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The Stuart Hotel

3.0 of 5
119 London Road, Derby DE1 2QR, England
Hotel amenities
The Stuart Hotel
Ranked #20 of 29 hotels in Derby
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432 reviews from our community

Traveller rating
    84
    115
    90
    66
    77
See reviews for
Families
41
 
Couples
159
 
Solo
48
 
Business
97
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
New Romney
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
Reviews in 15 cities Reviews in 15 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 20 May 2013 NEW

I feel sad to write this and I consider myself very tolerant when it comes to where I stay but this is this place was not worth half the money my company paid for it. This is what was wrong with my first room (I stayed for 3 nights) -holes all over the floor-iron marks etc -crack in the sink... More

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See 3 more reviews by HelenJ99 for Derby
Chippenham, United Kingdom
Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 20 May 2013 NEW

I stayed at this hotel on a business trip, I would not stay there again. I stayed for one night then moved to another local hotel for the rest of my stay. I was initially allocated a room on the ground floor (Room 114), it was a very small single room with a view out into a central court yard... More

Was this review helpful? Yes 1

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3 of 5 stars Reviewed 18 May 2013 NEW

If you are looking for one night only and need to be in Derby, then The Stuart is fine. The bar and restaurant area are modernised and clean. The rest of the hotel is looking very tired. The rooms are small and dark, the ensuites are ok, all just need modernising. If you are concerned about spotlessness then you wouldnt... More

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Derby, United Kingdom
Contributor
20 reviews 20 reviews
13 hotel reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 15 May 2013

Staff were rude. Kept us waiting to check in, telling us we had the wrong time, quite abruptly, when we were 15 minutes before check in time. Attended to other people first who were checking in who were obviously due at the same time as us. Room was a shoe box, with barely enough room to squeeze past the desk... More

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StuartSales, Sales Manager at The Stuart Hotel, responded to this review
24 May 2013

Firstly please accept my sincerest apologies if you felt that the staff were rude to you, I would be keen to know when you stayed in order that I may speak to the person responsible. We do have a variety of rooms at the hotel which all vary in size, and I would always encourage any guest to make us... More

Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 15 May 2013 via mobile

We stayed for 3 nights but would not return. The first room we were given was tiny more like a cupboard! Reception changed it for us. Our second room was a much better size so ask to change if you are given the box room. The rooms are very noisy you hear people moving from both sides and above you!... More

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StuartSales, Sales Manager at The Stuart Hotel, responded to this review
24 May 2013

Thanks for taking the time to review the hotel and for giving us some constructive feedback. These comments will be taken on board to assist us in making improvements with the services we offer to our guests. More

Poole, United Kingdom
Top Contributor
120 reviews 120 reviews
22 hotel reviews
Reviews in 42 cities Reviews in 42 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 15 May 2013

Had to stay here at short notice, owing to my usual hotel being full. At les than sixty quid, it will do; the room was clean but really small and close to the stairs so a bit noisy till 2300. But I got a good nights sleep. Breakfast does seem to take an age for a really straightforward offering. Staff... More

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See 6 more reviews by PadiP for Derby
StuartSales, Sales Manager at The Stuart Hotel, responded to this review
24 May 2013

Thank you for taking the time to post your comments, and I am pleased that overall you experienced a pleasant stay. Guests may request to be allocated rooms away from stairwells and doors so please let us know if this is a preference for you. Breakfast is all cooked fresh to order so at busier times there may be a... More

Bradford
Senior Reviewer
10 reviews 10 reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 12 May 2013

Shabby room with broken aircon unit and our window wouldnt open so very hot, room was clean but we booked a superior and no way was it! toiletries and loo paper were cheap and nasty too. we asked for someone to look at air con unit but nobody came - however the staff were very good and the breakfast was... More

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StuartSales, Sales Manager at The Stuart Hotel, responded to this review
24 May 2013

I am sorry that the air conditioning unit was not attended to on your recent stay and that you were disturbed by the noise of an event at the hotel. We do try and allocate rooms away from the event suite when there is a party taking place at the hotel, however this is not always possible. I am pleased... More

England
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 11 May 2013

Meeting friends in Derby, they chose the hotel as it had a special offer. It wasn't amazingly cheap, as mentioned in some reviews, but it was very reasonable. It is very conveniently located for the Westfield Shopping Centre, the bus station and the railway station, and connecting routes if you're driving. My room, on the ground floor, was fine temperature-wise,... More

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StuartSales, Sales Manager at The Stuart Hotel, responded to this review
24 May 2013

Thanks for taking the time to review the hotel and for giving us some constructive feedback. These comments will be taken on board to assist us in making improvements with the services we offer to our guests. More

Towcester, United Kingdom
Senior Reviewer
10 reviews 10 reviews
Reviews in 8 cities Reviews in 8 cities
3 of 5 stars Reviewed 11 May 2013 via mobile

Rooms are good, very clean and smart BUT waiting over 40 minutes for a cooked breakfast is totally unacceptable. This should not happen and has cost the hotel "points" as otherwise I would have given a better rating.

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StuartSales, Sales Manager at The Stuart Hotel, responded to this review
24 May 2013

Apologies for the delay in the service given at breakfast, I would be keen to know which date you stayed so that I may investigate what caused the delay, as this is not our normal levels of service. More

Ghaziabad, India
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 7 May 2013 via mobile

very well located near to city center, railway station, Indian restaurant,. Rooms are well sufficient large with double bed. Good breakfast. window views are not very great. free car parking. Try for double bed room rather than single bed room as single bed room are small in size.

Was this review helpful? Yes
StuartSales, Sales Manager at The Stuart Hotel, responded to this review
24 May 2013

Many thanks for taking the time to review the hotel, I am pleased that you enjoyed your stay and look forward to welcoming you back in the near future. More

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Additional Information about The Stuart Hotel

Also Known As:
Stuart Hotel Derby
The Stuart Hotel Derby, Derbyshire
Address: 119 London Road, Derby DE1 2QR, England
Region: United Kingdom > England > Derbyshire > Derby
Amenities:
Business Centre Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #20 of 29 hotels in Derby
Price range (per night): S$66 - 145
Hotel Class:3 star (3*)
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The Stuart Hotel
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