stayed here in a family room on a 'dinner, bed and breakfast' rate. We all very much enjoyed the lovely restaurant. Good service, excellent food, wine a little expensive. Breakfast was great with plenty of choice. I did feel that some areas were a little tired. We stayed here primarily as one of our family members was attending the...
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Thank you most sincerely for your review following your recent stay with us here at the Hotel.
We are delighted to hear that you enjoyed your stay under the circumstances, I do hope your family member is keeping well again. If I can be of any assistance at any time, please do not hesitate to contact me directly on caitriona.mcgroary@radissonblu.com...
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Great Hotel, a little bit worn down but the bar is definatelyt worth the stay. The breakfast could be bettet, it cost the same to have it delivered to your room which nice insteda of going to the restuarnt.
Thank you for your review following your recent stay with us. We are delighted that you enjoyed our Orangerie Bar and Ballroom. In addition we really appreciate your constructive feedback.
Kind Regards
Caitriona
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Not a weekend escape this time but the whole entourage went! Who new that such a beautiful hotel would be so child (and mommie)friendly! We arrived with bags teddies ds lites etc to be greeted by a lovely porter who didnt flinch and was so friendly. We were in a family room for the weekend and this was no ordinary...
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Dear WEEKENDESCAPER,
Many thanks for the wonderful review and for taking the time to share your family’s experience with us. On behalf of the team here, thank you for your very kind comments; it really makes it all worthwhile when somebody enjoys a visit as much as you did. I was delighted to read how you found us to be...
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Having stayed in this hotel twice before and really loved it my husband booked it for mt 40th birthday treat as I was on crutches and couldn't go abroad as planned. This was in December and we had an executive suite [smoking] booked. We arrived on a Friday afternoon, in snow and found the room chilly so turned on the...
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Dear II70,
Many thanks for taking the time to write a review on our hotel and if I can take the opportunity to wish you a belated Happy Birthday... I’m sorry to read that your last stay did not go well but I am delighted to see that you still love us! I trust that you’re off the crutches and...
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Had a truly wonderful night at the Radisson. The staff were extremely professional & accommodating and even though we were a little late for breakfast it was not an issue at all and we ate in peace and comfort and didn't feel at all rushed. Their hospitality and friendliness was second to none. The bedroom was very spacious and comfortable...
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Dear Anthony H,
Many thanks for the wonderful review posted today and for taking the time to share your experience with us. On behalf of team here thank you for your very kind comments; it really makes it all worthwhile when somebody enjoys a visit as much as you did. I will ensure each and every one of them gets...
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What a lovely stay me & my partner had here. After our flight from Birmingham & busy Dublin town, what a relief to walk into such a perfect enviroment. The hotel & rooms 10/10. Facilities were great, the beds were cosy, clean & used the PC to set up SatNav. The spa & food could not be more perfect. I...
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Dear ejcaswell1989,
Many thanks for the great review and for taking the time to share your partners experience with us. On behalf of the team here, thank you for your very kind comments; it really makes it all worthwhile when somebody enjoys a visit as much as you did. I was delighted to read that you found your room and...
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We have just returned from a girls weekend (10 in all) in this hotel and had a wonderful stay. Our rooms were perfect with very comforatable beds and great showers, the breakfasts were delicious and offered lots of choice and even better - breakfast is offered up until 11.30 am, very civilised! The best part of our stay was the...
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Dear pixelwings,
Many thanks for your review posted recently and for taking the time to share your experience with us. On behalf of team here, thank you so much for your very kind comments; it really makes it all worthwhile when somebody enjoys a visit as much as you, your mum and all the girls did. I will personally pass...
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I stayed at this hotel recently and it is definitely not a 5 star hotel. The check in staff were friendly and polite but nobody directed us to our rooms or even showed us where the lift was and also there was no offer of help with our baggage. Had food in the bar which was totally tasteless. A glass...
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Dear Rose C,
Many thanks for taking the time to write a review on trip adviser. I am however disappointed to read that you did not enjoy your stay with us and I would like to invite you to contact me at Neil.Lane@Radissonblu.com so I could have the opportunity to discuss this matter with you in more detail. I certainly...
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