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Muckross Park Hotel & Cloisters Spa

5.0 of 5
Muckross | Lakes of Killarney, Killarney, Ireland
Hotel amenities
Muckross Park Hotel & Cloisters Spa
Ranked #18 of 39 hotels in Killarney
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495 reviews from our community

Traveller rating
    319
    76
    55
    29
    16
See reviews for
Families
78
 
Couples
281
 
Solo
8
 
Business
18
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Cork, Ireland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 17 May 2013 NEW

My husband and I spent a thoroughly enjoyable weekend here. The staff were so friendly from the moment we arrived and were only too happy to go out of their way to ensure we had everything we needed. The food in the restaurant is excellent as is the food in the bar. Our hotel room was very clean...but the real... More

Was this review helpful? Yes 1
Kilkenny, Ireland
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 16 May 2013 NEW

Great experience here! My wife and I booked here for our honeymoon over Easter and could not have been more pleased with our choice. We were upgraded to a suite on arrival, which was gorgeous, big ,loads of room and spotlessly clean. All the staff were great, very friendly and helpful. We ate in Molly Darcys bar which is part... More

Was this review helpful? Yes 1
Dublin, Ireland
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 15 May 2013 NEW

Very poor experience for a five star hotel. Staff were unhelpful, and not to be found much of the time. Our booking was messed up twice, and at one stage the hotel staff tried to convince me I was booked into a room with a total stranger, and later that I had not made a booking at all! Rooms look... More

Was this review helpful? Yes 1
SeanODriscoll, Manager at Muckross Park Hotel & Cloisters Spa, responded to this review
17 May 2013

Dear Reviewer, Thank you for taking the time to review your experience with us in Muckross Park Hotel. I regret that your stay was not in keeping with your expectation and our usual high standards. I have discussed your issues with my management team and have reviewed all the feedback received from guests during the month of March. I would... More

2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 14 May 2013 NEW

This is a lovely old hotel in beautiful Killarney. Great access to the National Park and minutes from downtown. We had just spent six nights at the Ritz Carlton Powerscourt and were expecting the same five star accommodations but were very disappointed. Once we checked into our room, we noticed that a curtain rod was laying on the floor with... More

Was this review helpful? Yes 1
SeanODriscoll, Manager at Muckross Park Hotel & Cloisters Spa, responded to this review
17 May 2013

Dear Mirabay, I appreciate you taking the time involved in providing the above feedback following your stay with us in Muckross Park Hotel. I am delighted to hear you found us to be a lovely hotel, and yes we are uniquely located in Killarney National Park and just a stone’s throw away from Killarney Town Centre. I was disappointed to... More

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 13 May 2013 NEW via mobile

I booked 2 night here for my girlfriends birthday as a treat. I booked a deluxe double room and to be honest deluxe is not what it was. Although it was very clean it looked more 3 star than 5 star. The tv was about 10 years old one of those old big awkward looking things. I was expecting a... More

Was this review helpful? Yes 1
SeanODriscoll, Manager at Muckross Park Hotel & Cloisters Spa, responded to this review
17 May 2013

Dear Briamki, Thank you for bringing the details following your stay with us to our attention. I was very disappointed to read that you were not entirely satisfied with your experience. Our award winning Cloisters Spa is quite a unique and relaxing experience, and I regret this was not the case for your visit. Here in Muckross Park Hotel we... More

cork
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 12 May 2013 via mobile

Just back from a one night stay and spa, had a great time, lovely friendly staff and the spa was fantastic, we had the couples ritual which was amazing. We stayed in the belfri suite which was lovely big room. We had food in Molly darcys which was also nice. Lovely touch of bottled water for our journey home. Will... More

Was this review helpful? Yes 1
Dublin, Ireland
Senior Contributor
37 reviews 37 reviews
24 hotel reviews
Reviews in 25 cities Reviews in 25 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 11 May 2013

My husband and I and our daughter and her Australian boyfriend have just returned from a five night break in Cork & Kerry. We spent one night in Muckross Park Hotel and it was our favourite hotel of the five we stayed in which included Adare Manor. The customer service is excellent and we were offered juice and home made... More

Was this review helpful? Yes 1
East Grinstead
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 9 May 2013

Excellent welcome with glass of juice and biscuits at Reception. Extremely helpful and friendly staff at Reception. Our large room was beautifully decorated and had huge and very comfortable bed. Breakfast was a memorable experience with fantastic range and the hot items in the Full Irish Breakfast included black pudding & white pudding. Really enjoyed the nice little touches such... More

Was this review helpful? Yes 1
Killarney, Ireland
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed 9 May 2013

The restaurant has no name and that is probably for a reason... The reason being no one would come to the restaurant if they were not staying at the hotel. Concierge staff is made up of "Angry Irish men(Girls)" Do not expect a genuine smile or actual help.

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See 2 more reviews by Carl C for Killarney
Cork
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 8 May 2013

My husband and I went on a Wednesday evening for two days, The room was the nicest we have ever had. It is a bit away from the town ,but the walk was lovely .The people in the hotel were very friendly and helpful. The breakfasts were lovely and all tastes were catered for. We had a beautiful meal in... More

Was this review helpful? Yes 1
 
 
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Additional Information about Muckross Park Hotel & Cloisters Spa

Also Known As:
Muckross Park Hotel & Cloisters Killarney
Muckross Park Hotel And Cloisters Spa
Muckross Park Hotel & Cloisters
Muckross Park Hotel Cloisters
Muckross Park Hotel
Address: Muckross | Lakes of Killarney, Killarney, Ireland
Region: Ireland > Province of Munster > County Kerry > Killarney
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Romantic Hotels in Killarney
#13 Business Hotels in Killarney
#16 Luxury Hotels in Killarney
#21 Family Hotels in Killarney
Price range (per night): S$218 - 422
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Excellence surrounded by beauty - Muckross Park & Cloisters Spa is uniquely located in Killarney's majestic National Park with magnificent mountains, lakes, streams and 7 championship courses on our doorstep. Elegant, luxurious guestrooms and suites, award winning bars & restaurants, superb business facilities and a world class Cloisters Spa all make for a truly memorable hotel experience. ... more   less 
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Muckross Park Hotel & Cloisters Spa
Show the lowest price for this hotel (from Hotels.com, Booking.com, Venere.com, and 8 more)
Enter dates 1 night 2 nights
Show Prices