The grounds and the castle itself were absolutely beautiful. It was a lot smaller than Ashford Castle which was a breath of fresh air. We loved Ashford, but in Waterford we felt very secluded. You have to take a car ferry to and from the Island which is pretty cool. There is a desk in the lobby with books from...
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Beautiful hotel. Rooms are very clean and good size. Not much to do around hotel though. The dinner in the dinning room was very good. Have to take ferry to hotel but is only 2 mins and you drive your car right on or can stand on. About a 10 min drive to town
Dear Afox06,
Thank you for taking the time to write a review. I am pleased that your brief visit was enjoyable.
I hope that the rest of your journey is as relaxing and unique as Waterford Castle.
Kind Regards
Adrian Rossetti
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We stayed in a 3 bedroom lodge with our 4 month old baby. It was overall a great experience, the lodges are contemporary and spotlessly clean, with facilities such as a dishwasher/tumble dryer and washing machine, ideal for a family. They also supply washing up liquid, a couple of dishwasher tablets and washing powder tablets....which the initial booking information we...
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Dear HMand2,
Thank you for your recent review which was recently posted. Its great to hear that you enjoyed all the facilities with your young family.
I look forward in welcoming you back to the Island in the near future.
Kind Regards
Adrian Rossetti
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We dined in Waterford Castle during earlier this week. The castle itself is very nice with a great lobby and the dining room was nice.
A party of six of us went there to celebrate my 40th birthday. The evening menu was very overpriced and not very good. The vegetables which were extra arrived cold. My sister requested her Duck...
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Dear Cupcake05,
I have read your review and I am dissapointed that you have had a negative experience on your visit to the Castle.
I can only apologize and ask for you to contact me directly at the Castle so we may discuss this further.
I will pass your comments to both kitchen and restaurant.
I look forward to speaking...
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This was our first stop on our honeymoon and was a very neat place. Our Room (rose room) was big and there was a bottle of wine waiting for us when we arrived. We had dinner there that night as well and it was great! There is a nice big welcoming fireplace when you first walk in and after dinner...
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Dear ErikB,
Firstly I would like to take this opportunity in congratulating you on your Wedding. Thank you for choosing Waterford Castle and I hope the rest of your honeymoon will be as good as your first stop over!!
Kind Regards
Adrian Rossetti
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As a treat on our journey around Ireland, my daughter and I stayed one night at the castle. Cool ride on the ferry to the island and magical driving down the lane to the hotel. Our suite of rooms was fantastic, elegant and spacious. We had dinner in the bar, where we got great service and excellent food. The staff...
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Dear Countrygalks,
Thank you for taking the time to write a review and to share your thoughts on your experince with us.
We hope you enjoyed your journey around Ireland.
Kind Regards
Adrian Rossetti
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Grand but cozy and welcoming at the same time! Steeped in the Fitzgerald history of my ancestors the staff was very knowledgeable and made our experience so much more interesting and fun! True Irish hospitality! Thanks so much! We are liking forward to a return and longer stay!
Dear Ifitzie,
Thank you for taking time to write a review. We always do our utmost to give our guest's value for money and an experience they will remember.
I look forward in welcoming you back in the near future.
Kind Regards
Adrian Rossetti
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I rarely give five stars to a review but this place, Waterford Castle Hotel, really deserved every bit of it. Went down on a family holiday and we rented out two lodges. When we got down to Waterford we read the easy to follow directions on the website and found the hotel no problem. When we got there there is...
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Dear Specialk-74,
I have just read your wonderful guest review and I would like to take this opportunity to thank you and I look forward in welcoming you and your family back to The Island in the near future.
Kind Regards
Adrian Rossetti
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What a beautiful hotel. In a busy schedule of seeing as much as one can at a modest cost, Waterford Castle was such a beautiful delight. Although full of guests it was quiet an peaceful. The service staff were the best encountered in 6 weeks in Europe. Helpful, supportive and cheerful they could not offer more to ensure the stay...
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Dear GeorgenLizMelb,
It was a plesure to meet you and be able to facilitate a lift into the city as you were stuck for transport.
I hope you had a safe onward journey and maybe one day you will return to The Island.
Kind Regards
Adrian Rossetti
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Stayed one night at the Castle. It was a cold, drippy, soggy early April afternoon when we arrived and walked into the main hall. We were greated by muted light, a warm fire in the massive fire place. Our room was wonderful. On the main floor on the side of the building, it was huge, quiet and elegant. We had...
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Dear Catwoman27,
I am pleased to ready that you enjoyed your stay here at Waterford Castle recently. I have passed your comments on to the Restaurant team and we have used this as a training tool to ensure future guests receive service satisfaction.
Thank you again.
Kind Regards
Adrian Rossetti
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