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Grants Hotel

3.0 of 5
3 - 13 Swan Rd, Harrogate HG1 2SS, England
Hotel amenities
Grants Hotel
Ranked #18 of 29 hotels in Harrogate
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144 reviews from our community

Traveller rating
    42
    47
    25
    20
    10
See reviews for
Families
6
 
Couples
79
 
Solo
7
 
Business
20
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Scotland
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 7 May 2013

Spent two nights in this hotel whilst attending a conference at the Harrogate Conference Centre. The hotel only provides B&B but the staff and service are excellent. Try and avoid room 42 which is underneath the reception area and suffers from squeaky board syndrome. The management have promised to cure this problem.

Was this review helpful? Yes
GM-Grants-Hotel, Guest Relations Manager at Grants Hotel, responded to this review
9 May 2013

Thank you for your lovely comments following your recent stay with us. We are sorting out a solution for the squeaky floorboards and aim for this to be resolved asap. Hope to see you again soon. More

Rugby, England, United Kingdom
1 review
4 of 5 stars Reviewed 7 May 2013

Stayed here on a Friday night whilst working on a conference in a nearby hotel. The room was average BUT perfectly clean and presentable and comfortable. Excellent value for business if you just need the basics as a good nights sleep and a good breakfast. Staff were very helpful and the breakfast was very good. Would recommend this hotel, and... More

Was this review helpful? Yes
GM-Grants-Hotel, Guest Relations Manager at Grants Hotel, responded to this review
9 May 2013

Thank you for your kind comments which I have passed on to the team. We look forward to seeing you again soon. More

Chesham, England, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 May 2013

A two night stay in Harrogate for a celebratory weekend. Arrived late on the Friday evening for check in - staff very welcoming and nothing was any trouble. Room was extremely comfortable and en suite shower was superb! Breakfast was fantastic - recommend the scrambled egg with smoked salmon! My husband enjoyed the full English and the smoked haddock. The... More

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GM-Grants-Hotel, Guest Relations Manager at Grants Hotel, responded to this review
9 May 2013

Thank you for your lovely comments, we are glad you enjoyed the breakfast and hope to see you again soon. More

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 18 April 2013 via mobile

Stayed two nights on a business trip, nicely decorated comfy room with everything I needed. Dated bathroom but clean, shower faulty at first but then fixed as soon as I mentioned it. Excellent location for the exhibition centre and very helpful, polite and friendly staff. Excellent value for money and would definitely stay at again.

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See 2 more reviews by Whittlehome for Harrogate
GM-Grants-Hotel, Guest Relations Manager at Grants Hotel, responded to this review
23 April 2013

Thank you for your lovely comments, which I have passed on to the team as they do strive to exceed customer expectations and they are delighted. We look forward to seeing you again soon! From the lady who got your shower fixed. More

London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 9 April 2013

I stayed with my fiancee Friday to Sunday. Firstly the welcome at reception could not be described as friendly which was disappointing. We went upstairs to our room which we found was cold. The main cause was a door in the corner of the room which was an emergency exit (no sign to say this!). There was an electric heater... More

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GM-Grants-Hotel, Guest Relations Manager at Grants Hotel, responded to this review
12 April 2013

Thank you for taking the time to comment on your stay. May I express my sincere apologies that your stay at the hotel was disappointing. I will be discussing your comments with the whole team to ensure that this issues do not arise. The room that you stayed in on a mid floor and as the hotel is converted town... More

Stockport, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 8 March 2013

We only stayed one night but we were impressed by the warm and friendly reception.We were upgraded to a superior room and it was very comfortable and clean.Whilst not serving food in the evening there was plenty of choice in the immediate area and the sister hotel in Knaresborough is not too far away.The breakfast was excellent and very nicely... More

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GM-Grants-Hotel, Guest Relations Manager at Grants Hotel, responded to this review
11 March 2013

We are delighted that you enjoyed your short stay with us and found the location ideal for seeing the sites of Harrogate. We hope that you come back again, and maybe stay longer. See you soon. More

2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 March 2013 via mobile

Upon arrival very impressed with outside space and then into reception ! Very impressive too . bar area and sitting area also very nice and modern . Unfortunately the room wasn't as impressive as downstairs . Although very clean and tidy a little dated and requires some modernisation . A bit like turning clocks back to the 1970s . But... More

Was this review helpful? Yes
GM-Grants-Hotel, Guest Relations Manager at Grants Hotel, responded to this review
11 March 2013

Thank you for your lovely comments, we are delighted that you enjoyed your stayand your comments have been past on to the team. We look forward to welcoming you again. More

Manchester, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 26 February 2013

We arrived before check-in time but were given our room early. We booked a superior double room and it was pretty spacious. The bed was very comfortable and the room was spotless. Parking looked tricky however after reading other reviewers comments on here, I went into the hotel and was given a permit for the rest of the day and... More

Was this review helpful? Yes
GM-Grants-Hotel, Guest Relations Manager at Grants Hotel, responded to this review
11 March 2013

We delighted you enjoyed your stay and we hope to see you again in the near future. More

Bewdley
Senior Contributor
27 reviews 27 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 14 February 2013 via mobile

Arrived late evening and was met by a very warm welcome from reception. Excellent service and no hassles. Initial impressions were that the hotel had a boutique style. Directed to my room on first floor which was easily placed near lift and stairs. Room was an OK size and was decorated nicely. I loved the desk! Ensuite was a little... More

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GM-Grants-Hotel, Guest Relations Manager at Grants Hotel, responded to this review
11 March 2013

Thank you for taking the time to write a review about Grants, I delighted that you overall enjoyed your stay at the hotel and will pass your comments on to the team. Unfortunately we made the decision to cease our affilation with the local health club in January and tried to tried to contact all the guests that this may... More

west yorkshire
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 13 February 2013

We stayed just one night, having found that Grants is dog-friendly. We booked direct on the hotel's own website, as their rates were the same as on Booking.com and we knew that using their own website would save them the cost of a commission payment. We added the "dog package" at £10 per night and that, we thought, was that.... More

Was this review helpful? Yes
GM-Grants-Hotel, Guest Relations Manager at Grants Hotel, responded to this review
15 February 2013

Thank you for taking the time to write feedback about the hotel - Iam delighted that you overall enjoyed the hotel and the location, but disappointed with the attitude with the receptionist. I can assure you this is not our usual standard and I am very surprised with the girls I have working at the hotel that they were this... More

 
 
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Additional Information about Grants Hotel

Also Known As:
Grants Hotel Harrogate
Grants Hotel Harrogate, North Yorkshire
Address: 3 - 13 Swan Rd, Harrogate HG1 2SS, England
Region: United Kingdom > England > Yorkshire > North Yorkshire > Harrogate
Amenities:
Bar/Lounge Business Centre Free High-Speed Internet Free Parking Pets Allowed Room Service Wheelchair access
Hotel Style:
#10 Romantic Hotels in Harrogate
Price range (per night): S$116 - 199
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Grants Hotel is a lovely little hotel situated on a quiet leafy road right in the centre of the beautiful spa town of Harrogate. With great care and attention to detail we strive to create a home-away-from-home for each of our guests. With FREE WiFi you can also bring your office with you and keep connected while you put your feet up. Here at Grants we are delighted to look after your every need while staying with us. Nothing is ever too much trouble. Enjoy your stay. ... more   less 
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Grants Hotel
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