At first glance the reception area is nice. We were barely greeted by a receptionist who seemed to not want to talk to us in anyway other than a quick check in and her aim being to get us away from reception as quick as she could even though we were the only customers at that time. The room itself... More

On our honeymoon 40 years ago in a little B/B we always said if we could afford to come back to Tralee we would love to stay at the Brandon. The staff were friendly, efficient and most helpful. The LeisureCentre was excellent with the best Steam Room I was ever in. Selection each morning for Breakfast was excellent and our... More

My husband and I stayed in the hotel for the weekend and it was fantastic. Staff were very pleasant and we got a complimentary upgrade to a fabulous room, which we were delighted with. Reception and Bar staff were very courteous, helpful and friendly. The food was very good. The hotel is in an ideal location, close to everything but... More

after reading some very negative reviews on this hotel i am still going on may 12 with a coach tour i am sure i will enjoy my stay as i trust the tour company would not stay if standards were unacceptable...watch this space

When walking into Reception you would think that you are in a nice hotel. We were checked in promptly and what I can only describe as professionally, no personal touch might as well have been a robot doing it. The room was a massive disappointment, our Double room was two single beds pushed together and the bed cover had a... More

A group of us stayed here over the weekend for a hen. We found it was in a convenient location and the staff very friendly. Our rooms wre not ready when we arrived but we were given our keys to put our bags in. The hotel recommended and booked a nice restaurant for us. We got back late but the... More

Booked the Brandon for 2 night stay in September but only stayed for 1. The reception area of the hotel was bright, modern spacious and misleading to the interior of the rooms. When we checked in we received a key on a piece of wood from a hook like you see in the movies! When we got to the room... More

I recently stayed here and recented a warm welcome from the staff. The room was clean and warm. I unfortunately left a computer charger behind me in my room and the hotel kindly placed it in the post to my home address. For this I am most greatful. Thank you.

Joe and I booked in from Friday, 15th March 2013 til Monday, 18th March 2013. I found the hotel on the Internet and looked at the website and it was very impressive - I booked in last October. I am a special Low Protein diet (for medical reasons - I have a genetic disorder) and brought my special pasta and... More